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First4Homecare Ltd

Kestrel Court, Waterwells Drive, Quedgeley, Gloucester GL2 2AT
First4Homecare Ltd Logo
First4Homecare Ltd logo
The staff are excellent competent, professional, friendly, kind and reliableGayle C(Daughter of Client/Service User)
First4Homecare Ltd, Gloucester
I would highly recommend First4Homecare, they go above and beyond,Claire C(Client / Service User)
First4Homecare Ltd, Gloucester
All the carers are so kind, caring and professional and dad looks forward to his visits.Naomi B(Daughter of Client/Service User)
First4Homecare Ltd, Gloucester

First4Homecare provides a range of services from simple companionship through to full care packages.

The team members at First4Homecare pride themselves on their ability to work with the client, their loved ones and relevant health care professionals to provide a holistic service.

Each client receives a care and support package which is fully tailored and adapted to their changing needs.

First4Homecare are focused on delivering high-quality care. To achieve this, they...  

Care Provided by First4Homecare Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £32.85
  • Weekly Live-in Care Fees: from £1,595
  • 30 Minute Visiting Care Fees: from £26.28

At First4Homecare, we deliver high-quality home care in Gloucester with pricing that is clear, fair and easy to understand. Families should feel confident about both the care provided and the costs involved, from the very first conversation.

The cost of home care in Gloucester depends on individual circumstances. This includes the type of support required, how often care is delivered, and the level of assistance needed. We offer flexible care options, from short support visits through to full live-in care at home. Where care needs are more complex, two carers may be required to ensure safety and continuity, and this will always be explained clearly and agreed in advance.

Live-in care allows people in Gloucester to remain in their own home while receiving consistent, one-to-one support. For many families, it provides a reassuring and practical alternative to residential care. Pricing for live-in care reflects the level of support required and is agreed upfront, giving clarity and peace of mind.

Every service includes a personalised care plan, tailored to individual needs, daily routines, personal preferences and budget. This ensures care is appropriate, respectful and sustainable over time.

We make arranging home care in Gloucester as simple and supportive as possible. Our local team takes time to understand your situation, explain your options clearly, and design a care package that fits your circumstances. Once care begins, care plans are kept under regular review to ensure support continues to meet changing needs.

Trusted home care in Gloucester, delivered with clarity, dignity and confidence.

The price(s) shown are provided by the agency. Contact First4Homecare Ltd for full pricing details and T&Cs.

Contact First4Homecare Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Stacey Cole (Manager)

First4Homecare Ltd Reviews (92)

9.6

First4Homecare Ltd has a Review Score of 9.6 (9.626) out of 10, based on 16 reviews in the last 2 years. Over all time First4Homecare Ltd has 92 reviews.

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Showing 92 reviews matching selected criteria
Review from Glenys E (Wife of Client) published on 14 September 2018 Submitted via Website
Overall Experience
This agency has been helping me for some time now with my husband who has dementia. They are very reliable and flexible.

The carers are professional and efficient and treat my husband with kindness and courtesy. I would have no hesitation in recommending them.

Reply from Fiona Hodder, at First4Homecare Ltd

Thank you for your kind review, our staff very much enjoy caring for your husband.

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Review from Ian S (Son of Client) published on 6 July 2018 Submitted via Website
Overall Experience
The manager and her team are all very caring and hard working.
They always turn up on time and tend to every need my Mum requires, and then some!
They all understand my mum's health issues and monitor her and keep me updated if she has changed which is very reassuring.

I would recommend Heritage Healthcare 100%.

Reply from Fiona Hodder, at First4Homecare Ltd

Thank you for your review, it's our pleasure to look after your mother and we're glad that both you and she are happy with her care.

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Review from Jo T (Daughter of Client) published on 11 June 2018 Submitted via Website
Overall Experience

The manager and every one of the team of carers brought reassurance, safety, humour and practical good sense to a very fraught situation - an unsafe hospital discharge. The manager’s experience informed our decisions every step of the way towards resolution of this challenge. She supported me and my sister and made the greatest contribution to the confidence and reablement of our mother. We learned so much from the team! She manages her colleagues brilliantly, treats them fairly and rewards them properly. This gave us what turned our to be justifiable confidence in her and the care she offers.

