123–125 High Street, Sittingbourne, ME10 4AQ
View Full Details of Bluebird Care SwaleSo happy I chose Bluebird. Carers were so well trained. Looked after my husband for 5 months. I never doubted that my husband was in good hands. Kind & considerate, not only to my husband but to me too. Phoned when he went into the hospice to see if I was Ok. Also checked on me after he passed away.
As a package Bluebird care offer good value for money, the carers are also very flexible and helpful, my mother can rely on them to provide support and care when she needs them, when required they are always willing and able to provide support.
Although the office staff are always very pleasant it is the carers that make the difference to Bluebirds. My mum loves them. Unfortunately the admin side lets bluebirds down. Lack of rotas, such varied timing, which we are not always advised of up front. Changes constantly being made, staff that are never sure where they are going. All this is known by them and they are working on improving things. They couldn't even get the new payment system up and running correctly. All staff are very nice but being nice does not help my mums anxiety. That said the carers are so nice and invaluable to her.
The care my parents get is exceptionally good from all the carers. I have nothing but praise for them. Also, the office staff are brilliant. They provide me with essential support; nothing is too much trouble. I would have no hesitation in recommending Bluebird Care.
I have used Bluebird Care for 12 years, for personal care. They have always been highly professional, extremely competent and friendly. The carers usually arrive on time, and if they have been delayed for any reason, they usually call me to let me know. Bluebird Care are probably not the cheapest care company out there, but they provide a high quality service and I have been very satisfied. I would certainly recommend them.
My experience with Bluebird Care is very good. All my carers are very polite and cheerful. Overall, I am very satisfied with my care, and would recommend Bluebird.
All the girls are gentle, kind and good company.
Excellent service. The carers my mum had and I worked together and the experience for myself and mum was very stress-free. I would leave instructions every week and the carers would always follow and give feedback. The communication between myself and the carers was fantastic.
My mother-in-law has found the ladies to be caring, friendly and and they always do what she asks them to do. She has built up a good relationship with the carers and is happy to be in a routine that allows her to stay at home, enjoying a chat while they help her. She was especially pleased to be chosen as a Bluebird Sparkle recently and had tea and cakes with her young carer. Bluebird Care has, where possible for consistency, arranged for the same small team of ladies to give reliable care and support. It has given me great peace of mind knowing she is visited each day, enabling her to continue to live independently. Bluebird Care has been in regular contact with me to ensure all my mother-in-law's needs are being met and I would gladly recommend them.
Bluebird Care provided my mum support from December 2023 until her death in May 2024. She was fiercely independent and reluctant to accept help. Her carers respected Mum's wish to remain independent but by offering support when needed, gained her trust. The team kept me fully informed of any concerns and remained with Mum when waiting for an ambulance. I have no hesitation recommending Bluebird Care.
Bluebird Care stepped in at short notice to help out when my dad became ill and it became too difficult to do all the caring ourselves. They really were a lifeline for us. We have found them reliable, kind and supportive. Nothing seems to be too much trouble for them and they are always jolly and we look forward to them turning up as it adds to our day.
Providing care and assistance to my ex-husband was a priority, now retired I was able to help my children daily with hospital discharge for their father. However, I could not do duty alone and sought the expertise of Bluebird ladies. They provided a safe welcoming package through the week, and always cheerful, reliable, caring and ready to accommodate. Thank you to all concerned who cared for an elderly gentleman with cancer.
My dad had a long spell in hospital and needed home care. We were able to set this up very quickly with Bluebird and found it really easy to communicate with them. Dad liked that the carers were local and that there was some consistency in who came. It really helped him to build trust. When the time came to move into a care home, Bluebird staff were really supportive. We were very grateful for the care they gave Dad.
Bluebird Care looked after my brother for about sixteen months and always did a good job. The staff were friendly and very competent and treated my brother with respect at all times. In all the time he was looked after by Bluebird, there were never any problems.
We used Bluebird carers for my mother's care for two years so that she could stay in her own home. Initially, every other day, extended into every day. We had consistency of care from an excellent carer who my mother built up a good routine with and on her days off and holidays some other very pleasant carers filled in. Mum was happy with the support she received and it gave me peace of mind knowing that she was being assisted every morning to do the things that she could no longer do independently. The service and staff were very efficient and professional and I was impressed with the regular communication and assessment that they provided in order to update and change any of my mother's needs.
I have had no problems with my carers they have all been very helpful and polite. They always do what I asked them to do for me. They have respect for my property and they always ask if I am alright and we have a little chat before they do the work.
I needed morning care after hospital surgery. Bluebird Care came highly recommended from a variety of sources and they were able to accommodate my requirements from day one. This turned out to be an excellent choice as the staff, both at the coal face and in the back office, attended to all my needs in a professional and caring way, always bringing a smile with them each time they visited. A job well done!
I was very pleased that the Care Supervisor from Bluebird Sittingbourne was able to arrange for the appropriate care staff for my mother at relatively short notice. The carers we able to visit at the agreed times and undertake all requirements as discussed.
My family has had a long association with Bluebird care and has felt that they have given a good, friendly, caring and reliable service. My father was well looked after and enjoyed his carers coming to help him.
Very happy and friendly girls, they do an excellent job caring, they are amazing with her I couldn't say a bad thing about them. Always professional and make sure we are happy with the care before they leave.
