First4Homecare Ltd

They also change the bed if it needs changing

Excellent caring staff who are faultless, kind always willing to help with house hold chores vacuuming, washing up, cleaning, a helping hand when asked / required. The caring staff are always on time, polite, understanding and responsible

Overall, fine. there is quite a variety of carers. I would prefer it to be more limited to say two regulars. Because of this, there is a range of care provision - some are good, others are excellent. Office persons are able to action requests and changes, but could be a little friendlier.

They are all very good and helpful at all times

No hesitation in recommending First4Homecare. All the staff who come into my home to care for my mum are respectful, friendly, professional and kind.

I needed hoovering and bed changes doing so not to aggravate my sciatica further at home. My older friend couldn't help, and I had no one else to ask. So to find First4Homecare would do cleaning was a God sent, and I don't have to worry about my Sciatica triggers. My lady who visits is honest and very friendly and we get on very well together. Also useful to know if I ever needed care at home in the future I could have that as well. I can ring 24 hours a day if I ever needed help. They email me and keep in touch. Just what I needed, thank you all so much!

Our first foray into the world of care in the home was a pleasant surprise. The team were very efficient and welcoming. Our home is kept clean and as we like it, despite the problems of disability and care. No doubt we will need more help in future and look forward to a continuing happy relationship.

I would also like to mention that I was impressed with the Initial Assessment Process with the Registered Care Manager& Care Supervisor,very quick,efficient,and easy to understand process and understanding my Care needs/ requirements. An good,smooth transition from one Care Company to this Care Company. This not always the case in the past. An satisfied Customer! I'm sure this will continue in the months ahead.

Excellent service! Very caring members of staff, each and every one of them. A huge reassurance to me as a daughter.

We've been using First4Homecare for my mum for over 5 years. Mum has dementia and needs support for daily activities so she can continue to live at home. The carers will do some housework, prepare a meal, make sure mum has some clean clothes, wash mum's hair , give her a bath and generally make life more comfortable. The staff are all lovely and my visits to mum often overlap with theirs so I really know how considerate and kind they are to mum. Would unhesitantly recommend. Thank you.

My dad recently changed to First4homecare after a poor experience with a previous provider and the difference in care is astonishing! All the carers are so kind, caring and professional and dad looks forward to his visits. We know the week before what time the calls will be and the name of the carer which has been really helpful and reassuring for dad, lots of little extra tasks are done if there's time which has made it possible for me to spend more time with dad on my visits. I cannot recommend them highly enough, the communication from the office has been fantastic from the start and the switchover process was flawless. Thank you to all the staff for their amazing work it is really appreciated by us all.

The Team of the core staff get on well with Mum who looks forward to seeing them each day. The ladies are very caring & professional. I would have no hesitation in recommending them.

The team of carers do a great job and are always very accommodating to Mum's needs. The appointments are always attended as scheduled and never missed. It's enabled mum to carry on living in her own home which is important to her and also a comfort to me and my sister knowing she's being well cared for. Our dad (who was also a First4Homecare client) passed away in May 2024 and the carers provided further care, understanding and support to us all at the time when greatly needed. If ever asked I would recommend First4Homecare.

What a fantastic bunch of carers, I needed someone to look after my dad at short notice and rang the Manager, she went out of her way to help us at a really difficult time, not only that they gave us confidence when talking and meeting the staff that we were in good hands and kept me informed of everything was happening. I can't recommend them enough.

My sister and I are extremely grateful to First4Homecare for helping our aunt with various household and personal care tasks, as we live over 80 miles away and couldn't make very regular visits. My aunt was very fond of one of the carers in particular and was grateful to have someone to chat with and assistance with tasks that she was finding increasingly difficult. Sadly my aunt passed away in July, and First4Homecare provided fantastic support on that difficult day.

The care received was second to none, especially from her key worker who went over and beyond to ensure my daughter was comfortable and happy. Always smiling and built a great relationship with my daughter so I knew she was in safe hands and looked forward to her visits. I know she will miss her now that she is getting stronger and more independent.

From the care team to supervising and managing, we receive the full package and appreciate it.

We have been using the services of First4Homecare for around 2 and a half years now and have nothing but praise for them. When I asked my mother her views she said 'I truly think they are brilliant. The carers are all absolutely lovely and I think that the manager equally looks after the carers and the people they care for.' Little extra touches on special occasions are very much appreciated and really make us feel that the service users are genuinely important to them. Knowing that the carers will be visiting with a smile and a chat gives my brothers and I huge reassurance and Mum looks forward to their visits. I can't thank them enough.

The ladies of the Care Provider are kind and caring and friendly and treat my father very well. They are also very professional and help with tidying up and preparing snacks and drinks which is very much appreciated.

Great service from First4Homecare and really helped out at the last minute with care for my mum when she had a number of falls. The care manager and all the care team are really good and my mum has built a great relationship with all of her carers.