Reply from Fiona Hodder, at First4Homecare Ltd

It was our pleasure to care for your Mother and we're so pleased that the overall experience for your Mother and your family was such a positive one

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Review from Jacky S (Daughter of Client) published on 11 June 2018 Submitted via Website
Overall Experience
The manager and her team stepped in at very short notice when my fiercely independent but very frail mum was discharged from hospital with leg ulcers, bed sores, a catheter and other problems. They were astonishing.
Mum really wanted to return to live at home on her own, despite everything, and my sister and I had tried to make it possible. The Heritage Healthcare workers were a dependable tower of strength, and without them, we would not have lasted a day. When Mum was at her most difficult, the carers were able to deal with the problems calmly and kindly. They were always respectful of Mum's wishes - but persuaded her to accept help when most needed.

Their support meant that when we had to make the decision that the situation was not safe enough to continue, we knew that we really had done everything we could. I cannot praise them highly enough.

Reply from Fiona Hodder, at First4Homecare Ltd

Thank you so much for your kind review and it is heartening that we have achieved what we always endeavour to do; provide excellent and compassionate care.

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Review from R B (Client / Service User) published on 8 June 2018 Submitted via Postal Card
Overall Experience

This is the first time I have needed care. It was strange at first but better than a hospital or care home as it is more personal.

Reply from Fiona Hodder, at First4Homecare Ltd

Thank you for your review. We're pleased your experience with us is good.

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Review from Cheryl S (Client / Service User) published on 5 June 2018 Submitted via Postal Card
Overall Experience

Having needed carers for several years due to physical disabilities I have found my current provider extremely efficient and friendly. As well as the personal care they help with shopping and keep my house tidy. Making and changing the bed. Nothing is ever too much trouble. I would highly recommend them.

Reply from Fiona Hodder, at First4Homecare Ltd

We want the experience of this client to be what all our clients can expect and we find it a pleasure to care for CS and thank you for the kind review

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Review from Gillian R (Daughter of Client) published on 20 April 2018 Submitted via Website
Overall Experience

The care that my mother receives is amazing. The staff are always very caring and respectful to her. They are also so supportive towards me and always take the time have a chat and ask how things are going and always go out of their way to help in any way they can. It’s helped me as a carer to my mother so much, I don’t know what I would do without them now.

Reply from Fiona Hodder, at First4Homecare Ltd

Thank you so much for your kind review, it is our pleasure to care for your mother.

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Review from Jane C (Niece of Client) published on 24 November 2017 Submitted via Website
Overall Experience

Last night my elderly aunt who is a client of Heritage Healthcare found herself without heating and electricity. I was very impressed with the service we had from Heritage in sorting this out. The care manager called around and personally sorted this out in circumstances above and beyond the call of duty.

Reply from Fiona Hodder, Care Manager at First4Homecare Ltd

It is very important to us that our clients are safe and we take that responsibility seriously. Thank you for your kind review.

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Review from Ree J (Daughter-in-law of Client) published on 11 September 2017 Submitted via Website
Overall Experience
Heritage Healthcare has been providing personal care support to my Mother in Law, since June 2017 following her discharge from the hospital. She had been fiercely independent prior to this and was reluctant and unsure about having someone to support her.
Heritage has provided a person centred approach from day one, they have been flexible in providing her care and have added and altered times in order to offer a service that suits her daily routine.

Heritage is continuing to ensure she maintains her independence in those elements of care that are important to her but ensure she has the level of care and support she requires. The care staff have been consistent and this has enabled continuity in the care provided and has allowed a positive and supportive relationship between her and her carer develop.

We would recommend this service.

Reply from Fiona Hodder, Care Manager at First4Homecare Ltd

Ree, thank you so much for your kind review, we find it a privilege to care for your mother-in-law.

