Submit a Review for Avelo Care
Unit 28, Maple Leaf Business Park, Manston, Ramsgate, CT12 5GD
View full details of Avelo CareLatest Reviews for Avelo Care
27 March 2026
I have been overwhelmed by the support and care both my Mum and I have been given by Avelo since 2022. Whilst I was unwell this year my Mum was very poorly too !! Julie immediately put in place excellent care day and night which relieved the pressure from my husband and myself . As my Mum is
registered blind Julie also sought the carers that my Mum knew well and she felt confident being with. Everyone that we have met from Avelo are courteous , caring and go an extra step to ensure my Mum's needs are catered for . We are very grateful to Julie and her team
27 March 2026
Avelo started taking care of dad almost a year ago and from the beginning the emphasis is on 'care'. The staff all really care about dad's needs, helping to maintian his lifestyle with as much dignity, and laughter, as possible. The professional and practical approach they apply is as if they were
looking after their own relative.
They got to know dad and his preferences quickly, they respect him, and chat to him as they go about their tasks.They explain what they are doing for him to him and me, and advise me on anything unusual immediately, providing a suggested solution. Their knowledge is of the highest standard, nothing is too much trouble.
I know I can rely on them to care for dad when I am not around with the utmost kindness, making him feel as comfortable as possible and reassuring me along the way. I feel very supported by everyone at Avelo, knowing that my dad is completely safe in their care, something I value very highly.
I would highly recommend them for your loved one.
27 March 2026
Really pleased we found Avelo Care for my mum. It's been a great experience right from the first contact with the management team. They are very thorough as are the day to day assistants. They are extremely caring and are providing an excellent thoughtful service.
27 March 2026
Excellent!
25 March 2026
It's nice to have somewhere to go on the outings. I really liked the Christmas panto. They help me with the cleaning and keep my home nice, even though they are working, we still have a chat.
24 March 2026
Since appointing Avelo Care to undertake my mother's care needs a few months ago, they have been excellent. The standard of care provided has been exceptional. All the cares are punctual and professional whilst being super friendly, and the office team are also brilliant. Highly recommend this
lovely company.
23 March 2026
Been with Avelo since November 24. Excellent company and carers, always on time, pleasant, smart, very caring and always willing to help. Never been let down and always keep informed. Would recommend to anyone.
18 March 2026
The care from Avelo have been outstanding, supporting me at a hospital appointment. The carer stayed with me. reassured me and explained everything to me when I didn't understand the doctors. I had to be moved, she followed me in her care and stayed with me until 4 am and made sure I was ok. They
are my lifeline and all I have. They look after me very well.
18 March 2026
Avelo Care excellent.
06 March 2026
I am spoilt so much my mother wouldn't recognise me.
06 March 2026
The carers that visit my mum provide an excellent service. I know that my mum is being sensitively supported to continue living at home and I am kept informed of any changes in her health. I have found the service from Avelo to be professional and supportive and easy to liaise with.
06 March 2026
Living alone in my 95th year with severe balance problems, there are many things I can't do for myself. I've also suffered from anxiety. While I have family in the area who bring my shopping and deal with major household needs, they have their own, younger family and other commitments. So it's a
relief to know that my Avelo carers will be here for me with a smile each day to take care of minor jobs and see that I have a meal. I also know from experience that further care will be arranged for me at short notice should I need it. All of which makes my life so much easier.
03 March 2026
Carers from Avelo come in a minimum of 4 times a week to provide care and assistance for my elderly mother, who has severe mobility issues. This eases some of the burden on me, as the main carer in the household.
We've been using Avelo's services for in excess of a year, and have been really
pleased with the care and attention that is given to Mum. The girls who come in are always friendly, helpful and receptive to any requests. It is never too much bother to add on short notice changes or additions to the schedule, and any communication is transparent and any concerns (of which there have been very few) have been addressed immediately.
Overall, have been really pleased with Avelo's assistance to date.
02 March 2026
We've used Avelo for around seven years. Initially, I really appreciated their can-do attitude in the way they quickly arranged for someone to help my mother at her home. (I was abroad at the time and couldn't get back to the UK quickly enough to help her myself on that occasion.) We have used Avelo
ever since. From a practical perspective I find them professional, reliable and flexible when needed (helping my mother with visits to healthcare appointments etc). I know that mum really appreciated the outings / trips to garden centres, cafes, etc that Avelo organised. On a personal level I find the staff are decent genuine caring people who do take a real interest in their clients above and beyond their contractual obligations.
