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Working both with private clients and also social services, all budgets are personalised and direct payments via the local council are possible.
A hard-working team work to safeguard vulnerable...
At Bluebird Care (Swale) staff believe in an efficient and quality care delivery, in a way that achieves dignity and respect for each individual. Customers are kept well informed of any developments, as the provider values a service free of stress or complication.
Working both with private clients and also social services, all budgets are personalised and direct payments via the local council are possible.
A hard-working team work to safeguard vulnerable adults through all weathers and 365 days of the year. Bluebird Care also strives to help adults choose the carers they prefer.
Care Provided by Bluebird Care Swale
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Bluebird Care Swale to get a personalised quote:
Please call us to discuss your personal care requirements.
The price(s) shown are provided by the agency. Contact Bluebird Care Swale for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Bluebird Care
- Private Owned
Person in charge
- Jordan Byrne (Director)
Bluebird Care Swale Reviews (48)
Bluebird Care Swale has a Review Score of 9.7 (9.671) out of 10, based on 19 reviews in the last 2 years.
Over all time Bluebird Care Swale has 48 reviews.
We would thoroughly recommend them for care...
We would thoroughly recommend them for care at home provision and we were impressed with their compassion and professionalism throughout. This extends to the office staff as well as the carers and it was a pleasure to deal with them all when ever we had any concerns.
Thank you once again for helping us navigate the minefield of dementia and for making mum feel comfortable and understood.
It was a real pleasure for both our care team and office team to support mum and you as a family. We are so pleased that she became comfortable with her carers and looked forward to their visits. Building that trust and making...
Thank you so much for taking the time to leave such a lovely review.It was a real pleasure for both our care team and office team to support mum and you as a family. We are so pleased that she became comfortable with her carers and looked forward to their visits. Building that trust and making sure she felt safe, understood and respected in her own home was incredibly important to us.
We know how difficult it can be for families navigating a dementia diagnosis, so being able to support you all and help mum remain at home for as long as possible meant a great deal to the whole team.
Mum is a wonderful lady and we all wish her the very best for this next part of her journey. Please do keep in touch and let us know how she is getting on, as we would genuinely love to hear updates about her.
Thank you again for trusting Bluebird Care Swale to be part of her care.
When I rang Bluebird Care I was listened to and received compassionate and highly skilled advice . I was reassured that others have similar experiences. There was an understanding that a client will need respect and the understanding when discussing their needs. A carer visited my Mother in Law and...
When I rang Bluebird Care I was listened to and received compassionate and highly skilled advice . I was reassured that others have similar experiences. There was an understanding that a client will need respect and the understanding when discussing their needs. A carer visited my Mother in Law and took time to build a relationship and talk her through the services available. I was extremely impressed that when my Mother in Law forgot a carer was visiting that I was contacted to check she was ok as she was not answering when her doorbell was rung. I would recommend Bluebird Care.
Thank you so much for your lovely words. It was a pleasure speaking with you and meeting your mother-in-law. Your call is one I'll always remember.
We know how hard it can be for families to take that first step and reach out for support. Sometimes, just being listened to and knowing you're not...
Thank you so much for your lovely words. It was a pleasure speaking with you and meeting your mother-in-law. Your call is one I'll always remember.
We know how hard it can be for families to take that first step and reach out for support. Sometimes, just being listened to and knowing you're not alone can make such a difference. We meet families in many different situations every day, but we never forget that this is something new and personal to you.
Letting someone into your home is a big thing, and taking the time to build trust and get to know your mother-in-law is so important to us. We're here not only for the people we care for, but for their families too.
Thank you for putting your trust in us and for recommending Bluebird Care.
I can highly recommend them.
I can highly recommend them.
Thank you again for taking the time to leave us a review.
The service the careers provide my mum remains exceptionally good - They have been my mum's care provider for over a year now. I have nothing but praise for them and the office staff. I would certainly recommend Bluebire Care.
