Submit a Review for TLC Home Care Solutions Ltd
24 Wellington Parade, Blackfen Road, Sidcup, DA15 9NB
View Full Details of TLC Home Care Solutions LtdLatest Reviews for TLC Home Care Solutions Ltd
01 May 2025
My son's support worker is amazing, she helps him within the community accessing public transport, helping him with shopping, eating out etc. She has helped him have the confidence to become more independent, doing more things for himself & asking for help from other people rather than relying on his support worker.
25 April 2025
I cannot speak highly enough of TLC. My Mum has been looked after by them for nearly 2 years, with her carer now visiting every weekday. Her carer is truly outstanding: warm and friendly as well as efficient and thorough: they have developed a real bond and friendship, and Mum looks forward to her visit greatly.The Manager and her team are always approachable, happy to chat about Mum's care and flag up any concerns, and it has been straightforward to adapt the care plan and the timing/frequency of the visits as time has gone on. The app is excellent and keeps me up to date. This is a highly professional, friendly and exceptionally well run organisation. I am so grateful to them for all they do for Mum.
23 April 2025
Mum is so pleased with the care and attention she continues to receive from TLC Home Care Solutions Ltd. She has complete confidence in the team and knows that her absolute best interests are a priority to them at all times. The empathy with Mum is a delight to see. It is also so reassuring for me to have such a responsive, warm, professional and dedicated organisation caring for her. Their communication with me is superb. We could not be happier with how well the arrangements are working
15 April 2025
My experience has been excellent. The csre given has been delivered with unfailing courtesy and care The cate team are.punctusl and friendly dealing with any difficulty or emergency calmly and efficiently I cam highly recommend this Care facility.
14 April 2025
Very happy with the care provided. The carer knows my mum well and is very helpful. My mum's ability to remember to care for herself is poor so having someone come in the morning to assist and prompt her is really great
27 December 2024
Haven't used the services of TLC for very long but am very impressed. They quickly understood the needs of the client - my husband - and quickly sourced the right person for the job. They are both approachable and helpful.
17 December 2024
Mum's continuing care from the staff at TLC is outstanding. All staff are caring and accommodating, often going out of their way to fulfil mum's requests. I sing their praises most days. Staff are very rarely late and pack a lot into mum's allocated time.
17 December 2024
Excellent care and service from TLC. The manager and her team are always very helpful and go above and beyond. I can rest assured my parents are very well cared for and looked after. Any problems I am contacted directly. Thank you.
17 December 2024
TLC Home Care Solutions Ltd have been looking after my mum for 3 years and before that my dad, both suffering from dementia. The care provided is exemplary, I am always kept informed of any issues or concerns. All the staff treat my mum with care and respect and provide me with invaluable peace of mind. I can't recommend highly enough.
15 May 2024
Found staff friendly, supportive and caring. No concerns at all with services received so far. Also gained lots of valuable advice in obtaining other services e.g. equipment needs. We’re now asking TLC for additional help as Mum is struggling more as time goes by.
15 May 2024
TLC has made my father's assisted care experience totally hassle-free. The carers, I just can't speak highly enough about. The owner has been unbelievable and, together with all the above staff, goes above and beyond. Totally professional and wonderful organisation.
15 May 2024
We have been using TLC for around 2 years now. TLC Home Care Solutions have been absolutely amazing in the way they look after and care for my 87-year-old dad with Alzheimer's Disease. My dad really enjoys his weekly visits. Dad has 3 hours of company and within these hours, he is taken out for lunch. Dad really enjoys going out and about. This is important to us as it's really good stimulation for him. Dad has become really good friends with his carer. On occasions, I've needed TLC to help Dad with appointments or blood tests for Dad. Our requirements have been met with professionalism, care and kindness. I wouldn't hesitate to call upon TLC for anything. We have a ring doorbell. I often see the carer playing jokes on Dad, making him laugh. It's a pleasure to see. Thank you TLC for all you do, myself, Dad and the family are so grateful.
15 May 2024
Excellent service, great communication, very caring. Would highly recommend and have peace of mind Mum is receiving the best care and the office is very local so easy to pop in if I have to update anything.
06 March 2024
From the very start, when passing their welcoming Blacken High Street office and walking in for an impromptu chat, I felt this would be the TLC our Mum deserved. I was proven right. Their care went way beyond just providing a set number of care visits each day. We had a fabulous relationship with the manager, with excellent communication, suggestions for making things easier, flexible and understanding during changing situations, helpful background experience and always willing to listen and chat things over including Mum’s worsening Dementia. I cannot rate TLC highly enough and thoroughly recommend them; I would certainly have absolutely no hesitation in entrusting some care of a loved one to them in the future. I would like to thank the manager and her superb team for all they have done. I’d certainly encourage anyone in the local area considering care for a loved one, which I know can be a difficult first step, or even seeking more TLC than a present company, to pop in for a chat.
