Submit a Review for Bluebird Care Swale
123–125 High Street, Sittingbourne, ME10 4AQ
View full details of Bluebird Care SwaleLatest Reviews for Bluebird Care Swale
08 January 2026
Can't express how delighted I've been with the care provided by Bluebird for my Dad. He has nothing but praise for all the staff helping him with all his needs. Making his life easier towards his end of life plan.
Son of Client
27 November 2025
I enjoy that they make my bed and help sort my lunch. I like that they help me shower.
I would like it if staff could show me earlier in the day as I have to wait until lunch to have staff do it.
13 October 2025
All carers are very good.
12 September 2025
The care we receive from Bluebird has changed all our lives. Our mother is safe, happy and receives the most wonderful care.
All the girls are loving and caring, and treat her with the utmost respect and affection.
They have made a point of getting to know her favourite foods, the routines that
she likes and conversation topics that interest her and she loves them all
Their daily notes are comprehensive and informative and a great help to us.
Whenever there is any difficulty with scheduling etc the management go out of their way to put in place carers who mum knows, as her dementia can cause anxiety in unfamiliar situations. This has even involved carers who do not usually live in volunteering to step in order to maintain continuity for mum, and we have been truly appreciative of this.
My brother and I now have peace of mind, in the knowledge that mum is truly looked after by people she considers as friends.
This has been a truly impressive service
09 July 2025
So happy I chose Bluebird. Carers were so well trained. Looked after my husband for 5 months. I never doubted that my husband was in good hands. Kind & considerate, not only to my husband but to me too. Phoned when he went into the hospice to see if I was Ok. Also checked on me after he passed away.
09 July 2025
As a package Bluebird care offer good value for money, the carers are also very flexible and helpful, my mother can rely on them to provide support and care when she needs them, when required they are always willing and able to provide support.
09 July 2025
Although the office staff are always very pleasant it is the carers that make the difference to Bluebirds. My mum loves them. Unfortunately the admin side lets bluebirds down. Lack of rotas, such varied timing, which we are not always advised of up front. Changes constantly being made, staff that
are never sure where they are going. All this is known by them and they are working on improving things. They couldn't even get the new payment system up and running correctly. All staff are very nice but being nice does not help my mums anxiety. That said the carers are so nice and invaluable to her.
08 July 2025
The care my parents get is exceptionally good from all the carers. I have nothing but praise for them.
Also, the office staff are brilliant. They provide me with essential support; nothing is too much trouble.
I would have no hesitation in recommending Bluebird Care.
05 May 2025
I have used Bluebird Care for 12 years, for personal care. They have always been highly professional, extremely competent and friendly. The carers usually arrive on time, and if they have been delayed for any reason, they usually call me to let me know.
Bluebird Care are probably not the cheapest
care company out there, but they provide a high quality service and I have been very satisfied. I would certainly recommend them.
30 April 2025
My experience with Bluebird Care is very good. All my carers are very polite and cheerful. Overall, I am very satisfied with my care, and would recommend Bluebird.
29 April 2025
All the girls are gentle, kind and good company.
10 February 2025
Excellent service. The carers my mum had and I worked together and the experience for myself and mum was very stress-free.
I would leave instructions every week and the carers would always follow and give feedback. The communication between myself and the carers was fantastic.
24 July 2024
My mother-in-law has found the ladies to be caring, friendly and and they always do what she asks them to do. She has built up a good relationship with the carers and is happy to be in a routine that allows her to stay at home, enjoying a chat while they help her. She was especially pleased to be
chosen as a Bluebird Sparkle recently and had tea and cakes with her young carer. Bluebird Care has, where possible for consistency, arranged for the same small team of ladies to give reliable care and support. It has given me great peace of mind knowing she is visited each day, enabling her to continue to live independently. Bluebird Care has been in regular contact with me to ensure all my mother-in-law's needs are being met and I would gladly recommend them.