The service the careers provide my mum remains exceptionally good - They have been my mum's care provider for over a year now. I have nothing but praise for them and the office staff. I would certainly recommend Bluebire Care.
We also really appreciate how well you communicate with us. You are always approachable and supportive, which really helps us...
Thank you so much for your lovely review and recommendation. It is an absolute pleasure to care for your mum, and the carers always enjoy visiting her and Albert the cat.We also really appreciate how well you communicate with us. You are always approachable and supportive, which really helps us to make sure your mum continues to receive the best possible care.
Thank you again for your kind words about both the carers and the office team.
I have nothing to complain about all the staff have been very helpful, polite and we have had good chats, they have made me laugh and they have done what ever I asked them to do for me. I am very pleased with the service I am getting.
I have nothing to complain about all the staff have been very helpful, polite and we have had good chats, they have made me laugh and they have done what ever I asked them to do for me. I am very pleased with the service I am getting.
Thank you so much for your lovely 5 star review. We are delighted to hear how happy you are with the support you receive from the team. It is always so nice speaking with you on the phone too, as you are always so positive and a pleasure to chat with. We will make sure your kind comments are shared with the team.
Fantastic service caring for my parents at home. All the staff were lovely and built great relationships with my parents. The office team were able to adapt quickly as their care needs changed and they needed more visits. Highly recommend Bluebird for caring for elderly relatives.
Fantastic service caring for my parents at home. All the staff were lovely and built great relationships with my parents. The office team were able to adapt quickly as their care needs changed and they needed more visits. Highly recommend Bluebird for caring for elderly relatives.
It was an absolute pleasure to meet you, your wife, your mother and father. Being part of their care journey and helping them remain at home for as long as safely possible was really meaningful to me and the team.
We also really...
Thank you so much for taking the time to leave such a lovely review.It was an absolute pleasure to meet you, your wife, your mother and father. Being part of their care journey and helping them remain at home for as long as safely possible was really meaningful to me and the team.
We also really appreciated your communication, involvement and support throughout, which helped us adapt quickly as their needs changed and provide the best care possible.
It was a privilege to know your family, and we are truly grateful for your kind words and recommendation.
Mums dementia rapidly deteriorated to the point that the family was unable to provide the correct support. Bluebird were available at very short notice. Within a few days of first contact they were providing day & night care. They were very good at communicating mums daily situation and willing to...
Mums dementia rapidly deteriorated to the point that the family was unable to provide the correct support. Bluebird were available at very short notice. Within a few days of first contact they were providing day & night care. They were very good at communicating mums daily situation and willing to adapt the care plan as mums condition progressed. The carers treated mum with dignity and humour. After a few weeks mums fear and disorientation had reduced and her decline slowed. This was entirely due to the care provided by Bluebird. Financing dementia care is always a problem but I found that I was able to have open and honest discussions with Bluebird regarding our ability to sustain the level of care and they provided very helpful advice and options. Bluebird also understood the impact on the whole family not just mum and really helped us through a difficult time. Bluebird allowed the family to plan mums future care by removing a huge amount of stress.
Thank you so much for taking the time to leave such a heartfelt review. It really has been a pleasure to support mum, and also to get to know you and your brother throughout this journey. I remember how difficult things were when you first contacted us, and how much support you both needed during...
Thank you so much for taking the time to leave such a heartfelt review. It really has been a pleasure to support mum, and also to get to know you and your brother throughout this journey. I remember how difficult things were when you first contacted us, and how much support you both needed during such an emotional time. Seeing the difference in mum, and in you as a family, has been a really joyful moment for me personally.Your openness, trust and communication made such a difference, and I truly feel we worked brilliantly together as a team to support mum in the best way possible. I will make sure your kind words are shared with the carers and wider team, as they will be so touched to read them.
Bluebird have been supporting my father since the earlier part of this year. They have helped him to continue to live independently in his home. We have been very impressed with all of the carers and the support they provide.
