Submit a Review for Inchwater Home Care
Suite 2, The Powder House, Menzies Road, Whitfield, Dover, CT16 2HQ
View Full Details of Inchwater Home CareLatest Reviews for Inchwater Home Care
03 July 2025
We as a family cannot thank the Inchwater team enough for the compassion, care, kindness and understanding they have given to my father-in-law. Inchwater is very outstanding, professional and experience team, going above and beyond. When my father-in-law recently had a fall, the team never left him alone while they waited for the ambulance service to arrive, which to us shows that they care about what they do as kind people. We know that my father-in-law is in very safe hands. Their communication is excellent at all times. They even play chess with him! A massive thank you from our family.
11 June 2025
An outstanding service provided by an outstanding team, who genuinely care and have incredible knowledge, skills and understanding. I cannot thank the team at Inchwater enough for the care they provide to my father and the support they offer to us as a family when navigating all the complexities and often overwhelming emotions that Alzheimer's brings. The team are sensitive, efficient, responsive and do exactly what they say they will do which is exactly what is needed. They have a sound understanding of the needs of someone with Alzheimer's and provide care that adapts to our ever changing needs. They bring kindness, commitment, energy, warmth and good humour and most importantly they see the person beyond the diagnosis. They privilege dignity, respect and empowerment, recognising the strengths of the individuals they care for. They are flexible and adaptable, and their communication is sound. This service enriches our life. Thank you to an amazing team. We treasure you!
22 May 2025
So far, so good.
20 May 2025
Inchwater have looked after my mother for a few years and have always been thoroughly reliable, professional, kind, caring, friendly and helpful. Nothing is ever too much trouble and they have always ensured that mum has the best care possible. They have enabled mum to stay in her own home and retain her independence in such a respectful and dignified manner. As mum is approaching the end of her life they continue to provide such incredible caring support both to mum and to me. I cannot recommend them highly enough and I am forever extremely grateful to everybody at Inchwater.
22 April 2025
Our journey with Inchwater home care agency started three years ago.We have no regrets. It started with minimal help and progressed to almost full-time care.They never left Mum or Dad alone if they were concerned about them. They were always open to our requests and helped us make multiple decisions.They organized all Dr visits and medications .In emergencies they provided all care .If a carer was not available management stepped in.They treated my parents with respect, preserved their dignity and always encouraged them to maintain their independence. My parents told us the carers were their friends.The girls chatted, listened, shared stories, watched TV with them. We had access to the electronic records.Everyone at Inchwater went above and beyond in every way. Two months ago, we came to the sad realization that to keep them safe they needed a team of people so they even helped us settle them in a care Home nearby. Inchwater became a second family to my parents. How special is that?
07 April 2025
I have been so happy with the care my mother-in-law has received. All the carers are so conscientious, caring and compassionate. They are reliable and dependable. The App is a fantastic tool, keeps us well informed and up to date with the care provided. The management of the company is brilliant. I would like to thank you all for the help, support and guidance given to us over the years.
05 April 2025
I cannot praise mum's care company highly enough, all the staff that look after mum are exceptional and very professional, they cater for her every need, from personal care to changing her stoma bag, which is not a pleasant task, to cooking her meals and encouraging her to eat and drink, and giving mum her medication, they are always friendly and chat with her, they also ask if there's anything she needs, and make sure she's ok before leaving her. They keep us informed about any concerns they have about her, which is very helpful. I always know I can contact them at any time whenever I need help of any kind, the office staff are very helpful and reassuring, going above and beyond, I can't fault them. My mum, myself, and all my family are so grateful and could not cope without their unfailing help.
05 April 2025
Fabulous service from both the office and the carer, they all really care about my Dad's wellbeing. Friendly, professional and willing to be flexible so I could get some time away and know Dad was properly looked after, I thoroughly recommend them.
05 March 2025
Excellent service - went above and beyond their call of duty. Extremely professional at all times and really helped us out at short notice to provide us with the care we need for our mum during the worst time ever. We can not sing their praises enough. Thoroughly recommend! Thank you for everything.
12 September 2024
Inchwater have been delivering excellent care, twice a day for my father-in-law for 15 months. He looks forward to their visits and often tells me how friendly and helpful each of the carers are. This is so reassuring for us as a family as they make sure he has his meals each day and takes care of the household duties, nothing is too much trouble, they do all this cheerfully chatting to him while they work, which is perfect. We can also read the report after each visit so are up to date at all times. If any problems arise we are contacted straight away either by the carer on duty or one of the excellent office team, we truly could not ask for more, thank you Inchwater.
