Kestrel Court, Waterwells Drive, Quedgeley, Gloucester, GL2 2AT
View Full Details of First4Homecare LtdNo hesitation in recommending First4Homecare. All the staff who come into my home to care for my mum are respectful, friendly, professional and kind.
I needed hoovering and bed changes doing so not to aggravate my sciatica further at home. My older friend couldn't help, and I had no one else to ask. So to find First4Homecare would do cleaning was a God sent, and I don't have to worry about my Sciatica triggers. My lady who visits is honest and very friendly and we get on very well together. Also useful to know if I ever needed care at home in the future I could have that as well. I can ring 24 hours a day if I ever needed help. They email me and keep in touch. Just what I needed, thank you all so much!
Our first foray into the world of care in the home was a pleasant surprise. The team were very efficient and welcoming. Our home is kept clean and as we like it, despite the problems of disability and care. No doubt we will need more help in future and look forward to a continuing happy relationship.
Excellent,first class service after just nearly 2 weeks as an Client. Very professional,caring,kind Regular Carer,whom feel comfortable,confident,reliable,and hope will continue for some time yet! I'm sure will be the same with future Carers,that have yet to meet! I would also like to mention that I was impressed with the Initial Assessment Process with the Registered Care Manager& Care Supervisor,very quick,efficient,and easy to understand process and understanding my Care needs/ requirements. An good,smooth transition from one Care Company to this Care Company. This not always the case in the past. An satisfied Customer! I'm sure this will continue in the months ahead.
Excellent service! Very caring members of staff, each and every one of them. A huge reassurance to me as a daughter.
We've been using First4Homecare for my mum for over 5 years. Mum has dementia and needs support for daily activities so she can continue to live at home. The carers will do some housework, prepare a meal, make sure mum has some clean clothes, wash mum's hair , give her a bath and generally make life more comfortable. The staff are all lovely and my visits to mum often overlap with theirs so I really know how considerate and kind they are to mum. Would unhesitantly recommend. Thank you.
My dad recently changed to First4homecare after a poor experience with a previous provider and the difference in care is astonishing! All the carers are so kind, caring and professional and dad looks forward to his visits. We know the week before what time the calls will be and the name of the carer which has been really helpful and reassuring for dad, lots of little extra tasks are done if there's time which has made it possible for me to spend more time with dad on my visits. I cannot recommend them highly enough, the communication from the office has been fantastic from the start and the switchover process was flawless. Thank you to all the staff for their amazing work it is really appreciated by us all.
Since October 2024 staff from First4Homecare have been really good, on initial contact established Mum's requirements & provided at short notice support for Mum's daily care. The Team of the core staff get on well with Mum who looks forward to seeing them each day. The ladies are very caring & professional. I would have no hesitation in recommending them.
The team of carers do a great job and are always very accommodating to Mum's needs. The appointments are always attended as scheduled and never missed. It's enabled mum to carry on living in her own home which is important to her and also a comfort to me and my sister knowing she's being well cared for. Our dad (who was also a First4Homecare client) passed away in May 2024 and the carers provided further care, understanding and support to us all at the time when greatly needed. If ever asked I would recommend First4Homecare.
What a fantastic bunch of carers, I needed someone to look after my dad at short notice and rang the Manager, she went out of her way to help us at a really difficult time, not only that they gave us confidence when talking and meeting the staff that we were in good hands and kept me informed of everything was happening. I can't recommend them enough.
My sister and I are extremely grateful to First4Homecare for helping our aunt with various household and personal care tasks, as we live over 80 miles away and couldn't make very regular visits. My aunt was very fond of one of the carers in particular and was grateful to have someone to chat with and assistance with tasks that she was finding increasingly difficult. Sadly my aunt passed away in July, and First4Homecare provided fantastic support on that difficult day.
The care received was second to none, especially from her key worker who went over and beyond to ensure my daughter was comfortable and happy. Always smiling and built a great relationship with my daughter so I knew she was in safe hands and looked forward to her visits. I know she will miss her now that she is getting stronger and more independent.
