Submit a Review for Abney & Baker - Bath
20 Moorland Road, Bath, BA2 3PW
View Full Details of Abney & Baker - BathLatest Reviews for Abney & Baker - Bath
23 August 2024
Always cheerful and proactive in improving the care provided and adapting to person requirements. During the review process, Mum is always laughing and happy due to the management's positive and cheerful approach. Very kind service and always accommodating to Mum's needs.
15 May 2024
All the staff have been good and helpful and kind to me.
30 April 2024
From the first day that the carers started looking after my mother, they showed nothing but kindness, compassion and patience. They would do things just how my mother wanted them to be done as she could become agitated if things were not done how she would do them. The personal care delivered was also to a high standard and the family was confident that our mother was in safe hands. All the carers were very vigilant with Mum's health issues, raising any concerns at an early opportunity. The relief I felt knowing that all the carers were on top of things was immense. It felt like the carers had become friends and my mother valued their company. Sadly we've had to stop using Abney & Baker as my mother has had to move into a nursing home.
29 April 2024
Always cheerful and happy staff when they arrive. The carers look after my wife very well ensuring she does not fall over and escort her around the house. I couldn't wish for a better care company to look after my wife. I feel very confident when I leave her with her carer while I leave the house to work on my business.
25 April 2024
Abney & Baker are providing meal and shower support to my elderly mother and have been so flexible and accommodating at all times. They really do care and go above and beyond at every opportunity. Highly recommended.
14 August 2023
The managers were exceptionally helpful, responsive, attentive and empathetic to our needs when looking for a carer. Super impressed with how well the company is organised and for the extremely flexible service they offer.
30 May 2023
The staff are friendly and caring. Nothing is too much trouble. Care staff take an interest in the individuals and seek to enhance the lives of people in their care by taking them out or helping with tasks around the home. The staff are always polite. Thank you.
26 May 2023
Staff are very attentive and communication is excellent whether it’s by text or by leaving notes. Absolutely all very friendly and engaging, very comfortable to work with. All requests are always observed and my aunty is clearly comfortable with all who help.
03 May 2023
Reliable individualised personal care. Listens to clients and supports them in whatever they need. They show kindness, compassion and dedication to their job. They have staff that clearly enjoy their job.
25 March 2023
I've nothing much to say except the service and the people that do it are brilliant. I just cannot believe how different my home looks after my weekly visit and I would have no hesitation in recommending them to anybody if needed. Once again a big thank you for an excellent service.
21 March 2023
When I first knocked on the door of the office, I was warmly welcomed. The team swiftly put 3 nurses a day to call upon my mother and take care of her. In every way from good manners, empathy, understanding and kindness the team has made my mother's days brighter. I could not have managed to keep Mum at home without the special care provided. Her dignity and staying in her own home, have been the view of all our family. We all feel very lucky indeed, as the care is excellent on every level and in every way. Thank you.
01 February 2023
I have been very grateful to have the support of Abney & Baker in caring for my mother. She needs support but does not want it and can be quite difficult. Throughout Abney & Baker have shown great understanding and have been brilliant helping my mother. I know that I can rely on their support and I am very grateful that I can be assured they are always there.
01 February 2023
I would recommend Abney & Baker as a complete agency in every way. Their care and support is excellent. My life has become more bearable with their help.
31 October 2022
I was very impressed with the care provided by the Bath care team. They were professional, kind and reassuring. Contact was easy and nothing was too much trouble. Unfortunately, she has now had to go into full-time care now due to falls, but with their help, we were able to keep her in her own home for much longer than we anticipated. We are extremely grateful for all their help. We would highly recommend them.
03 March 2022
We are very pleased with the overall quality and level of care Mum is getting from the Abney & Baker team. Mum's much happier and settled and is taking her medication much more readily and regularly, which has contributed significantly to her overall health and wellbeing. The carers are friendly and engage her in conversation about her family - which she loves. Communication levels are good, and we feel much happier in knowing that Mum is having regular visits, as she has Alzheimer's. All in all a very positive experience.
02 March 2022
I have been very pleased with the care provided to my father under difficult circumstances. Also as my mother is becoming tired and incapacitated due to the onset of rheumatism and arthritis they have been helpful to her whilst respecting her independent inclination. However, because of this tendency on behalf of Mum, it is easy to be dissuaded from just getting on and doing. I'm finding this. I'm now not so much offering to do things but just doing them. It's difficult though because Mum gets irritated by others doing what she sees as her duties.
22 October 2021
Thanks to the support from Abney & Baker I have made a vast improvement in my life.
28 September 2021
In the present economic climate, the standard of care delivered is commendable. The carers provide a twice-daily, friendly, cheerful, and empathetic visit for the client and it is much appreciated by the client's husband. I am often impressed by the carer's ability to notice even minor changes in the client's condition and their care to record them in their reports. This is not the cheapest of services but as far as this husband is concerned, it is money well spent.
07 April 2021
My mother has dementia and has support regularly in administering medication and checking she is okay, as she lives alone. Mum says the staff couldn't be more helpful. They are polite, caring and respectful. She feels happy to have them in her home and as her daughter, I value their kindness to her.
07 April 2021
Mum has been really happy with the friendly care she has received from her lovely carers. This is her first experience of care at home and she was nervous at the prospect of having strangers in the house. Abney & Baker have been very accommodating to her needs and fitting in with her preferred schedule of a late start in the mornings.