30 April 2024
Very warm and friendly service. Most carers are efficient and deliver good care and support with understanding. All are very punctual and respectful.
25 April 2024
I have nothing but praise and thanks for the kindness and friendliness of each of the careers who have helped me wash and dress every morning. There is really nothing more that I can say. I have quite confidently recommended Inchwater Home Care to some of my family and friends as I know they are quite happy.
15 April 2024
Always very helpful, polite, friendly and punctual. Oddice staff are always helpful, particularly the member of staff who deals wit I.T. We have had a few technical problems but he always does his best to rectify them.
08 April 2024
Living a 3 hour drive away it was a great relief to me to know that Inchwater was visiting and keeping an eye on my aunt, particularly in the period after she returned home from respite care. The staff and management of the team took great care of my aunt and always kept in touch with me.
14 December 2023
From day one, the care, respect and professionalism of the ladies who visit me once a week has been excellent. I look forward to their visits. Thank you ladies.
06 December 2023
Inchwater Home Care has helped my aunt to remain living independently for over five years. She is nearly 99 and has proved to be quite a challenging client on many occasions. Her carers have gone above and beyond to make her home life as comfortable as possible. Nothing is too much trouble and they often stay a lot longer than they should, at no extra cost to my aunt. The management of the team is also second to none, they are always at the end of the phone, whatever time of day or night. They have offered invaluable advice to help the family through difficult times. You could not wish for a kinder, more experienced team of people to look after a loved one.
30 November 2023
The service provided by this company has been absolutely superb. All requests have been handled quickly and efficiently.
27 November 2023
I do not think you could do better than the service provided.
22 November 2023
My father has had carers from Inchwater Home Care caring for him for over two years now and we are extremely grateful to them for their kindness and patience, not to mention their professionalism and thoroughness. The care staff are well-trained, thoughtful, assiduous and sensitive, going above and beyond in helping him and reassuring him if he is anxious or upset, thereby not only meeting his physical needs but also his emotional and mental needs. The office staff are efficient, friendly, approachable and most importantly, take the trouble to contact the family if there is any concern over his health or well-being. We would 100% recommend Inchwater to anyone who is looking for a care agency for someone they love.
11 October 2023
As a family, we have been extremely impressed with the professionalism and caring attitude of all the staff at Inchwater. They really made a wonderful connection with our mother and worked extremely hard every time they saw her. She really looked forward to them coming, and we trusted them 100 per cent.
Latest Reviews for Inchwater Home Care
03 July 2025
We as a family cannot thank the Inchwater team enough for the compassion, care, kindness and understanding they have given to my father-in-law. Inchwater is very outstanding, professional and experience team, going above and beyond. When my father-in-law recently had a fall, the team never left him alone while they waited for the ambulance service to arrive, which to us shows that they care about what they do as kind people. We know that my father-in-law is in very safe hands. Their communication is excellent at all times. They even play chess with him! A massive thank you from our family.
11 June 2025
An outstanding service provided by an outstanding team, who genuinely care and have incredible knowledge, skills and understanding. I cannot thank the team at Inchwater enough for the care they provide to my father and the support they offer to us as a family when navigating all the complexities and often overwhelming emotions that Alzheimer's brings. The team are sensitive, efficient, responsive and do exactly what they say they will do which is exactly what is needed. They have a sound understanding of the needs of someone with Alzheimer's and provide care that adapts to our ever changing needs. They bring kindness, commitment, energy, warmth and good humour and most importantly they see the person beyond the diagnosis. They privilege dignity, respect and empowerment, recognising the strengths of the individuals they care for. They are flexible and adaptable, and their communication is sound. This service enriches our life. Thank you to an amazing team. We treasure you!
22 May 2025
So far, so good.
20 May 2025
Inchwater have looked after my mother for a few years and have always been thoroughly reliable, professional, kind, caring, friendly and helpful. Nothing is ever too much trouble and they have always ensured that mum has the best care possible. They have enabled mum to stay in her own home and retain her independence in such a respectful and dignified manner. As mum is approaching the end of her life they continue to provide such incredible caring support both to mum and to me. I cannot recommend them highly enough and I am forever extremely grateful to everybody at Inchwater.
22 April 2025
Our journey with Inchwater home care agency started three years ago.We have no regrets. It started with minimal help and progressed to almost full-time care.They never left Mum or Dad alone if they were concerned about them. They were always open to our requests and helped us make multiple decisions.They organized all Dr visits and medications .In emergencies they provided all care .If a carer was not available management stepped in.They treated my parents with respect, preserved their dignity and always encouraged them to maintain their independence. My parents told us the carers were their friends.The girls chatted, listened, shared stories, watched TV with them. We had access to the electronic records.Everyone at Inchwater went above and beyond in every way. Two months ago, we came to the sad realization that to keep them safe they needed a team of people so they even helped us settle them in a care Home nearby. Inchwater became a second family to my parents. How special is that?