05 July 2024
Bluebird Care provided my mum support from December 2023 until her death in May 2024. She was fiercely independent and reluctant to accept help. Her carers respected Mum's wish to remain independent but by offering support when needed, gained her trust. The team kept me fully informed of any
concerns and remained with Mum when waiting for an ambulance. I have no hesitation recommending Bluebird Care.
20 December 2023
Bluebird Care stepped in at short notice to help out when my dad became ill and it became too difficult to do all the caring ourselves. They really were a lifeline for us. We have found them reliable, kind and supportive. Nothing seems to be too much trouble for them and they are always jolly and we
look forward to them turning up as it adds to our day.
06 December 2023
Providing care and assistance to my ex-husband was a priority, now retired I was able to help my children daily with hospital discharge for their father. However, I could not do duty alone and sought the expertise of Bluebird ladies. They provided a safe welcoming package through the week, and
always cheerful, reliable, caring and ready to accommodate. Thank you to all concerned who cared for an elderly gentleman with cancer.
30 November 2023
My dad had a long spell in hospital and needed home care. We were able to set this up very quickly with Bluebird and found it really easy to communicate with them. Dad liked that the carers were local and that there was some consistency in who came. It really helped him to build trust. When the time
came to move into a care home, Bluebird staff were really supportive. We were very grateful for the care they gave Dad.
01 November 2023
Bluebird Care looked after my brother for about sixteen months and always did a good job. The staff were friendly and very competent and treated my brother with respect at all times. In all the time he was looked after by Bluebird, there were never any problems.
16 October 2023
We used Bluebird carers for my mother's care for two years so that she could stay in her own home. Initially, every other day, extended into every day.
We had consistency of care from an excellent carer who my mother built up a good routine with and on her days off and holidays some other very
pleasant carers filled in.
Mum was happy with the support she received and it gave me peace of mind knowing that she was being assisted every morning to do the things that she could no longer do independently.
The service and staff were very efficient and professional and I was impressed with the regular communication and assessment that they provided in order to update and change any of my mother's needs.
22 May 2023
I have had no problems with my carers they have all been very helpful and polite. They always do what I asked them to do for me. They have respect for my property and they always ask if I am alright and we have a little chat before they do the work.
Latest Reviews for Bluebird Care Swale
08 January 2026
Can't express how delighted I've been with the care provided by Bluebird for my Dad. He has nothing but praise for all the staff helping him with all his needs. Making his life easier towards his end of life plan.
Son of Client
27 November 2025
I enjoy that they make my bed and help sort my lunch. I like that they help me shower.
I would like it if staff could show me earlier in the day as I have to wait until lunch to have staff do it.
13 October 2025
All carers are very good.
12 September 2025
The care we receive from Bluebird has changed all our lives. Our mother is safe, happy and receives the most wonderful care.
All the girls are loving and caring, and treat her with the utmost respect and affection.
They have made a point of getting to know her favourite foods, the routines that
she likes and conversation topics that interest her and she loves them all
Their daily notes are comprehensive and informative and a great help to us.
Whenever there is any difficulty with scheduling etc the management go out of their way to put in place carers who mum knows, as her dementia can cause anxiety in unfamiliar situations. This has even involved carers who do not usually live in volunteering to step in order to maintain continuity for mum, and we have been truly appreciative of this.
My brother and I now have peace of mind, in the knowledge that mum is truly looked after by people she considers as friends.
This has been a truly impressive service
09 July 2025
So happy I chose Bluebird. Carers were so well trained. Looked after my husband for 5 months. I never doubted that my husband was in good hands. Kind & considerate, not only to my husband but to me too. Phoned when he went into the hospice to see if I was Ok. Also checked on me after he passed away.
09 July 2025
As a package Bluebird care offer good value for money, the carers are also very flexible and helpful, my mother can rely on them to provide support and care when she needs them, when required they are always willing and able to provide support.
09 July 2025
Although the office staff are always very pleasant it is the carers that make the difference to Bluebirds. My mum loves them. Unfortunately the admin side lets bluebirds down. Lack of rotas, such varied timing, which we are not always advised of up front. Changes constantly being made, staff that
are never sure where they are going. All this is known by them and they are working on improving things. They couldn't even get the new payment system up and running correctly. All staff are very nice but being nice does not help my mums anxiety. That said the carers are so nice and invaluable to her.