Bluebird have been supporting my father since the earlier part of this year. They have helped him to continue to live independently in his home. We have been very impressed with all of the carers and the support they provide.
Thank you for taking the time to write such a wonderful review. It's lovely to read your kind words and I am so pleased to hear that you are happy with the care and support being provided. Our care team genuinely enjoy their visits with your father and the time they spend with him. It is a pleasure...
Thank you for taking the time to write such a wonderful review. It's lovely to read your kind words and I am so pleased to hear that you are happy with the care and support being provided. Our care team genuinely enjoy their visits with your father and the time they spend with him. It is a pleasure to support him to remain safe and independent at home. We will be sure to share your lovely feedback with the team! Thank you again Andrew.
Son of Client
Son of Client
Thank you for taking the time to share such kind feedback. We feel truly privileged to support your dad and to be part of his care during this important time. He is a gentleman who is very fondly regarded by both our carers and office team. Knowing that he feels supported, respected, and well cared...
Thank you for taking the time to share such kind feedback. We feel truly privileged to support your dad and to be part of his care during this important time. He is a gentleman who is very fondly regarded by both our carers and office team. Knowing that he feels supported, respected, and well cared for means a great deal to us, and your words will be shared with the whole team who take great pride in the care they provide every day.
I would like it if staff could show me earlier in the day as I have to wait until lunch to have staff do it.
I would like it if staff could show me earlier in the day as I have to wait until lunch to have staff do it.
All carers are very good.
All carers are very good.
Thank you so much for your lovely feedback and for taking the time to share your thoughts. We're delighted to hear that you're happy with all of your carers and that you've given five stars across the board. Your kind words mean a great deal to the whole team - we're so pleased that our support is making a positive difference for you. Thank you again!
All the girls are loving and caring, and treat her with the utmost respect and affection.
They have made a point of getting to know her favourite foods, the routines that...
All the girls are loving and caring, and treat her with the utmost respect and affection.
They have made a point of getting to know her favourite foods, the routines that she likes and conversation topics that interest her and she loves them all
Their daily notes are comprehensive and informative and a great help to us.
Whenever there is any difficulty with scheduling etc the management go out of their way to put in place carers who mum knows, as her dementia can cause anxiety in unfamiliar situations. This has even involved carers who do not usually live in volunteering to step in order to maintain continuity for mum, and we have been truly appreciative of this.
My brother and I now have peace of mind, in the knowledge that mum is truly looked after by people she considers as friends.
This has been a truly impressive service
Thank you so much for such a heartfelt review. It means the world to us to hear how much live-in care has made a difference for your mother, you, and your brother. Living with dementia can bring challenges, so knowing your mother feels safe, cared for, and happy is what matters most to us.It has...
Thank you so much for such a heartfelt review. It means the world to us to hear how much live-in care has made a difference for your mother, you, and your brother. Living with dementia can bring challenges, so knowing your mother feels safe, cared for, and happy is what matters most to us.It has been wonderful to see the bond between your mother, Phoebe, and Amelia grow, with her routines, favourite foods, and activities understood on such a personal level. Our care team and office staff work closely together to make sure those details are always at the centre of the support we provide for her.Thank you again for placing your trust in us. The whole team has loved getting to know you all and supporting your family.
So happy I chose Bluebird. Carers were so well trained. Looked after my husband for 5 months. I never doubted that my husband was in good hands. Kind & considerate, not only to my husband but to me too. Phoned when he went into the hospice to see if I was Ok. Also checked on me after he passed away.
So happy I chose Bluebird. Carers were so well trained. Looked after my husband for 5 months. I never doubted that my husband was in good hands. Kind & considerate, not only to my husband but to me too. Phoned when he went into the hospice to see if I was Ok. Also checked on me after he passed away.
Thank you so much for your kind words and for sharing your experience. We're truly sorry for your loss and want you to know how much it means to us that we were able to support you and your husband during such a difficult time.Your comments about the carers being kind and considerate will mean a...