Latest Reviews for Abney & Baker - Bath
23 August 2024
Always cheerful and proactive in improving the care provided and adapting to person requirements. During the review process, Mum is always laughing and happy due to the management's positive and cheerful approach. Very kind service and always accommodating to Mum's needs.
15 May 2024
All the staff have been good and helpful and kind to me.
30 April 2024
From the first day that the carers started looking after my mother, they showed nothing but kindness, compassion and patience. They would do things just how my mother wanted them to be done as she could become agitated if things were not done how she would do them. The personal care delivered was also to a high standard and the family was confident that our mother was in safe hands. All the carers were very vigilant with Mum's health issues, raising any concerns at an early opportunity. The relief I felt knowing that all the carers were on top of things was immense. It felt like the carers had become friends and my mother valued their company. Sadly we've had to stop using Abney & Baker as my mother has had to move into a nursing home.
29 April 2024
Always cheerful and happy staff when they arrive. The carers look after my wife very well ensuring she does not fall over and escort her around the house. I couldn't wish for a better care company to look after my wife. I feel very confident when I leave her with her carer while I leave the house to work on my business.
25 April 2024
Abney & Baker are providing meal and shower support to my elderly mother and have been so flexible and accommodating at all times. They really do care and go above and beyond at every opportunity. Highly recommended.
14 August 2023
The managers were exceptionally helpful, responsive, attentive and empathetic to our needs when looking for a carer. Super impressed with how well the company is organised and for the extremely flexible service they offer.
30 May 2023
The staff are friendly and caring. Nothing is too much trouble. Care staff take an interest in the individuals and seek to enhance the lives of people in their care by taking them out or helping with tasks around the home. The staff are always polite. Thank you.
26 May 2023
Staff are very attentive and communication is excellent whether it’s by text or by leaving notes. Absolutely all very friendly and engaging, very comfortable to work with. All requests are always observed and my aunty is clearly comfortable with all who help.
03 May 2023
Reliable individualised personal care. Listens to clients and supports them in whatever they need. They show kindness, compassion and dedication to their job. They have staff that clearly enjoy their job.
25 March 2023
I've nothing much to say except the service and the people that do it are brilliant. I just cannot believe how different my home looks after my weekly visit and I would have no hesitation in recommending them to anybody if needed. Once again a big thank you for an excellent service.
21 March 2023
When I first knocked on the door of the office, I was warmly welcomed. The team swiftly put 3 nurses a day to call upon my mother and take care of her. In every way from good manners, empathy, understanding and kindness the team has made my mother's days brighter. I could not have managed to keep Mum at home without the special care provided. Her dignity and staying in her own home, have been the view of all our family. We all feel very lucky indeed, as the care is excellent on every level and in every way. Thank you.
01 February 2023
I have been very grateful to have the support of Abney & Baker in caring for my mother. She needs support but does not want it and can be quite difficult. Throughout Abney & Baker have shown great understanding and have been brilliant helping my mother. I know that I can rely on their support and I am very grateful that I can be assured they are always there.
01 February 2023
I would recommend Abney & Baker as a complete agency in every way. Their care and support is excellent. My life has become more bearable with their help.
31 October 2022
I was very impressed with the care provided by the Bath care team. They were professional, kind and reassuring. Contact was easy and nothing was too much trouble. Unfortunately, she has now had to go into full-time care now due to falls, but with their help, we were able to keep her in her own home for much longer than we anticipated. We are extremely grateful for all their help. We would highly recommend them.
03 March 2022
We are very pleased with the overall quality and level of care Mum is getting from the Abney & Baker team. Mum's much happier and settled and is taking her medication much more readily and regularly, which has contributed significantly to her overall health and wellbeing. The carers are friendly and engage her in conversation about her family - which she loves. Communication levels are good, and we feel much happier in knowing that Mum is having regular visits, as she has Alzheimer's. All in all a very positive experience.
02 March 2022
I have been very pleased with the care provided to my father under difficult circumstances. Also as my mother is becoming tired and incapacitated due to the onset of rheumatism and arthritis they have been helpful to her whilst respecting her independent inclination. However, because of this tendency on behalf of Mum, it is easy to be dissuaded from just getting on and doing. I'm finding this. I'm now not so much offering to do things but just doing them. It's difficult though because Mum gets irritated by others doing what she sees as her duties.
22 October 2021
Thanks to the support from Abney & Baker I have made a vast improvement in my life.
28 September 2021
In the present economic climate, the standard of care delivered is commendable. The carers provide a twice-daily, friendly, cheerful, and empathetic visit for the client and it is much appreciated by the client's husband. I am often impressed by the carer's ability to notice even minor changes in the client's condition and their care to record them in their reports. This is not the cheapest of services but as far as this husband is concerned, it is money well spent.
07 April 2021
My mother has dementia and has support regularly in administering medication and checking she is okay, as she lives alone. Mum says the staff couldn't be more helpful. They are polite, caring and respectful. She feels happy to have them in her home and as her daughter, I value their kindness to her.
07 April 2021
Mum has been really happy with the friendly care she has received from her lovely carers. This is her first experience of care at home and she was nervous at the prospect of having strangers in the house. Abney & Baker have been very accommodating to her needs and fitting in with her preferred schedule of a late start in the mornings.