Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Louisa Homecare Ltd

stars
stars 15 May 2024
Louisa Homecare staff are very diligent and respectful in the care they give. I feel I can contact them (in the office) or speak to carers about any concerns or changes required and I will be listened to and supported.
Review from S J (Daughter of Client/Service User)
stars
stars 18 April 2024
From the initial contact, through the assessment process and care commencing, all the staff have been friendly and highly professional, ensuring all Dad's care needs would be met. The carers provided wonderful care. They were all gentle, patient and caring which is very important to us. They also
provided extra care when needed. As well as caring for Dad, they have been an invaluable to support to myself during a very stressful time. I can't thank them enough.
Review from J H (Daughter of Client/Service User)
stars
stars 15 November 2023
I have been receiving care from Louise Homecare for approximately six months. I have two visits a day in the morning to assist with my shower and breakfast and in the evening to prepare a meal. Visits are for 45 minutes in the morning and 30 minutes in the evening. I am very happy with Louisa's
friendly staff and with the assistance they give me.
Review from L H (Client / Service User)