Ace Homecare Services

Cervantes House, 5-9 Headstone Rd, Harrow, Middlesex, Harrow HA1 1PD
8.0 1 Review
  • Ace Homecare Services, Harrow

Care Provided by Ace Homecare Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £17.80 – £18
  • Weekly Live-in Care Fees: £1300 – £1600

These prices are only a guideline, please contact Ace Homecare Services to find out the exact price for your requirements.

Contact Ace Homecare Services to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Ace Homecare Services to get a personalised quote.

Good to Know

Owner

  • Ace Homecare Services Limited
  • Privately Owned

Person in Charge

  • Hoda Kahin (Manager)
Are you the Owner/Manager of Ace Homecare Services? View your Advertising Options
8.0

Ace Homecare Services has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Ace Homecare Services has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to Ace Homecare Services
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Total of 1, showing 1-1
Review from vimi A (Wife of Client) published on 17 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
"We are incredibly grateful for the exceptional care my husband is receiving from Ace Homecare. over the past 2 years. The team stepped in when we were in a difficult situation, and their support has been outstanding.
The carers, have been a godsend. They treat my husband with respect, and there cheerful
attitude brightens the day. The daily visits have significantly boosted my husbands morale and independence. The communication from the management has also been excellent. We are always informed of any changes always informed of any schedule changes in advance and they were very helpful in tailoring the care plan to suit evolving needs. Knowing my husband insuch capable hands has given our family immense peace of mind. We would highly recommend their services without reservation." Highly professional and very understanding. Thank you for all ypur support in helping my husband to become more independent and understanding our needs.
Reply from Hoda Kahin, Manager at Ace Homecare ServicesThank you so much for your kind and thoughtful review. We are truly grateful for your trust in Ace Homecare over the past two years.

It means a great deal to us to hear that our carers have made such a positive difference to your husband's wellbeing, morale, and independence. Treating people with dignity, respect, and compassion is at the heart of everything we do, and your words reassure us that this is reflected in the care we provide.

We are also pleased to hear that our communication and care planning have met your expectations. Supporting families through changing needs is very important to us, and we are glad we could provide reassurance and peace of mind during what was a challenging time.

Thank you once again for your recommendation and for taking the time to share your experience. We will be sure to pass your lovely feedback on to the whole team.

Warm regards,
Ace Homecare Team
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Ace Homecare Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Ace Homecare Services is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Ace Homecare Services is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Ace Homecare Services

What Type of Services does Ace Homecare Services offer?

Ace Homecare Services offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ace Homecare Services to verify any information. View our terms and conditions. Ace Homecare Services has an Basic Service - more info.