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Review from Iris C (Client / Service User) published on 13 June 2017 Submitted via Postal Card
Overall Experience

I can say it with just one word - excellent.

Reply from Steve Hodder, Managing Director at First4Homecare Ltd

Thank you very much for your kind review, it was a pleasure to be able to care for you.

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Review from B G (Client / Service User) published on 9 June 2017 Submitted via Postal Card
Overall Experience

Always on time, helpful and courteous.

Reply from Anna McCormick, Digital Marketing Assistant at First4Homecare Ltd

Thank you for your lovely review. We are really pleased to hear you're happy with the service you are receiving.

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Review from Frances B (Daughter of Client) published on 25 May 2017 Submitted via Postal Card
Overall Experience
The response and set up of my 94year old mother's care service was carried out very efficiently.

We are very pleased with the care that she is receiving from professional and friendly staff.

Reply from Anna, Marketing Assistant at First4Homecare Ltd

Thankyou for your lovely review Frances, we're happy you are pleased with the care we are providing.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 April 2026
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for First4Homecare Ltd.

Awards / Recognitions (6)

  • Recipient: Aggregatis Healthcare LtdDate: Friday 30 May 2025
  • Recipient: First4Homecare LtdDate: Wednesday 31 May 2023
  • Recipient: First4Homecare LtdDate: Thursday 31 Mar 2022

Meet the Team (7)

Stacey Cole Job Title: Registered Manager Joined: 2024
Stacey Cole

Stacey has over 13 years of experience in managing domiciliary home care services. She supports the day-to-day running of care and works closely with clients, families and care staff.

Stacey is committed to ensuring care is safe, reliable and delivered with respect. She focuses on helping people remain comfortable and supported in their own homes, while ensuring care standards are followed and concerns are addressed quickly.

Kay Loft Job Title: Care Supervisor Joined: 2018
Kay Loft

Kay Loft has worked as a Care Supervisor at First4Homecare since 2018. She brings more than 15 years of experience in care and supports both clients and care staff to ensure care is delivered safely and to a high standard.

Kay regularly checks care quality, supports carers in their roles and helps ensure care plans are followed correctly. Her role helps families feel reassured that care is closely monitored and that any concerns are identified and addressed promptly.

Charlotte Mann Job Title: Team Leader Joined: 2018
Charlotte Mann

Charlotte is a Team Leader at First4Homecare and has been part of the service since 2018. She brings over 15 years of experience in care, having worked across home care and support roles before moving into leadership.

Charlotte supports care staff and helps ensure care is delivered safely, respectfully and in line with care plans. Her experience and hands-on approach help families feel confident that care is well supervised and consistently supported.

Gus Saggu Job Title: Company Director and Nominated Individual Joined: 2023
Gus Saggu

Gus Saggu is the Director and Nominated Individual at First4Homecare. He is a qualified accountant with over 35 years of business experience. Gus is responsible for making sure the service is safe, well-managed and financially secure. His leadership helps ensure care is reliable, properly overseen and able to continue long term, giving families confidence in the service they choose.

Nicola Pope Job Title: HR and Payroll Manager Joined: 2018
Nicola Pope

Nicola supports First4Homecare as the HR and Payroll Manager and has over 15 years of experience in health and social care, alongside more than 10 years in payroll and accounts. She ensures carers are paid correctly and supported properly. This helps retain experienced carers, supporting continuity and dependable care for clients.

Shelly Stone Job Title: Financial Controller Joined: 2018
Shelly Stone

Shelly brings 30 years of experience in finance, including 10 years within healthcare. She ensures the service is financially stable and well-managed. Her work helps protect the continuity of care, reassuring families that support will not be disrupted.

Faisal Khan Job Title: Head of Marketing Joined: 2023
Faisal Khan

Faisal is the Head of Marketing at First4Homecare. His role is to make sure families clearly understand the care services available and how support can help them or their loved ones. He focuses on providing clear, honest and easy-to-understand information, helping people make informed decisions with confidence. Faisal’s work ensures families feel supported from their first enquiry through to choosing the right care.

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