08 July 2025
The care my parents get is exceptionally good from all the carers. I have nothing but praise for them.
Also, the office staff are brilliant. They provide me with essential support; nothing is too much trouble.
I would have no hesitation in recommending Bluebird Care.
05 May 2025
I have used Bluebird Care for 12 years, for personal care. They have always been highly professional, extremely competent and friendly. The carers usually arrive on time, and if they have been delayed for any reason, they usually call me to let me know.
Bluebird Care are probably not the cheapest
care company out there, but they provide a high quality service and I have been very satisfied. I would certainly recommend them.
30 April 2025
My experience with Bluebird Care is very good. All my carers are very polite and cheerful. Overall, I am very satisfied with my care, and would recommend Bluebird.
29 April 2025
All the girls are gentle, kind and good company.
10 February 2025
Excellent service. The carers my mum had and I worked together and the experience for myself and mum was very stress-free.
I would leave instructions every week and the carers would always follow and give feedback. The communication between myself and the carers was fantastic.
24 July 2024
My mother-in-law has found the ladies to be caring, friendly and and they always do what she asks them to do. She has built up a good relationship with the carers and is happy to be in a routine that allows her to stay at home, enjoying a chat while they help her. She was especially pleased to be
chosen as a Bluebird Sparkle recently and had tea and cakes with her young carer. Bluebird Care has, where possible for consistency, arranged for the same small team of ladies to give reliable care and support. It has given me great peace of mind knowing she is visited each day, enabling her to continue to live independently. Bluebird Care has been in regular contact with me to ensure all my mother-in-law's needs are being met and I would gladly recommend them.
05 July 2024
Bluebird Care provided my mum support from December 2023 until her death in May 2024. She was fiercely independent and reluctant to accept help. Her carers respected Mum's wish to remain independent but by offering support when needed, gained her trust. The team kept me fully informed of any
concerns and remained with Mum when waiting for an ambulance. I have no hesitation recommending Bluebird Care.
20 December 2023
Bluebird Care stepped in at short notice to help out when my dad became ill and it became too difficult to do all the caring ourselves. They really were a lifeline for us. We have found them reliable, kind and supportive. Nothing seems to be too much trouble for them and they are always jolly and we
look forward to them turning up as it adds to our day.
06 December 2023
Providing care and assistance to my ex-husband was a priority, now retired I was able to help my children daily with hospital discharge for their father. However, I could not do duty alone and sought the expertise of Bluebird ladies. They provided a safe welcoming package through the week, and
always cheerful, reliable, caring and ready to accommodate. Thank you to all concerned who cared for an elderly gentleman with cancer.
30 November 2023
My dad had a long spell in hospital and needed home care. We were able to set this up very quickly with Bluebird and found it really easy to communicate with them. Dad liked that the carers were local and that there was some consistency in who came. It really helped him to build trust. When the time
came to move into a care home, Bluebird staff were really supportive. We were very grateful for the care they gave Dad.
01 November 2023
Bluebird Care looked after my brother for about sixteen months and always did a good job. The staff were friendly and very competent and treated my brother with respect at all times. In all the time he was looked after by Bluebird, there were never any problems.
16 October 2023
We used Bluebird carers for my mother's care for two years so that she could stay in her own home. Initially, every other day, extended into every day.
We had consistency of care from an excellent carer who my mother built up a good routine with and on her days off and holidays some other very
pleasant carers filled in.
Mum was happy with the support she received and it gave me peace of mind knowing that she was being assisted every morning to do the things that she could no longer do independently.
The service and staff were very efficient and professional and I was impressed with the regular communication and assessment that they provided in order to update and change any of my mother's needs.
22 May 2023
I have had no problems with my carers they have all been very helpful and polite. They always do what I asked them to do for me. They have respect for my property and they always ask if I am alright and we have a little chat before they do the work.