Submit a Review for Doves Care Agency Ltd
79 Marlowes, Hemel Hempstead, HP1 1LF
View Full Details of Doves Care Agency LtdLatest Reviews for Doves Care Agency Ltd
19 June 2025
The compassion and professionalism of the team was excellent. My grandmother was well looked after. At the beginning she was hesitant of having carers but once the care started she changed and looked forward to having the care visits. I would recommend Doves Care any day. The peace of mind we had was refreshing.
14 June 2025
After using a well known care company my mother and I found that the standards of care from both carers and management was very poor, the communication was so bad that it left my mother needing hospital care. I was looking for a reputable care company to look after my mother post hospital, the care providers I came across did not offer the level of care and patience my mother needed. After being recommended to Doves care from a friend I contacted them, I spoke with the manager who gave me so much reassurance and guidance that I booked an appointment for her to visit my mother The assesment went so well that we started the care with Doves, the process was so smooth and the carers were introduced to my mother, she has had the same consistent carers ever since they are all so very kind and always inform me if they have any concerns. The management team are always available and nothing is ever too much trouble. Overall a very caring competent company
27 May 2025
Happy with everything.
09 May 2025
Carers are coming and going, always treated me with dignity, and always willing to spent time with me and they are willing to communicate with me, and understand when I need my spice, keeping timetables depending on how the previous client goes time wise, which is sometimes frustration but understandable. Sometimes we have misunderstanding but would still look for a way to fix it together.
08 May 2025
Its okay. My carers work hard. Sometimes they are annoying especially when I am on my laptop working.
25 April 2025
Great care agency, always phoning with any issues and reporting any concerns. I'm very happy with the service we receive and the friendly, personable staff who do their utmost best despite difficult circumstances Thank you for caring for my relative
25 April 2025
Doves Care Agency looked after my brother for well over two years. He had complex needs, but their care, as far as I was aware, was excellent. I felt a genuine warmth from the Doves carers I met. After he passed, they told me how pleasant he was to care for. This gave me great comfort. Thank you to all those who had a part in his life.
25 April 2025
Great carers helpful can't fault them, excellent service recommend them.
24 April 2025
Can't fault the carers, they're very lovely and brilliant. What I like about them is that they help me, and we have a laugh when they come.
24 April 2025
Doves care agency were great to deal with from start to finish. Two members of staff in particular were excellent with my Dad and nothing was too much trouble, my Dad particularly enjoyed his chats with one staff member, I would highly recommend them and will definitely use them again.
15 April 2025
The experience I have had with Doves Care has been excellent, and the staff are really good, trustworthy and kind. They have a very genuine and healthy relationship with my son, and I am 100 % happy with the services provided.
10 April 2025
We are pleased with the care given by Dove care. The staff are courteous and caring, and they ring us if there is a problem with arrival time. The office is accommodating if any carer times have to be cancelled. We are kept up to date by a newsletter on what the company is doing and how they are moving forward.
10 April 2025
We have been with Doves Care Agency for around 18 months and are very happy with all aspects of care provided. All staff are always kind, friendly, caring and patient and we are kept updated after every session. I wouldn't hesitate to recommend Doves Care, we are very grateful for the service they provide.
01 April 2025
Helpful and always on time. They ask how I'm doing and if I like to go out to the park. They also make me a coffee or two and something to eat. They are kind-hearted and generous with their time. Many thanks for their help.
Latest Reviews for Doves Care Agency Ltd
19 June 2025
The compassion and professionalism of the team was excellent. My grandmother was well looked after. At the beginning she was hesitant of having carers but once the care started she changed and looked forward to having the care visits. I would recommend Doves Care any day. The peace of mind we had was refreshing.
14 June 2025
After using a well known care company my mother and I found that the standards of care from both carers and management was very poor, the communication was so bad that it left my mother needing hospital care. I was looking for a reputable care company to look after my mother post hospital, the care providers I came across did not offer the level of care and patience my mother needed. After being recommended to Doves care from a friend I contacted them, I spoke with the manager who gave me so much reassurance and guidance that I booked an appointment for her to visit my mother The assesment went so well that we started the care with Doves, the process was so smooth and the carers were introduced to my mother, she has had the same consistent carers ever since they are all so very kind and always inform me if they have any concerns. The management team are always available and nothing is ever too much trouble. Overall a very caring competent company
27 May 2025
Happy with everything.
09 May 2025
Carers are coming and going, always treated me with dignity, and always willing to spent time with me and they are willing to communicate with me, and understand when I need my spice, keeping timetables depending on how the previous client goes time wise, which is sometimes frustration but understandable. Sometimes we have misunderstanding but would still look for a way to fix it together.
08 May 2025
Its okay. My carers work hard. Sometimes they are annoying especially when I am on my laptop working.
25 April 2025
Great care agency, always phoning with any issues and reporting any concerns. I'm very happy with the service we receive and the friendly, personable staff who do their utmost best despite difficult circumstances Thank you for caring for my relative
25 April 2025
Doves Care Agency looked after my brother for well over two years. He had complex needs, but their care, as far as I was aware, was excellent. I felt a genuine warmth from the Doves carers I met. After he passed, they told me how pleasant he was to care for. This gave me great comfort. Thank you to all those who had a part in his life.
25 April 2025
Great carers helpful can't fault them, excellent service recommend them.
24 April 2025
Can't fault the carers, they're very lovely and brilliant. What I like about them is that they help me, and we have a laugh when they come.
24 April 2025
Doves care agency were great to deal with from start to finish. Two members of staff in particular were excellent with my Dad and nothing was too much trouble, my Dad particularly enjoyed his chats with one staff member, I would highly recommend them and will definitely use them again.
15 April 2025
The experience I have had with Doves Care has been excellent, and the staff are really good, trustworthy and kind. They have a very genuine and healthy relationship with my son, and I am 100 % happy with the services provided.
10 April 2025
We are pleased with the care given by Dove care. The staff are courteous and caring, and they ring us if there is a problem with arrival time. The office is accommodating if any carer times have to be cancelled. We are kept up to date by a newsletter on what the company is doing and how they are moving forward.
10 April 2025
We have been with Doves Care Agency for around 18 months and are very happy with all aspects of care provided. All staff are always kind, friendly, caring and patient and we are kept updated after every session. I wouldn't hesitate to recommend Doves Care, we are very grateful for the service they provide.
01 April 2025
Helpful and always on time. They ask how I'm doing and if I like to go out to the park. They also make me a coffee or two and something to eat. They are kind-hearted and generous with their time. Many thanks for their help.