10 January 2024
Very warm, reliable, caring, supportive, flexible and responsive. Consistently go over and above to support mum.
10 January 2024
Outstanding help and care by the Manager and her team. A very friendly and reliable service. Very caring and my mum thinks of them as her friends, not her carers. They chat with mum and make sure she has food and drink available.
29 August 2023
TLC Home Care Solutions first stepped in when my mum needed a bit of extra help with personal care, housework and mobility and then stepped up to four calls a day after a hospital admission. The carers are all kind and friendly, always striving to get the right balance between helping and supporting independence. Communication and feedback with me were always timely and the manager was supportive in problem-solving and making suggestions to improve things for Mum. The whole team was flexible and responsive to the changing situation. Sadly after another hospital admission, Mum has now needed to move to residential care. I am now missing TLC who were alongside in supporting my mum as her needs increased - I highly recommend the service and thank all the team for their kindness and care.
13 March 2023
TLC are so professional and treats my mum in a dignified manner. Mum was very nervous to have a shower with someone else present, but TLC made her feel comfortable and at ease. I cannot rate them highly enough and would recommend them to everyone.
01 September 2022
TLC Home Care Solutions provided excellent home care for my aunty who has dementia. She looked forward to her daily visits from her carer who helped her with a range of tasks including tidying, laundry, meal preparation, administering medicine and pet care. They were attentive and really took care of her health and wellbeing. It gave us peace of mind as a family to know that a hot meal was served and meds were given. The family app is brilliant as it provided us with a daily report of the visit and flagged any areas of concern. Communication between the manager and myself had been excellent from the very start. My aunty recently needed to move into a Care Home to receive the 24/7 care she needs but I can highly recommend this care agency. Thank you TLC Home Care Solutions for everything.
15 March 2022
Excellent and very reliable service provided at affordable rates. The owner is always available to discuss service levels and any issues arising. The service provided by the staff is very thorough and friendly which helps in maintaining good spirits. TLC staff oversee medication being taken regularly and appropriately and provide high-level support for other personal needs. Very highly recommended.
Latest Reviews for TLC Home Care Solutions Ltd
01 May 2025
My son's support worker is amazing, she helps him within the community accessing public transport, helping him with shopping, eating out etc. She has helped him have the confidence to become more independent, doing more things for himself & asking for help from other people rather than relying on his support worker.
25 April 2025
I cannot speak highly enough of TLC. My Mum has been looked after by them for nearly 2 years, with her carer now visiting every weekday. Her carer is truly outstanding: warm and friendly as well as efficient and thorough: they have developed a real bond and friendship, and Mum looks forward to her visit greatly.The Manager and her team are always approachable, happy to chat about Mum's care and flag up any concerns, and it has been straightforward to adapt the care plan and the timing/frequency of the visits as time has gone on. The app is excellent and keeps me up to date. This is a highly professional, friendly and exceptionally well run organisation. I am so grateful to them for all they do for Mum.
23 April 2025
Mum is so pleased with the care and attention she continues to receive from TLC Home Care Solutions Ltd. She has complete confidence in the team and knows that her absolute best interests are a priority to them at all times. The empathy with Mum is a delight to see. It is also so reassuring for me to have such a responsive, warm, professional and dedicated organisation caring for her. Their communication with me is superb. We could not be happier with how well the arrangements are working
15 April 2025
My experience has been excellent. The csre given has been delivered with unfailing courtesy and care The cate team are.punctusl and friendly dealing with any difficulty or emergency calmly and efficiently I cam highly recommend this Care facility.
14 April 2025
Very happy with the care provided. The carer knows my mum well and is very helpful. My mum's ability to remember to care for herself is poor so having someone come in the morning to assist and prompt her is really great
27 December 2024
Haven't used the services of TLC for very long but am very impressed. They quickly understood the needs of the client - my husband - and quickly sourced the right person for the job. They are both approachable and helpful.
17 December 2024
Mum's continuing care from the staff at TLC is outstanding. All staff are caring and accommodating, often going out of their way to fulfil mum's requests. I sing their praises most days. Staff are very rarely late and pack a lot into mum's allocated time.
17 December 2024
Excellent care and service from TLC. The manager and her team are always very helpful and go above and beyond. I can rest assured my parents are very well cared for and looked after. Any problems I am contacted directly. Thank you.
