First4Homecare Ltd

Give tips on how to do things differently and make them better. Nothing is too much trouble.

Kind regards.

I first got involved with First4Homecare Ltd in 2017 when they started to help with the care of my eldest sister, who suffered from Alzheimer's. They were extremely good at helping with her personal needs, and I could see that my sister valued them. In December 2021, my sister went to live in a care home, where she subsequently died in July 2022. My sister's husband also started to receive care from First4Homecare Ltd during the latter part of 2022, and I have nothing but praise for the way they now look after my brother-in-law. I also appreciate the fact that they keep me well-informed on a need-to-know basis.

As we live a few hours drive away from my sister-in-law, we have been able to feel comfort in knowing that she is being well cared for by the team at First4Homecare. The feedback from friends and other family members have all been positive.

I get excellent care from all the staff, who arrive on time usually, more or less, but I also expect them to arrive on the minute. My one grumble (a minor one) is that the appointments are frequently at the same time as my (and my son's) tea time - as he comes home at 5.30 pm and may be going out at 7.00 pm. I time the meal for 6.30 pm. On the whole though I would not want to shower later in the evening.

The team initially cared for my mum after her discharge from hospital a couple of years ago and her subsequent sudden loss of mobility. They provided a great service helping dad who was too weak to be handling mum; her personal care was provided in a very kind and understanding way while also managing to 'have fun' with them both - neither have lost their sense of humour! With gentle help, mum got more confident and we eventually dispensed with the need for the team to be involved. Then dad got rushed to hospital in October last year (2022) and we didn't hesitate to contact the team again to help out. They really are great and certainly give me peace of mind, knowing that someone is calling in regardless of what duties they perform. I also appreciate the flexibility in terms of changes to requirements as they happen.

I would highly recommend First4Homecare. The staff are excellent competent, professional, friendly, kind and reliable. Without them, Mum would be unable to live on her own at home. They have been able to adapt their approach and level of care as mums' needs have changed. Mum is happy and feels well-supported and cared for. Thank you First4Homecare.

After an illness, we had to change the way my mother-in-law was cared for. First, 4Homecare was quick to put the care in place we needed. Since the start of January, the care plan has been revised three times but she has never been without care. Thanks to the team she is able to stay in her home. As her son has his own health issues to deal with knowing she is being cared for is a weight off his mind, especially now as we have been told about the open pass app. We cannot thank First4Homecare enough for everything they do and the peace of mind they give the family.

My mother has received care visits from First4Homecare twice a day for the last year. The service is well organised and reliable, so there has never been an occasion when a visit has been missed. The carers are kind and patient with her, and very caring. The admin and finance systems are excellent, so I am always able to obtain current information on my mother's wellbeing, and I've had no problems with billing/payments. An excellent service.

First4Homecare have looked after my dad for several years. I cannot rate them highly enough - they are excellent and have made a huge difference to my dad and I have no doubt that he would not be able to continue living in his own home without them. The team of carers do an amazing job and we have total trust in them to look after him. First4Homecare are also very proactive and always keeps us in the loop - looking at options to help him as his Parkinson's progresses and liaising with medical professionals on his behalf as needed as we are not living locally. They are like part of our family and I cannot thank them enough.

This team has been caring for my mother for a number of years from when she first started needing care at home and ongoing at this time now with four visits per day. I have always found them to be totally dependable and trustworthy. The staff worked continuously through the pandemic and maintained a cheerful and efficient service throughout.

I would highly recommend First4Homecare.

Their professionalism is second to none and would always ring me if any issues with mum, I had absolute trust in every single carer that went to my parent's house and cannot thank them all enough for giving her nothing but the best care even though she was unwell and we knew it may not be for long.

When it became apparent that mum needed some daily help preparing a meal and taking her medication we contacted First4Homecare and right from the start they were really helpful in sorting out what mum needed. The girls are lovely and make sure mum has everything she needs and always leave the kitchen clean and tidy. When I recently needed to make a change to the number of visits it was sorted quickly and efficiently. I would definitely recommend them to anyone needing a bit of extra help, either for themselves or a family member.

The care given to my husband by First4Homecare was superb. The carers were kind, considerate and very capable. They treated my husband with great respect and consideration, making his last days as comfortable as possible. We, his family, also felt very supported and helped by them.

The care my mum has received has been great throughout the ups and downs of a very trying year. All of the carers do an amazing job, they go above and beyond! So much so it has allowed my mum to carry on living in her own home. Wonderful support for mum - and huge peace of mind for my sister and I.

I'm really impressed with the care First4Homecare provide for my Mother, they go over and beyond what I'd expected. They offer a service I know I can rely on to ensure my mother has all her daily needs. The carers are always cheerful and accommodating, it's so important when some days they are the only people she sees. A nice touch at Christmas, they gave her some gifts and even a few decorations to brighten up the living room.

From the initial enquiry to the implementation of care, First4Homecare have been wonderful. Nothing is too much trouble, nothing is overlooked and the care for the client (and relatives) is second to none. It is a huge leap of faith to entrust the care of a loved one to people you don’t know, and we don’t regret our decision to use First4Homecare. The carers are wonderful; loving, professional, and diligent, they are practically members of our family now. I can’t recommend them enough.

Fantastic care already and with only a few days in, he’s gone from quiet to his full-of-life, happy, chatty old self. He is not dreading the carers coming in because he can’t wait to see them. The overall care is miles better than previous caregivers. We give 11/10 from us as a family! Can’t thank First4Homecare Ltd enough for the amazing standards they have.

My 4-year-old grandson collapsed on Friday 11 December and I was left distraught. I rang my carer who had left me just 10 minutes before. She then rang the office and another carer took over her client and my carer came and sat with me until we knew the boy was going to be ok.