Submit a Review for Manorcourt Homecare (Hornchurch)
58 Station Lane, Lodge House, Hornchurch, RM12 6NB
View Full Details of Manorcourt Homecare (Hornchurch)Latest Reviews for Manorcourt Homecare (Hornchurch)
24 July 2025
No complaints at all.
02 July 2025
Manorcourt Homecare is a very good service, the girls are always polite. They are friendly + happy. It's nice to have a chat and a laugh with them. I'm happy with their work.
30 June 2025
The care my mother receives from Manorcourt Homecare is of a very high quality. The carers are always cheerful and treat my mother with respect, prepare lovely lunches and evening meals, and support my mother in her needs. They always ensure my mother is comfortable and has everything my mother needs before they leave. It's very reassuring to see how well the carers look after mum. Thank you so much.
24 June 2025
I am very pleased with the care I get from Manorcourt Homecare.
24 June 2025
Carers are attentive to mums needs. They raise concerns immediately and help/advise us on best way forward.
24 June 2025
Manorcourt are caring, friendly and supportive. Our carer is capable efficient friendly and has formed an excellent relationship with my father, providing him with great support and a friendly face each day. She is well supported by the staff in the office who are also excellent. I recommended them without question.
24 June 2025
The staff that come into my mum are very efficient and very helpful to her with all her needs being met.
24 June 2025
Happy with help I get thank you.
24 June 2025
All ladies are very helpful, they provide the client with hot meals and excellent care.
24 June 2025
All carers have been good. Have a good relationship with one carer in particular.
04 June 2025
I can't complain about the service I get. They are wonderful and kind carers.
22 April 2025
Since Manorcourt Homecare, started as my carers as I have been treated with respect after a stroke. I feel very safe and happy with the level of care from the carers to the admin staff. Everyone listens to you. Fully recommend this company.
06 August 2024
I have been using this agency since June 2007 just as carer's for my brother, and now as a domestic service for myself. I have always found the service meets my needs. I have no complaints except to say I have to go through six monthly reviews. I find it irritating to have to do this as I would not hesitate to complain if I was not happy with the service, and my complaints were not dealt with. I am more than capable of searching for another care agency.
31 July 2024
Our carer is diligent, empathetic and very good with my Mum, always saying hello to my dad. Cannot fault the service with all concerned.
03 May 2024
My husband needed a live-in carer whilst I had a much-needed holiday with our daughter and son-in-law who live in Cyprus. The holiday was to be for two weeks and hoped the young woman, whom we had met and approved beforehand, would be ideal for the tasks ahead. My husband also requires other carers during the day and our chosen live-in carer fitted in well with our other small daily team. Our live-in carer also administered my husband's correct medications during my absence. My husband found her very caring, and undemanding and appreciated her respectful and pleasant outgoing personality. Our son also managed to call in on a few occasions to see how things were planning out. He was pleased to see that his Dad and carer were managing to cope well. Some shopping was required and general duties performed well. Overall, we were very satisfied with the service offered.
20 November 2023
Appalling. Dad came home from the hospital and whoever was the carer nicely prepared his bed for his return by rolling back the duvet so he could get in bed easily. However, one major detail had been ignored. The sheet was filthy and heavily stained. This must have been very obvious to whoever prepared this. The bed itself had various stains down it, eg. vomit, blood and excrement. I have pictures. These stains also go down to the carpet. I appreciate they are carers and not cleaners but I feel accidents could have been mopped up as they happen instead of leaving a bed and carpet that was heavily soiled. On the plus side, another carer did replace the bedding and advised what was needed to make his bed better. She even cleaned him after he soiled himself coming home in an ambulance. She is the benchmark other carers in this company need to work towards. I will be forwarding the photos on to relevant agencies.
30 August 2023
Everybody is contributing, doing what they can to make the world a better place. But everyone is faithful to do works committed in their hands with integrity. Thank you all for the good work you are doing and God's abundant blessings in Jesus' name amen, love you all.
21 August 2023
We were somewhat apprehensive about employing a full-time respite carer, as my mother has never been very comfortable with people she does not know. Our carer overcame all our fears, she immediately made Mother feel at ease, and she was able to deal with whatever issue that came her way. She was a joy to work with and nothing was too much trouble for her. This meant we were able to sleep easy during our break knowing all was well at home. Mother felt very well cared for – perhaps even a little spoilt, and misses her carer's constant attention. We will definitely be using respite care again.
07 August 2023
I am very happy with the service I receive from Manorcourt. My carer comes promptly. Nothing is too much trouble and she's always pleasant and pleased to attend to me. I don't know what I would do without her.
14 September 2022
All the carers who visited my mum were extremely caring, compassionate, friendly and sensitive to her needs. As a dementia sufferer she required different strategies to encourage her with her morning routines. She had two main carers who were absolutely lovely and made the mornings run smoothly as they efficiently got my mother ready for the day. I can not thank them enough.