17 December 2024
TLC Home Care Solutions Ltd have been looking after my mum for 3 years and before that my dad, both suffering from dementia. The care provided is exemplary, I am always kept informed of any issues or concerns. All the staff treat my mum with care and respect and provide me with invaluable peace of mind. I can't recommend highly enough.
15 May 2024
Found staff friendly, supportive and caring. No concerns at all with services received so far. Also gained lots of valuable advice in obtaining other services e.g. equipment needs. We’re now asking TLC for additional help as Mum is struggling more as time goes by.
15 May 2024
TLC has made my father's assisted care experience totally hassle-free. The carers, I just can't speak highly enough about. The owner has been unbelievable and, together with all the above staff, goes above and beyond. Totally professional and wonderful organisation.
15 May 2024
We have been using TLC for around 2 years now. TLC Home Care Solutions have been absolutely amazing in the way they look after and care for my 87-year-old dad with Alzheimer's Disease. My dad really enjoys his weekly visits. Dad has 3 hours of company and within these hours, he is taken out for lunch. Dad really enjoys going out and about. This is important to us as it's really good stimulation for him. Dad has become really good friends with his carer. On occasions, I've needed TLC to help Dad with appointments or blood tests for Dad. Our requirements have been met with professionalism, care and kindness. I wouldn't hesitate to call upon TLC for anything. We have a ring doorbell. I often see the carer playing jokes on Dad, making him laugh. It's a pleasure to see. Thank you TLC for all you do, myself, Dad and the family are so grateful.
15 May 2024
Excellent service, great communication, very caring. Would highly recommend and have peace of mind Mum is receiving the best care and the office is very local so easy to pop in if I have to update anything.
06 March 2024
From the very start, when passing their welcoming Blacken High Street office and walking in for an impromptu chat, I felt this would be the TLC our Mum deserved. I was proven right. Their care went way beyond just providing a set number of care visits each day. We had a fabulous relationship with the manager, with excellent communication, suggestions for making things easier, flexible and understanding during changing situations, helpful background experience and always willing to listen and chat things over including Mum’s worsening Dementia. I cannot rate TLC highly enough and thoroughly recommend them; I would certainly have absolutely no hesitation in entrusting some care of a loved one to them in the future. I would like to thank the manager and her superb team for all they have done. I’d certainly encourage anyone in the local area considering care for a loved one, which I know can be a difficult first step, or even seeking more TLC than a present company, to pop in for a chat.
10 January 2024
Very warm, reliable, caring, supportive, flexible and responsive. Consistently go over and above to support mum.
10 January 2024
Outstanding help and care by the Manager and her team. A very friendly and reliable service. Very caring and my mum thinks of them as her friends, not her carers. They chat with mum and make sure she has food and drink available.
29 August 2023
TLC Home Care Solutions first stepped in when my mum needed a bit of extra help with personal care, housework and mobility and then stepped up to four calls a day after a hospital admission. The carers are all kind and friendly, always striving to get the right balance between helping and supporting independence. Communication and feedback with me were always timely and the manager was supportive in problem-solving and making suggestions to improve things for Mum. The whole team was flexible and responsive to the changing situation. Sadly after another hospital admission, Mum has now needed to move to residential care. I am now missing TLC who were alongside in supporting my mum as her needs increased - I highly recommend the service and thank all the team for their kindness and care.
13 March 2023
TLC are so professional and treats my mum in a dignified manner. Mum was very nervous to have a shower with someone else present, but TLC made her feel comfortable and at ease. I cannot rate them highly enough and would recommend them to everyone.
01 September 2022
TLC Home Care Solutions provided excellent home care for my aunty who has dementia. She looked forward to her daily visits from her carer who helped her with a range of tasks including tidying, laundry, meal preparation, administering medicine and pet care. They were attentive and really took care of her health and wellbeing. It gave us peace of mind as a family to know that a hot meal was served and meds were given. The family app is brilliant as it provided us with a daily report of the visit and flagged any areas of concern. Communication between the manager and myself had been excellent from the very start. My aunty recently needed to move into a Care Home to receive the 24/7 care she needs but I can highly recommend this care agency. Thank you TLC Home Care Solutions for everything.
15 March 2022
Excellent and very reliable service provided at affordable rates. The owner is always available to discuss service levels and any issues arising. The service provided by the staff is very thorough and friendly which helps in maintaining good spirits. TLC staff oversee medication being taken regularly and appropriately and provide high-level support for other personal needs. Very highly recommended.