So happy I chose Bluebird. Carers were so well trained. Looked after my husband for 5 months. I never doubted that my husband was in good hands. Kind & considerate, not only to my husband but to me too. Phoned when he went into the hospice to see if I was Ok. Also checked on me after he passed away.
As a package Bluebird care offer good value for money, the carers are also very flexible and helpful, my mother can rely on them to provide support and care when she needs them, when required they are always willing and able to provide support.
Although the office staff are always very pleasant it is the carers that make the difference to Bluebirds. My mum loves them. Unfortunately the admin side lets bluebirds down. Lack of rotas, such varied timing, which we are not always advised of up front. Changes constantly being made, staff that are never sure where they are going. All this is known by them and they are working on improving things. They couldn't even get the new payment system up and running correctly. All staff are very nice but being nice does not help my mums anxiety. That said the carers are so nice and invaluable to her.
The care my parents get is exceptionally good from all the carers. I have nothing but praise for them. Also, the office staff are brilliant. They provide me with essential support; nothing is too much trouble. I would have no hesitation in recommending Bluebird Care.
I have used Bluebird Care for 12 years, for personal care. They have always been highly professional, extremely competent and friendly. The carers usually arrive on time, and if they have been delayed for any reason, they usually call me to let me know. Bluebird Care are probably not the cheapest care company out there, but they provide a high quality service and I have been very satisfied. I would certainly recommend them.
My experience with Bluebird Care is very good. All my carers are very polite and cheerful. Overall, I am very satisfied with my care, and would recommend Bluebird.
All the girls are gentle, kind and good company.
Excellent service. The carers my mum had and I worked together and the experience for myself and mum was very stress-free. I would leave instructions every week and the carers would always follow and give feedback. The communication between myself and the carers was fantastic.
My mother-in-law has found the ladies to be caring, friendly and and they always do what she asks them to do. She has built up a good relationship with the carers and is happy to be in a routine that allows her to stay at home, enjoying a chat while they help her. She was especially pleased to be chosen as a Bluebird Sparkle recently and had tea and cakes with her young carer. Bluebird Care has, where possible for consistency, arranged for the same small team of ladies to give reliable care and support. It has given me great peace of mind knowing she is visited each day, enabling her to continue to live independently. Bluebird Care has been in regular contact with me to ensure all my mother-in-law's needs are being met and I would gladly recommend them.
Bluebird Care provided my mum support from December 2023 until her death in May 2024. She was fiercely independent and reluctant to accept help. Her carers respected Mum's wish to remain independent but by offering support when needed, gained her trust. The team kept me fully informed of any concerns and remained with Mum when waiting for an ambulance. I have no hesitation recommending Bluebird Care.
Bluebird Care stepped in at short notice to help out when my dad became ill and it became too difficult to do all the caring ourselves. They really were a lifeline for us. We have found them reliable, kind and supportive. Nothing seems to be too much trouble for them and they are always jolly and we look forward to them turning up as it adds to our day.
Providing care and assistance to my ex-husband was a priority, now retired I was able to help my children daily with hospital discharge for their father. However, I could not do duty alone and sought the expertise of Bluebird ladies. They provided a safe welcoming package through the week, and always cheerful, reliable, caring and ready to accommodate. Thank you to all concerned who cared for an elderly gentleman with cancer.
My dad had a long spell in hospital and needed home care. We were able to set this up very quickly with Bluebird and found it really easy to communicate with them. Dad liked that the carers were local and that there was some consistency in who came. It really helped him to build trust. When the time came to move into a care home, Bluebird staff were really supportive. We were very grateful for the care they gave Dad.
Bluebird Care looked after my brother for about sixteen months and always did a good job. The staff were friendly and very competent and treated my brother with respect at all times. In all the time he was looked after by Bluebird, there were never any problems.
We used Bluebird carers for my mother's care for two years so that she could stay in her own home. Initially, every other day, extended into every day. We had consistency of care from an excellent carer who my mother built up a good routine with and on her days off and holidays some other very pleasant carers filled in. Mum was happy with the support she received and it gave me peace of mind knowing that she was being assisted every morning to do the things that she could no longer do independently. The service and staff were very efficient and professional and I was impressed with the regular communication and assessment that they provided in order to update and change any of my mother's needs.
I have had no problems with my carers they have all been very helpful and polite. They always do what I asked them to do for me. They have respect for my property and they always ask if I am alright and we have a little chat before they do the work.
I needed morning care after hospital surgery. Bluebird Care came highly recommended from a variety of sources and they were able to accommodate my requirements from day one. This turned out to be an excellent choice as the staff, both at the coal face and in the back office, attended to all my needs in a professional and caring way, always bringing a smile with them each time they visited. A job well done!
I was very pleased that the Care Supervisor from Bluebird Sittingbourne was able to arrange for the appropriate care staff for my mother at relatively short notice. The carers we able to visit at the agreed times and undertake all requirements as discussed.
My family has had a long association with Bluebird care and has felt that they have given a good, friendly, caring and reliable service. My father was well looked after and enjoyed his carers coming to help him.
Very happy and friendly girls, they do an excellent job caring, they are amazing with her I couldn't say a bad thing about them. Always professional and make sure we are happy with the care before they leave.