Thank you so much for your kind words and for sharing your experience. We're truly sorry for your loss and want you to know how much it means to us that we were able to support you and your husband during such a difficult time.Your comments about the carers being kind and considerate will mean a great deal to the team - we'll make sure they're passed on. We're also glad to hear that you felt supported personally; that care extends to families too, and we're grateful to have been there for you and will continue to be.Thank you again for your thoughtful message.With warmest regards,Sean
As a package Bluebird care offer good value for money, the carers are also very flexible and helpful, my mother can rely on them to provide support and care when she needs them, when required they are always willing and able to provide support.
As a package Bluebird care offer good value for money, the carers are also very flexible and helpful, my mother can rely on them to provide support and care when she needs them, when required they are always willing and able to provide support.
Dear Mark,Thank you for taking the time to share your feedback. We're really pleased to hear that your mum has been able to rely on our team and that the carers have been flexible and supportive when needed.It's important to us that families feel confident in the care we provide, and we appreciate...
Dear Mark,Thank you for taking the time to share your feedback. We're really pleased to hear that your mum has been able to rely on our team and that the carers have been flexible and supportive when needed.It's important to us that families feel confident in the care we provide, and we appreciate your comments on the value and responsiveness of the service.Thanks again for your kind words.Best regards,Sean
Although the office staff are always very pleasant it is the carers that make the difference to Bluebirds. My mum loves them. Unfortunately the admin side lets bluebirds down. Lack of rotas, such varied timing, which we are not always advised of up front. Changes constantly being made, staff that...
Although the office staff are always very pleasant it is the carers that make the difference to Bluebirds. My mum loves them. Unfortunately the admin side lets bluebirds down. Lack of rotas, such varied timing, which we are not always advised of up front. Changes constantly being made, staff that are never sure where they are going. All this is known by them and they are working on improving things. They couldn't even get the new payment system up and running correctly. All staff are very nice but being nice does not help my mums anxiety. That said the carers are so nice and invaluable to her.
Thank you for your honest and thoughtful feedback. We're so pleased to hear how much your mum values the carers - they'll be really glad to know the positive impact they're having.We're also sorry for the frustrations you've experienced with communication and rota changes. We understand how...
Thank you for your honest and thoughtful feedback. We're so pleased to hear how much your mum values the carers - they'll be really glad to know the positive impact they're having.We're also sorry for the frustrations you've experienced with communication and rota changes. We understand how unsettling this can be, particularly when it affects your mum's peace of mind. These are areas we're continuing to improve, and your feedback is really helpful as part of that process.We're glad to say the issues with the new payment system have now been resolved, and we're working hard to make sure other parts of the service feel just as consistent and reliable.Thanks again for taking the time to share your experience. Please do reach out if there's anything more we can do to support you and your mum.Best regardsSean
Bluebird Care are probably not the cheapest...
Bluebird Care are probably not the cheapest care company out there, but they provide a high quality service and I have been very satisfied. I would certainly recommend them.
Thank you for taking the time to leave a review, and for staying with us over the past 12 years. We really appreciate your kind words and are glad to hear that you've consistently found our team professional, competent, and friendly.It's also good to know our communication and reliability have made...
Thank you for taking the time to leave a review, and for staying with us over the past 12 years. We really appreciate your kind words and are glad to hear that you've consistently found our team professional, competent, and friendly.It's also good to know our communication and reliability have made a difference. We understand how important those things are, and we'll keep doing our best to maintain that standard.Thanks again for the recommendation - it genuinely means a lot.Best regards,Sean
My experience with Bluebird Care is very good. All my carers are very polite and cheerful. Overall, I am very satisfied with my care, and would recommend Bluebird.
My experience with Bluebird Care is very good. All my carers are very polite and cheerful. Overall, I am very satisfied with my care, and would recommend Bluebird.
