Submit a Review for Home Instead (Luton & Central Beds)
Suite 1C, Jansel House, Hitchin Road, Luton, LU2 7XH
View full details of Home Instead (Luton & Central Beds)Latest Reviews for Home Instead (Luton & Central Beds)
10 February 2026
Home Instead have been absolutely wonderful in caring for my elderly mum and dad. From the very beginning, they have shown genuine kindness, professionalism, and respect, not just to my parents but to our whole family.
The carers are reliable, patient, and incredibly compassionate. They take the
time to really understand my parents' needs and routines, and they treat them with dignity and warmth at all times. It's clear they don't see this as "just a job" - they truly care.
Communication has been excellent, and knowing my parents are safe, comfortable, and well looked after gives us huge peace of mind. The support Home Instead provide has made such a positive difference to my parents' quality of life, and to ours as a family.
I wouldn't hesitate to recommend Home Instead to anyone looking for trustworthy, high-quality care.
06 February 2026
I have received excellent care and couldn't be more grateful. The carer is reliable and always goes above and beyond to make sure everything is done with care and respect. I am happy with Home Instead and would recommend this company to anyone.
28 January 2026
Great regular feedback.Good relationship built between mum and Shiv.Shiv is always willing help help out and support.
30 December 2025
Just to say your comany help us with our care problems from day one.
Your staff were professional with a smile. Thank you.
23 December 2025
All I can say is thank you so much for taking care of my dad he always looked forward to the two carers who came from the very start. They always put a smile on his face and treated him so well as do all the carers in his final weeks. I only wish we had Home Instead to care for my mum in 2018. So
thank you so much to all of Home Instead.
23 December 2025
Our helper has slipped into a routine as easily as if she had been with us for 10 years. She has become a good friend and a thoroughly good and speedy worker. Moreover, we trust her.
18 December 2025
Have been with Home Instead for over 10 years now. The carers we have for Mum are exceptional. They have become more like family, providing care and support not just for Mum but also for me as the main carer. Through their support, I know it's helping Mum remain safe and comfortable at home, and I
will always be so grateful to them for that.
04 October 2024
I am very happy to be with Home Instead. The care and attention I receive in every area is absolutely second to none. Thank you very much.
12 September 2024
I cannot recommend this service highly enough. My brother and I were struggling to find a solution to the day-to-day care requirements for our Mum. The staff were very professional and caring and enabled our mum to continue living in her own home for longer.
29 August 2024
Friednly, reliable staff who supplied 1-week respite care. They listened to what Dad wanted help with and Dad enjoyed their company. I am currently seeing if Home Instead could care for Dad on a regular basis.
05 August 2024
We have used Home Instead carers for my Mum who has dementia for our 4-night respite breaks several times now and been very satisfied with the care she was given considering Mum can be very rude and awkward at times because of her condition, age and mobility!
Our most recent break this month and
also cover for a wedding we attended went extremely well and made it possible for us to enjoy the breaks knowing Mum was being looked after so well!
24 July 2024
All the carers were reliable, always very pleasant and helpful, and made me feel very special and gave me confidence on the path to recovery from hip surgery.
01 May 2024
We were impressed with Home Instead staff. They always attended on time and were always friendly and courteous. Most importantly they remembered what was agreed to be done from the previous day. They provided care and 'Peace of Mind' for my wife as she was very worried as to how to deal with my care
since my hospital discharge last month.
29 April 2024
Mum was with Home Instead for around six months, and during that time, the care she received was excellent. The team who supported her were caring and kind. They took time to get to know Mum, listen to her needs and chat with her about anything and everything Mum wanted to talk about. The little
touches they gave showed her dignity and their level of commitment was exceptional. The support they gave to me was also beyond anything I would have expected. I wouldn't hesitate to recommend them or see them again.
23 April 2024
My care support is very good. All the staff are very helpful.
22 April 2024
During my husband's 17 months with Home Instead, he was treated exceptionally well by his carers and looked forward to his weekly visits. He formed a great friendship with them. It was peace of mind for me knowing that I could go out for a few hours without worrying. In our time of need both the
management and carers were there to support us for which we are immensely grateful.
04 April 2024
Some lovely staff who genuinely care but seem to take some time to pick up on customer feedback. However, over time a great progress has been made.
07 March 2024
What an amazing team of girls this homecare provider has! They provided me with the best care and support, personal and professional. If I was to win the lottery, I’d have Home Instead back in a heartbeat. Very highly recommend.
19 December 2023
The care, attention to detail, efficiency, companionship, and presentation, are all second to none.