02 March 2026
From the onset of being cared for by the current agency. I have felt that i am dealt with the understanding of my needs. I have always been dealt with in the kindest of ways, If at anytime I have a problem I know that it will be dealt with. Quite honestly they are the best that I have ever used.
Wouldn't want to go anywhere else
25 February 2026
The care team are amazing at what they do to support me. They take time to listen to me and provide great support and advice when they visit. They help keep me at home safely and provide much needed companionship.
07 October 2025
The staff were all lovely and very supportive to both mum and dad. Communication with Julie was great and always tried to accommodate our needs.
Nothing was too much for the ladies supporting mum and both mum and dad really appreciated what they did for them.
07 October 2025
Avelo Care never cease to amaze me at the lengths they will go to to provide the highest level of care to my aunt. At times my aunt has had to be admitted to hospital and being housebound is unable to do any housework for herself. Bring in team Avelo and they take the opportunity to do a nice tidy
up so that my aunts room is immaculate for when she returns to help to lift her spirits.
Avelo carers always give my aunt excellent care, keeping her dignity when carrying out personal care and keeping her company with a chat and a cup of tea if they happen to finish up a bit earlier so that my aunt still gets her full hour allocated. My cousin who lives with my aunt recently started work after being unemployed for the past year. My aunt was unsettled but Avelo rallied round and helped her with her anxiety. Without Avelo my cousin would not be able to work. Thank you to such a wonderful team of carers even us relatives would not be without you. You really are the best :)
11 August 2025
I have been with Avelo for over 6 months. The carers are excellent, they do not arrive as if they want to leave as soon as possible. They are helpful with personal care, housework. Nothing is too much for them; they do what I want, not what they want. Would recommend this Agency without any problem
to anyone without hesitant.
31 July 2025
I'm so grateful for the care, compassion and support at one of the most difficult times of my life. Every single person who supported me with the care of my loved one was superb. The words 'person centred care' are bandied around a great deal, but honestly, every visit was meaningful and kind and
totally about his needs. In addition, there were times I need more, not my loved one - Me, and the management teams stepped up and helped me come to terms with what needed to happen and supported me to make it happen. The care givers - all amazing people. Thank you Avelo
Latest Reviews for Avelo Care
27 March 2026
I have been overwhelmed by the support and care both my Mum and I have been given by Avelo since 2022. Whilst I was unwell this year my Mum was very poorly too !! Julie immediately put in place excellent care day and night which relieved the pressure from my husband and myself . As my Mum is
registered blind Julie also sought the carers that my Mum knew well and she felt confident being with. Everyone that we have met from Avelo are courteous , caring and go an extra step to ensure my Mum's needs are catered for . We are very grateful to Julie and her team
27 March 2026
Avelo started taking care of dad almost a year ago and from the beginning the emphasis is on 'care'. The staff all really care about dad's needs, helping to maintian his lifestyle with as much dignity, and laughter, as possible. The professional and practical approach they apply is as if they were
looking after their own relative.
They got to know dad and his preferences quickly, they respect him, and chat to him as they go about their tasks.They explain what they are doing for him to him and me, and advise me on anything unusual immediately, providing a suggested solution. Their knowledge is of the highest standard, nothing is too much trouble.
I know I can rely on them to care for dad when I am not around with the utmost kindness, making him feel as comfortable as possible and reassuring me along the way. I feel very supported by everyone at Avelo, knowing that my dad is completely safe in their care, something I value very highly.
I would highly recommend them for your loved one.
27 March 2026
Really pleased we found Avelo Care for my mum. It's been a great experience right from the first contact with the management team. They are very thorough as are the day to day assistants. They are extremely caring and are providing an excellent thoughtful service.
27 March 2026
Excellent!
25 March 2026
It's nice to have somewhere to go on the outings. I really liked the Christmas panto. They help me with the cleaning and keep my home nice, even though they are working, we still have a chat.
24 March 2026
Since appointing Avelo Care to undertake my mother's care needs a few months ago, they have been excellent. The standard of care provided has been exceptional. All the cares are punctual and professional whilst being super friendly, and the office team are also brilliant. Highly recommend this
lovely company.
23 March 2026
Been with Avelo since November 24. Excellent company and carers, always on time, pleasant, smart, very caring and always willing to help. Never been let down and always keep informed. Would recommend to anyone.