07 April 2025
I have been so happy with the care my mother-in-law has received. All the carers are so conscientious, caring and compassionate. They are reliable and dependable. The App is a fantastic tool, keeps us well informed and up to date with the care provided. The management of the company is brilliant. I would like to thank you all for the help, support and guidance given to us over the years.
05 April 2025
I cannot praise mum's care company highly enough, all the staff that look after mum are exceptional and very professional, they cater for her every need, from personal care to changing her stoma bag, which is not a pleasant task, to cooking her meals and encouraging her to eat and drink, and giving mum her medication, they are always friendly and chat with her, they also ask if there's anything she needs, and make sure she's ok before leaving her. They keep us informed about any concerns they have about her, which is very helpful. I always know I can contact them at any time whenever I need help of any kind, the office staff are very helpful and reassuring, going above and beyond, I can't fault them. My mum, myself, and all my family are so grateful and could not cope without their unfailing help.
05 April 2025
Fabulous service from both the office and the carer, they all really care about my Dad's wellbeing. Friendly, professional and willing to be flexible so I could get some time away and know Dad was properly looked after, I thoroughly recommend them.
05 March 2025
Excellent service - went above and beyond their call of duty. Extremely professional at all times and really helped us out at short notice to provide us with the care we need for our mum during the worst time ever. We can not sing their praises enough. Thoroughly recommend! Thank you for everything.
12 September 2024
Inchwater have been delivering excellent care, twice a day for my father-in-law for 15 months. He looks forward to their visits and often tells me how friendly and helpful each of the carers are. This is so reassuring for us as a family as they make sure he has his meals each day and takes care of the household duties, nothing is too much trouble, they do all this cheerfully chatting to him while they work, which is perfect. We can also read the report after each visit so are up to date at all times. If any problems arise we are contacted straight away either by the carer on duty or one of the excellent office team, we truly could not ask for more, thank you Inchwater.
30 April 2024
Very warm and friendly service. Most carers are efficient and deliver good care and support with understanding. All are very punctual and respectful.
25 April 2024
I have nothing but praise and thanks for the kindness and friendliness of each of the careers who have helped me wash and dress every morning. There is really nothing more that I can say. I have quite confidently recommended Inchwater Home Care to some of my family and friends as I know they are quite happy.
15 April 2024
Always very helpful, polite, friendly and punctual. Oddice staff are always helpful, particularly the member of staff who deals wit I.T. We have had a few technical problems but he always does his best to rectify them.
08 April 2024
Living a 3 hour drive away it was a great relief to me to know that Inchwater was visiting and keeping an eye on my aunt, particularly in the period after she returned home from respite care. The staff and management of the team took great care of my aunt and always kept in touch with me.
14 December 2023
From day one, the care, respect and professionalism of the ladies who visit me once a week has been excellent. I look forward to their visits. Thank you ladies.
06 December 2023
Inchwater Home Care has helped my aunt to remain living independently for over five years. She is nearly 99 and has proved to be quite a challenging client on many occasions. Her carers have gone above and beyond to make her home life as comfortable as possible. Nothing is too much trouble and they often stay a lot longer than they should, at no extra cost to my aunt. The management of the team is also second to none, they are always at the end of the phone, whatever time of day or night. They have offered invaluable advice to help the family through difficult times. You could not wish for a kinder, more experienced team of people to look after a loved one.
30 November 2023
The service provided by this company has been absolutely superb. All requests have been handled quickly and efficiently.
27 November 2023
I do not think you could do better than the service provided.
22 November 2023
My father has had carers from Inchwater Home Care caring for him for over two years now and we are extremely grateful to them for their kindness and patience, not to mention their professionalism and thoroughness. The care staff are well-trained, thoughtful, assiduous and sensitive, going above and beyond in helping him and reassuring him if he is anxious or upset, thereby not only meeting his physical needs but also his emotional and mental needs. The office staff are efficient, friendly, approachable and most importantly, take the trouble to contact the family if there is any concern over his health or well-being. We would 100% recommend Inchwater to anyone who is looking for a care agency for someone they love.
11 October 2023
As a family, we have been extremely impressed with the professionalism and caring attitude of all the staff at Inchwater. They really made a wonderful connection with our mother and worked extremely hard every time they saw her. She really looked forward to them coming, and we trusted them 100 per cent.