The team have been involved with my parents for a number of years now. This last year they have continued to provide a high standard of care and support under some difficult and ongoing circumstances. As a family, we rely on them completely to work with us in partnership to support our parents with kindness, dignity, respect and safety, as their needs change. They know my parents well and bring conversations and fun too, much-needed social aspects of the care offered. From the care team to supervising and managing, we receive the full package and appreciate it.
We have been using the services of First4Homecare for around 2 and a half years now and have nothing but praise for them. When I asked my mother her views she said 'I truly think they are brilliant. The carers are all absolutely lovely and I think that the manager equally looks after the carers and the people they care for.' Little extra touches on special occasions are very much appreciated and really make us feel that the service users are genuinely important to them. Knowing that the carers will be visiting with a smile and a chat gives my brothers and I huge reassurance and Mum looks forward to their visits. I can't thank them enough.
The ladies of the Care Provider are kind and caring and friendly and treat my father very well. They are also very professional and help with tidying up and preparing snacks and drinks which is very much appreciated.
Great service from First4Homecare and really helped out at the last minute with care for my mum when she had a number of falls. The care manager and all the care team are really good and my mum has built a great relationship with all of her carers.
All the carers are very good and supportive. Also, take me out and to the hospital dentist etc. Couldn't fault them. Would highly recommend it. Give tips on how to do things differently and make them better. Nothing is too much trouble.
I would like to express my sincere thanks for the excellent service and professionalism that my husband has received over the last two years! The staff always went above and beyond, he would always look forward to the different girls coming on certain days as it would just make his day. They would all make a point of interacting with him on certain topics which was really good as he wasn’t one for going. My husband will miss all the girls immensely. Kind regards.
I first got involved with First4Homecare Ltd in 2017 when they started to help with the care of my eldest sister, who suffered from Alzheimer's. They were extremely good at helping with her personal needs, and I could see that my sister valued them. In December 2021, my sister went to live in a care home, where she subsequently died in July 2022. My sister's husband also started to receive care from First4Homecare Ltd during the latter part of 2022, and I have nothing but praise for the way they now look after my brother-in-law. I also appreciate the fact that they keep me well-informed on a need-to-know basis.
As we live a few hours drive away from my sister-in-law, we have been able to feel comfort in knowing that she is being well cared for by the team at First4Homecare. The feedback from friends and other family members have all been positive.
No hesitation in recommending First4Homecare. All the staff who come into my home to care for my mum are respectful, friendly, professional and kind.
I needed hoovering and bed changes doing so not to aggravate my sciatica further at home. My older friend couldn't help, and I had no one else to ask. So to find First4Homecare would do cleaning was a God sent, and I don't have to worry about my Sciatica triggers. My lady who visits is honest and very friendly and we get on very well together. Also useful to know if I ever needed care at home in the future I could have that as well. I can ring 24 hours a day if I ever needed help. They email me and keep in touch. Just what I needed, thank you all so much!
Our first foray into the world of care in the home was a pleasant surprise. The team were very efficient and welcoming. Our home is kept clean and as we like it, despite the problems of disability and care. No doubt we will need more help in future and look forward to a continuing happy relationship.
Excellent,first class service after just nearly 2 weeks as an Client. Very professional,caring,kind Regular Carer,whom feel comfortable,confident,reliable,and hope will continue for some time yet! I'm sure will be the same with future Carers,that have yet to meet! I would also like to mention that I was impressed with the Initial Assessment Process with the Registered Care Manager& Care Supervisor,very quick,efficient,and easy to understand process and understanding my Care needs/ requirements. An good,smooth transition from one Care Company to this Care Company. This not always the case in the past. An satisfied Customer! I'm sure this will continue in the months ahead.
Excellent service! Very caring members of staff, each and every one of them. A huge reassurance to me as a daughter.
We've been using First4Homecare for my mum for over 5 years. Mum has dementia and needs support for daily activities so she can continue to live at home. The carers will do some housework, prepare a meal, make sure mum has some clean clothes, wash mum's hair , give her a bath and generally make life more comfortable. The staff are all lovely and my visits to mum often overlap with theirs so I really know how considerate and kind they are to mum. Would unhesitantly recommend. Thank you.