Thank you for your lovely feedback. We're really pleased to hear that you've had a positive experience with us and that your carers are polite and cheerful. That's exactly the kind of care we aim to provide.It means a lot to know you feel well supported. We appreciate you taking the time to share your thoughts.Best wishes,Sean
All the girls are gentle, kind and good company.
All the girls are gentle, kind and good company.
Thank you for your kind words. We're really pleased to hear that you've found the team good company. That's exactly the kind of care we hope to provide every day.We appreciate you taking the time to share your experience.Best wishes,Sean
I would leave instructions every week and the carers would always follow and give feedback. The communication between myself and the carers was fantastic.
I would leave instructions every week and the carers would always follow and give feedback. The communication between myself and the carers was fantastic.
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our service.
My mother-in-law has found the ladies to be caring, friendly and and they always do what she asks them to do. She has built up a good relationship with the carers and is happy to be in a routine that allows her to stay at home, enjoying a chat while they help her. She was especially pleased to be...
My mother-in-law has found the ladies to be caring, friendly and and they always do what she asks them to do. She has built up a good relationship with the carers and is happy to be in a routine that allows her to stay at home, enjoying a chat while they help her. She was especially pleased to be chosen as a Bluebird Sparkle recently and had tea and cakes with her young carer. Bluebird Care has, where possible for consistency, arranged for the same small team of ladies to give reliable care and support. It has given me great peace of mind knowing she is visited each day, enabling her to continue to live independently. Bluebird Care has been in regular contact with me to ensure all my mother-in-law's needs are being met and I would gladly recommend them.
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 March 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- 07 Aug 2025
We’re thrilled to share some exciting news – we are officially the top user of the Bluebird Care Assist Box! This achievement is more than just a statistic; it reflects...
Awards / Recognitions (3)
- 29 May 2026Recipient: Bluebird Care
- 31 May 2023Recipient: Bluebird Care
- 31 Mar 2022Recipient: Bluebird Care
Accreditations
There are no accreditations posted yet for Bluebird Care Swale.
Meet the Team (7)

I joined Bluebird Care Swale in August 2021 as a Care Assistant, with no prior experience in the sector. I quickly developed a strong passion for...
I joined Bluebird Care Swale in August 2021 as a Care Assistant, with no prior experience in the sector. I quickly developed a strong passion for care and progressed into an On-Call Assistant role by December 2021.In September 2022, I transitioned into the office as a Support Supervisor, supporting new carers as they began their careers and taking on the responsibility of Manager on Call. I was later promoted to Lead Customer Support Supervisor, where I continued to focus on delivering high-quality, person-centred care.
Now, as Director of Care, I am proud to lead a dedicated team committed to excellence. I am also a qualified Mental Health First Aider, supporting the wellbeing of our staff and promoting a positive workplace culture.
I am passionate about upholding the highest standards of care and proud to be part of a service that truly makes a difference.

I started working for Bluebird Care Swale in 2018 as a care assistant. This was completely new to me, but I absolutely loved my role. Every day was...
I started working for Bluebird Care Swale in 2018 as a care assistant. This was completely new to me, but I absolutely loved my role. Every day was different, and knowing that I was making a difference to people’s lives made me realise I had chosen the right career path for me.
My goal at the time was to become part of the Swale Office Team so that I could be involved in speaking with professionals, supervising and working my way up through the company. I started off as a care supervisor in 2019, to then changed my role in 2021 to Care Coordinator, which I am still very much enjoying now, ensuring that all our customers are receiving visits on their required days and times. My role as a coordinator is often challenging but enjoyable.
I have recently been promoted to Deputy Head of Care, which I am very grateful for. I have worked hard to be where I am now, and I am proud to work for such a great team who all work hard to ensure our customers are being provided with the best care.

Amy joined Bluebird Care (Medway) in March 2015 as a Care Assistant. Her constant good conduct, devotion to customers and commitment to her caring...