18 March 2026
The care from Avelo have been outstanding, supporting me at a hospital appointment. The carer stayed with me. reassured me and explained everything to me when I didn't understand the doctors. I had to be moved, she followed me in her care and stayed with me until 4 am and made sure I was ok. They
are my lifeline and all I have. They look after me very well.
18 March 2026
Avelo Care excellent.
06 March 2026
I am spoilt so much my mother wouldn't recognise me.
06 March 2026
The carers that visit my mum provide an excellent service. I know that my mum is being sensitively supported to continue living at home and I am kept informed of any changes in her health. I have found the service from Avelo to be professional and supportive and easy to liaise with.
06 March 2026
Living alone in my 95th year with severe balance problems, there are many things I can't do for myself. I've also suffered from anxiety. While I have family in the area who bring my shopping and deal with major household needs, they have their own, younger family and other commitments. So it's a
relief to know that my Avelo carers will be here for me with a smile each day to take care of minor jobs and see that I have a meal. I also know from experience that further care will be arranged for me at short notice should I need it. All of which makes my life so much easier.
03 March 2026
Carers from Avelo come in a minimum of 4 times a week to provide care and assistance for my elderly mother, who has severe mobility issues. This eases some of the burden on me, as the main carer in the household.
We've been using Avelo's services for in excess of a year, and have been really
pleased with the care and attention that is given to Mum. The girls who come in are always friendly, helpful and receptive to any requests. It is never too much bother to add on short notice changes or additions to the schedule, and any communication is transparent and any concerns (of which there have been very few) have been addressed immediately.
Overall, have been really pleased with Avelo's assistance to date.
02 March 2026
We've used Avelo for around seven years. Initially, I really appreciated their can-do attitude in the way they quickly arranged for someone to help my mother at her home. (I was abroad at the time and couldn't get back to the UK quickly enough to help her myself on that occasion.) We have used Avelo
ever since. From a practical perspective I find them professional, reliable and flexible when needed (helping my mother with visits to healthcare appointments etc). I know that mum really appreciated the outings / trips to garden centres, cafes, etc that Avelo organised. On a personal level I find the staff are decent genuine caring people who do take a real interest in their clients above and beyond their contractual obligations.
02 March 2026
From the onset of being cared for by the current agency. I have felt that i am dealt with the understanding of my needs. I have always been dealt with in the kindest of ways, If at anytime I have a problem I know that it will be dealt with. Quite honestly they are the best that I have ever used.
Wouldn't want to go anywhere else
25 February 2026
The care team are amazing at what they do to support me. They take time to listen to me and provide great support and advice when they visit. They help keep me at home safely and provide much needed companionship.
07 October 2025
The staff were all lovely and very supportive to both mum and dad. Communication with Julie was great and always tried to accommodate our needs.
Nothing was too much for the ladies supporting mum and both mum and dad really appreciated what they did for them.
07 October 2025
Avelo Care never cease to amaze me at the lengths they will go to to provide the highest level of care to my aunt. At times my aunt has had to be admitted to hospital and being housebound is unable to do any housework for herself. Bring in team Avelo and they take the opportunity to do a nice tidy
up so that my aunts room is immaculate for when she returns to help to lift her spirits.
Avelo carers always give my aunt excellent care, keeping her dignity when carrying out personal care and keeping her company with a chat and a cup of tea if they happen to finish up a bit earlier so that my aunt still gets her full hour allocated. My cousin who lives with my aunt recently started work after being unemployed for the past year. My aunt was unsettled but Avelo rallied round and helped her with her anxiety. Without Avelo my cousin would not be able to work. Thank you to such a wonderful team of carers even us relatives would not be without you. You really are the best :)
11 August 2025
I have been with Avelo for over 6 months. The carers are excellent, they do not arrive as if they want to leave as soon as possible. They are helpful with personal care, housework. Nothing is too much for them; they do what I want, not what they want. Would recommend this Agency without any problem
to anyone without hesitant.
31 July 2025
I'm so grateful for the care, compassion and support at one of the most difficult times of my life. Every single person who supported me with the care of my loved one was superb. The words 'person centred care' are bandied around a great deal, but honestly, every visit was meaningful and kind and
totally about his needs. In addition, there were times I need more, not my loved one - Me, and the management teams stepped up and helped me come to terms with what needed to happen and supported me to make it happen. The care givers - all amazing people. Thank you Avelo