Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Naidcare

stars
stars 02 October 2024
Very poor. Left patients to hurt themselves and can hear from the bottom of the stairs then shouting at, laughing on their phone about it. Appalling and non-existent safe guarding with a lot of negativity. Certainly not professional and certainly not what anyone expected as 'care'. Probably the
worst place I have ever been.
Review from B L (Client / Service User)
stars
stars 26 October 2021
Terrible. They have only been caring for Mum for two weeks. Multiple times late for early care. An amazing array of excuses. No contact, no manager callbacks when asked. And have now been told haven't had a break in two years by a person in the office, and when I mentioned the two previous CQC
reports, she hung up.
Review from Jennie A (Daughter of Client/Service User)