11 December 2023
We had sitters for my mother who has Alzheimer's which at times was very challenging for them. They never got cross, they were very patient and caring towards her.
Latest Reviews for Home Instead (Luton & Central Beds)
10 February 2026
Home Instead have been absolutely wonderful in caring for my elderly mum and dad. From the very beginning, they have shown genuine kindness, professionalism, and respect, not just to my parents but to our whole family.
The carers are reliable, patient, and incredibly compassionate. They take the
time to really understand my parents' needs and routines, and they treat them with dignity and warmth at all times. It's clear they don't see this as "just a job" - they truly care.
Communication has been excellent, and knowing my parents are safe, comfortable, and well looked after gives us huge peace of mind. The support Home Instead provide has made such a positive difference to my parents' quality of life, and to ours as a family.
I wouldn't hesitate to recommend Home Instead to anyone looking for trustworthy, high-quality care.
06 February 2026
I have received excellent care and couldn't be more grateful. The carer is reliable and always goes above and beyond to make sure everything is done with care and respect. I am happy with Home Instead and would recommend this company to anyone.
28 January 2026
Great regular feedback.Good relationship built between mum and Shiv.Shiv is always willing help help out and support.
30 December 2025
Just to say your comany help us with our care problems from day one.
Your staff were professional with a smile. Thank you.
23 December 2025
All I can say is thank you so much for taking care of my dad he always looked forward to the two carers who came from the very start. They always put a smile on his face and treated him so well as do all the carers in his final weeks. I only wish we had Home Instead to care for my mum in 2018. So
thank you so much to all of Home Instead.
23 December 2025
Our helper has slipped into a routine as easily as if she had been with us for 10 years. She has become a good friend and a thoroughly good and speedy worker. Moreover, we trust her.
18 December 2025
Have been with Home Instead for over 10 years now. The carers we have for Mum are exceptional. They have become more like family, providing care and support not just for Mum but also for me as the main carer. Through their support, I know it's helping Mum remain safe and comfortable at home, and I
will always be so grateful to them for that.
04 October 2024
I am very happy to be with Home Instead. The care and attention I receive in every area is absolutely second to none. Thank you very much.
12 September 2024
I cannot recommend this service highly enough. My brother and I were struggling to find a solution to the day-to-day care requirements for our Mum. The staff were very professional and caring and enabled our mum to continue living in her own home for longer.
29 August 2024
Friednly, reliable staff who supplied 1-week respite care. They listened to what Dad wanted help with and Dad enjoyed their company. I am currently seeing if Home Instead could care for Dad on a regular basis.
05 August 2024
We have used Home Instead carers for my Mum who has dementia for our 4-night respite breaks several times now and been very satisfied with the care she was given considering Mum can be very rude and awkward at times because of her condition, age and mobility!
Our most recent break this month and
also cover for a wedding we attended went extremely well and made it possible for us to enjoy the breaks knowing Mum was being looked after so well!
24 July 2024
All the carers were reliable, always very pleasant and helpful, and made me feel very special and gave me confidence on the path to recovery from hip surgery.
01 May 2024
We were impressed with Home Instead staff. They always attended on time and were always friendly and courteous. Most importantly they remembered what was agreed to be done from the previous day. They provided care and 'Peace of Mind' for my wife as she was very worried as to how to deal with my care
since my hospital discharge last month.
29 April 2024
Mum was with Home Instead for around six months, and during that time, the care she received was excellent. The team who supported her were caring and kind. They took time to get to know Mum, listen to her needs and chat with her about anything and everything Mum wanted to talk about. The little
touches they gave showed her dignity and their level of commitment was exceptional. The support they gave to me was also beyond anything I would have expected. I wouldn't hesitate to recommend them or see them again.
23 April 2024
My care support is very good. All the staff are very helpful.
22 April 2024
During my husband's 17 months with Home Instead, he was treated exceptionally well by his carers and looked forward to his weekly visits. He formed a great friendship with them. It was peace of mind for me knowing that I could go out for a few hours without worrying. In our time of need both the
management and carers were there to support us for which we are immensely grateful.
04 April 2024
Some lovely staff who genuinely care but seem to take some time to pick up on customer feedback. However, over time a great progress has been made.
07 March 2024
What an amazing team of girls this homecare provider has! They provided me with the best care and support, personal and professional. If I was to win the lottery, I’d have Home Instead back in a heartbeat. Very highly recommend.
19 December 2023
The care, attention to detail, efficiency, companionship, and presentation, are all second to none.
11 December 2023
We had sitters for my mother who has Alzheimer's which at times was very challenging for them. They never got cross, they were very patient and caring towards her.