Amy joined Bluebird Care (Medway) in March 2015 as a Care Assistant. Her constant good conduct, devotion to customers and commitment to her caring role secured her promotion in February 2017 to Care Mentor and just recently, at the end of March 2018, Amy gained a further promotion to Support Supervisor and works in the office for three days per week.
Amy was shortlisted for a Bluebird Care national award in 2017. She even went through to the finals, having won Carer of the Year for the South East region. Well done Amy!
From November 2019, Amy's role as Support Supervisor changed to Training Supervisor, with her having the sole responsibility for training new Care Workers in both the Medway area and the Swale area.

I joined Bluebird Care Swale as a Care Assistant in 2022.
I really enjoy my role as a carer and helping to make a difference in people's lives.
In...
I joined Bluebird Care Swale as a Care Assistant in 2022.
I really enjoy my role as a carer and helping to make a difference in people's lives.
In June 2024, I took on the role of Field Care Supervisor. This role entails assisting the office with mentoring and supporting the carers

I’ve been a care worker with Bluebird for over 4 years, the job fell in my lap but feel that I have found my niche, I find the job thoroughly...
I’ve been a care worker with Bluebird for over 4 years, the job fell in my lap but feel that I have found my niche, I find the job thoroughly rewarding and look forward to seeing the people I care for.
I am also an I Care Ambassador for Bluebird Care Swale, where I attend meetings and group chats to share my knowledge about my role as a Care Assistant

Hi, I’m Jordan Byrne, the proud owner of Bluebird Care Swale! I studied management at the London School of Economics and spent some time on the MBA...
Hi, I’m Jordan Byrne, the proud owner of Bluebird Care Swale! I studied management at the London School of Economics and spent some time on the MBA program at Yale. Before getting into homecare, I worked in finance in the City of London and across Europe. But what has always driven me is making a real difference in people’s lives.
My decision to lead this homecare agency is personal. Having experienced the need for care within my own family, I understand firsthand the impact it can have—not only on those receiving care but also on their loved ones. Too often, we forget the strain that falls on family members, who give so much of themselves to ensure their relatives are looked after. This understanding motivates me every day.
There is an infectious belief among our staff, and within the local community, that we truly have the best carers in the area. Therefore, I have always seen that my main role is to support the team so they can focus on doing what they do best—delivering exceptional care to you and your loved ones. It’s my job to make sure they have everything they need to make your journey easier, and to make it the best experience possible.
I don’t take the responsibility of running this company lightly. I know how important this service is, and I’m dedicated to ensuring that you can trust us every step of the way. You can count on me and my team to provide the care and attention you deserve. We and I will not let you down.

Hello! My name is Sean, my role here at Bluebird Care is to help make the lives of staff as easy as possible through operational efficiency, so our...
Hello! My name is Sean, my role here at Bluebird Care is to help make the lives of staff as easy as possible through operational efficiency, so our Bluebird Care teams can focus on what we do best, delivering the highest quality care!My background has involved a few different experiences. I have previously worked at the West Ham United First Team as a sports scientist from 2019 to 2021! Following that, I worked in a start-up company as an operational lead and technology consultant. My team and I built the company's presence in the local community whilst focusing on how to run our day-to-day operations as efficiently as possible to benefit our staff. Following this, I took on a very high-pressure role as a lead recruitment consultant for a fast-growing company in London, where we doubled our headcount in 6 months.
I am so excited to be part of the Bluebird Care family. The work that everyone does here is so impactful to the community and I am looking forward to meeting everyone who is a part of this amazing company and hearing and being a part of all about the great work that everyone does day to day.
Frequently Asked Questions about Bluebird Care Swale
How many Carers does Bluebird Care Swale employ?
Bluebird Care Swale employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Swale to verify any information. View our terms and conditions. Bluebird Care Swale has an Enhanced Service -what an Enhanced Service includes.