Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Ace Homecare Services

stars
stars 12 January 2026
The carers looking after mum were very professional and empathetic and really understood and managed mum's needs. The care coordinators took care to allocate carers who were familiar with mum's requirements and really listened to and respected mum's needs.
Review from H S (Son of Client/Service User)
stars
stars 17 December 2025
"We are incredibly grateful for the exceptional care my husband is receiving from Ace Homecare. over the past 2 years. The team stepped in when we were in a difficult situation, and their support has been outstanding. The carers, have been a godsend. They treat my husband with respect, and there
cheerful attitude brightens the day. The daily visits have significantly boosted my husbands morale and independence. The communication from the management has also been excellent. We are always informed of any changes always informed of any schedule changes in advance and they were very helpful in tailoring the care plan to suit evolving needs. Knowing my husband insuch capable hands has given our family immense peace of mind. We would highly recommend their services without reservation." Highly professional and very understanding. Thank you for all ypur support in helping my husband to become more independent and understanding our needs.
Review from vimi A (Wife of Client/Service User)