My dad recently changed to First4homecare after a poor experience with a previous provider and the difference in care is astonishing! All the carers are so kind, caring and professional and dad looks forward to his visits. We know the week before what time the calls will be and the name of the carer which has been really helpful and reassuring for dad, lots of little extra tasks are done if there's time which has made it possible for me to spend more time with dad on my visits. I cannot recommend them highly enough, the communication from the office has been fantastic from the start and the switchover process was flawless. Thank you to all the staff for their amazing work it is really appreciated by us all.
Since October 2024 staff from First4Homecare have been really good, on initial contact established Mum's requirements & provided at short notice support for Mum's daily care. The Team of the core staff get on well with Mum who looks forward to seeing them each day. The ladies are very caring & professional. I would have no hesitation in recommending them.
The team of carers do a great job and are always very accommodating to Mum's needs. The appointments are always attended as scheduled and never missed. It's enabled mum to carry on living in her own home which is important to her and also a comfort to me and my sister knowing she's being well cared for. Our dad (who was also a First4Homecare client) passed away in May 2024 and the carers provided further care, understanding and support to us all at the time when greatly needed. If ever asked I would recommend First4Homecare.
What a fantastic bunch of carers, I needed someone to look after my dad at short notice and rang the Manager, she went out of her way to help us at a really difficult time, not only that they gave us confidence when talking and meeting the staff that we were in good hands and kept me informed of everything was happening. I can't recommend them enough.
My sister and I are extremely grateful to First4Homecare for helping our aunt with various household and personal care tasks, as we live over 80 miles away and couldn't make very regular visits. My aunt was very fond of one of the carers in particular and was grateful to have someone to chat with and assistance with tasks that she was finding increasingly difficult. Sadly my aunt passed away in July, and First4Homecare provided fantastic support on that difficult day.
The care received was second to none, especially from her key worker who went over and beyond to ensure my daughter was comfortable and happy. Always smiling and built a great relationship with my daughter so I knew she was in safe hands and looked forward to her visits. I know she will miss her now that she is getting stronger and more independent.
The team have been involved with my parents for a number of years now. This last year they have continued to provide a high standard of care and support under some difficult and ongoing circumstances. As a family, we rely on them completely to work with us in partnership to support our parents with kindness, dignity, respect and safety, as their needs change. They know my parents well and bring conversations and fun too, much-needed social aspects of the care offered. From the care team to supervising and managing, we receive the full package and appreciate it.
We have been using the services of First4Homecare for around 2 and a half years now and have nothing but praise for them. When I asked my mother her views she said 'I truly think they are brilliant. The carers are all absolutely lovely and I think that the manager equally looks after the carers and the people they care for.' Little extra touches on special occasions are very much appreciated and really make us feel that the service users are genuinely important to them. Knowing that the carers will be visiting with a smile and a chat gives my brothers and I huge reassurance and Mum looks forward to their visits. I can't thank them enough.
The ladies of the Care Provider are kind and caring and friendly and treat my father very well. They are also very professional and help with tidying up and preparing snacks and drinks which is very much appreciated.
Great service from First4Homecare and really helped out at the last minute with care for my mum when she had a number of falls. The care manager and all the care team are really good and my mum has built a great relationship with all of her carers.
All the carers are very good and supportive. Also, take me out and to the hospital dentist etc. Couldn't fault them. Would highly recommend it. Give tips on how to do things differently and make them better. Nothing is too much trouble.
I would like to express my sincere thanks for the excellent service and professionalism that my husband has received over the last two years! The staff always went above and beyond, he would always look forward to the different girls coming on certain days as it would just make his day. They would all make a point of interacting with him on certain topics which was really good as he wasn’t one for going. My husband will miss all the girls immensely. Kind regards.
I first got involved with First4Homecare Ltd in 2017 when they started to help with the care of my eldest sister, who suffered from Alzheimer's. They were extremely good at helping with her personal needs, and I could see that my sister valued them. In December 2021, my sister went to live in a care home, where she subsequently died in July 2022. My sister's husband also started to receive care from First4Homecare Ltd during the latter part of 2022, and I have nothing but praise for the way they now look after my brother-in-law. I also appreciate the fact that they keep me well-informed on a need-to-know basis.
As we live a few hours drive away from my sister-in-law, we have been able to feel comfort in knowing that she is being well cared for by the team at First4Homecare. The feedback from friends and other family members have all been positive.