Latest Reviews for Manorcourt Homecare (Hornchurch)
24 July 2025
No complaints at all.
02 July 2025
Manorcourt Homecare is a very good service, the girls are always polite. They are friendly + happy. It's nice to have a chat and a laugh with them. I'm happy with their work.
30 June 2025
The care my mother receives from Manorcourt Homecare is of a very high quality. The carers are always cheerful and treat my mother with respect, prepare lovely lunches and evening meals, and support my mother in her needs. They always ensure my mother is comfortable and has everything my mother needs before they leave. It's very reassuring to see how well the carers look after mum. Thank you so much.
24 June 2025
I am very pleased with the care I get from Manorcourt Homecare.
24 June 2025
Carers are attentive to mums needs. They raise concerns immediately and help/advise us on best way forward.
24 June 2025
Manorcourt are caring, friendly and supportive. Our carer is capable efficient friendly and has formed an excellent relationship with my father, providing him with great support and a friendly face each day. She is well supported by the staff in the office who are also excellent. I recommended them without question.
24 June 2025
The staff that come into my mum are very efficient and very helpful to her with all her needs being met.
24 June 2025
Happy with help I get thank you.
24 June 2025
All ladies are very helpful, they provide the client with hot meals and excellent care.
24 June 2025
All carers have been good. Have a good relationship with one carer in particular.
04 June 2025
I can't complain about the service I get. They are wonderful and kind carers.
22 April 2025
Since Manorcourt Homecare, started as my carers as I have been treated with respect after a stroke. I feel very safe and happy with the level of care from the carers to the admin staff. Everyone listens to you. Fully recommend this company.
06 August 2024
I have been using this agency since June 2007 just as carer's for my brother, and now as a domestic service for myself. I have always found the service meets my needs. I have no complaints except to say I have to go through six monthly reviews. I find it irritating to have to do this as I would not hesitate to complain if I was not happy with the service, and my complaints were not dealt with. I am more than capable of searching for another care agency.
31 July 2024
Our carer is diligent, empathetic and very good with my Mum, always saying hello to my dad. Cannot fault the service with all concerned.
03 May 2024
My husband needed a live-in carer whilst I had a much-needed holiday with our daughter and son-in-law who live in Cyprus. The holiday was to be for two weeks and hoped the young woman, whom we had met and approved beforehand, would be ideal for the tasks ahead. My husband also requires other carers during the day and our chosen live-in carer fitted in well with our other small daily team. Our live-in carer also administered my husband's correct medications during my absence. My husband found her very caring, and undemanding and appreciated her respectful and pleasant outgoing personality. Our son also managed to call in on a few occasions to see how things were planning out. He was pleased to see that his Dad and carer were managing to cope well. Some shopping was required and general duties performed well. Overall, we were very satisfied with the service offered.
20 November 2023
Appalling. Dad came home from the hospital and whoever was the carer nicely prepared his bed for his return by rolling back the duvet so he could get in bed easily. However, one major detail had been ignored. The sheet was filthy and heavily stained. This must have been very obvious to whoever prepared this. The bed itself had various stains down it, eg. vomit, blood and excrement. I have pictures. These stains also go down to the carpet. I appreciate they are carers and not cleaners but I feel accidents could have been mopped up as they happen instead of leaving a bed and carpet that was heavily soiled. On the plus side, another carer did replace the bedding and advised what was needed to make his bed better. She even cleaned him after he soiled himself coming home in an ambulance. She is the benchmark other carers in this company need to work towards. I will be forwarding the photos on to relevant agencies.
30 August 2023
Everybody is contributing, doing what they can to make the world a better place. But everyone is faithful to do works committed in their hands with integrity. Thank you all for the good work you are doing and God's abundant blessings in Jesus' name amen, love you all.
21 August 2023
We were somewhat apprehensive about employing a full-time respite carer, as my mother has never been very comfortable with people she does not know. Our carer overcame all our fears, she immediately made Mother feel at ease, and she was able to deal with whatever issue that came her way. She was a joy to work with and nothing was too much trouble for her. This meant we were able to sleep easy during our break knowing all was well at home. Mother felt very well cared for – perhaps even a little spoilt, and misses her carer's constant attention. We will definitely be using respite care again.
07 August 2023
I am very happy with the service I receive from Manorcourt. My carer comes promptly. Nothing is too much trouble and she's always pleasant and pleased to attend to me. I don't know what I would do without her.
14 September 2022
All the carers who visited my mum were extremely caring, compassionate, friendly and sensitive to her needs. As a dementia sufferer she required different strategies to encourage her with her morning routines. She had two main carers who were absolutely lovely and made the mornings run smoothly as they efficiently got my mother ready for the day. I can not thank them enough.