Submit a Review for SD Care Agency (London)
Unit 9, Turnham Green, Terrace Mews, London, W4 1QU
View full details of SD Care Agency (London)Latest Reviews for SD Care Agency (London)
22 January 2026
The management have continually tried to suit me with carers I like. Continuity can be unsettling, naturally. I rely heavily on them but they need to be taught how things are done. They all say they're pleased and "you've taught me so much." I jokingly say "no charge." I'm thinking the experience
would be better for me if the same person came each.
14 April 2025
Very good initial approach, reflecting sensitivity to my particular needs.
Delivery of the service (essentially that of a home help) has been excellent.
I have been able to be flexible with regard to precise timings and this has worked extremely well.
18 September 2024
Fantastic urgent nursing care from SD Care Agency. Needed continuous wound dressing which the NHS could not provide. Somehow by luck, I found this amazing agency on the internet and they have performed beyond my expectations. The amazing and kind manager at SD sourced a fantastic surgical nurse. It
made a huge difference and has speeded my wound healing. I would thoroughly recommend this agency for all your care needs. The manager, I was in touch with, is most kind, very knowledgeable, totally reliable and highly efficient. One in a million. Thoroughly recommend this agency.
22 July 2024
The carer always arrives in good time and is kind and friendly and keeps him company while I am out. They go for long walks together and have a good laugh. She is also very good at ironing!
19 June 2024
The service was exemplary. I was treated with care and sympathetic attention by assistants who were unfailingly respectful and helpful. Excellent treatment throughout.
17 June 2022
The carer is so kind, patient, and excellent at caring for my husband even on his down days. Always punctual. Always contacts the relevant external agencies if something else is wrong. For example, catheter issues.
25 October 2021
They have consistently proven to be an outstanding provider of care and support for my father, and before that, also my mother. Their strength lies in the specialist skills and compassion throughout the team, whether ‘front line’ or ‘back office’. I unreservedly recommend SD Care Agency.
06 August 2021
We are extremely happy with the service SD Care provides for my mother. All her carers are kind, caring and very respectful of both my parent's wishes. We would be very happy to recommend you. Thank you for making our lives easier!
03 August 2021
My husband is an extremely frail and elderly gentleman, and since I have received the support of the SD Care Agency, I cannot thank you enough for sending the most kind, courteous and gentle carers. I can tell that they love him in the way that they treat him. Thank you so much for being there
when we needed you.
28 July 2021
I have, as a sole able relative of my mother, then father, and now sister experienced many different care agencies. Against this backdrop, I can sincerely say that SD Care has provided by far the best care. My sister has the same carer twice/day, six days out of seven. This carer is competent,
compassionate and communicates well with me about all concerns and all matters that affect my sister. She goes well beyond her set duties and has helped me and my sister with my issues arising from her.
26 July 2021
I was asked to leave this out of the blue, I personally didn’t have much to do with the carers when they came to visit my mum, but they are always very pleasant and try to be understanding, as I know my mum can be very difficult at times. My mum has a lot of mental health issues at the moment, and
it is making her very argumentative and aggressive with the carers. My mum does struggle with carers not turning up on time, or around the agreed time as it messes with her routine. She needs to know where she stands.
All I have to go on is what my mum says, and she is constantly complaining, saying the carers can't use the microwave properly as her dinners are always overcooked, etc. She is constantly in tears. Thank you for your help.
19 July 2021
A friend and neighbour, who I have known for over 40 years, dementia has got progressively worse over the past few years, and without the care and service that SD Care is providing, she would have meant her going into a home, something I know she would not have wanted. I cannot thank and praise her
carer enough, who I have got to know over time, who comes twice daily, always on time, like clockwork, to attend to her many needs. Always willing to help beyond and above her duties, an angel in disguise, and a credit to SD Care.
Thank you.
12 July 2021
All the carers are absolutely lovely. They look after my dad brilliantly and they go above and beyond any other care agency that has looked after Dad. Any problems with Dad they contact me straight away and are always there at the end of the phone if I have any questions or queries.
Absolutely
deserve five-star plus.
12 July 2021
As care was chosen by our local authority and was unknown to us, from the time they came to meet Mum when she came home from hospital she was treated with the utmost care and dignity. And I must say I was always kept informed of any problems she, and indeed my father (who was not being cared for)
were experiencing so I could act accordingly. I must also say a huge thank you to Mum's two principal carers who went above and beyond!
Thank you.
09 June 2021
We are pleased with our carers. There is always one of the two who is more knowledgeable and able to provide advice or share their experience. We also appreciate the cheerfulness many of them provide.
19 May 2021
Carers treat me with dignity and respect. Cheerful, kind and friendly, manage medications efficiently. Carers explain what they are doing and always ask permission.
The administrator has been very supportive of me and my wife during this traumatic time.
14 April 2021
My wife finds the carers very good, and they do a very good job. They are reliable in the times they turn up.
13 April 2021
My dad's primary carer has been really great. She has made sure that my dad has been as comfortable as possible. All of his food and medication needs have been taken care of throughout. Also, she contacted all the necessary GP etc, as and when they have been needed. Also, she has phoned me regularly
to make sure I knew what's happening and if there are changes in my dad. She is lovely and I hope she is paid very well for her amazing care.
08 April 2021
My two carers are awesome, always smart and today.
08 April 2021
It is very stressful to be in the position of a wife with Alzheimer's disease. Our usual carers are efficient at their tasks, as I would expect. But, in addition, they perform their duties with an obvious concern and kindness for my wife, and are always careful to inform me of any situation, and are
very easy to deal with and always remind me of any medical or housekeeping needs.
Latest Reviews for SD Care Agency (London)
22 January 2026
The management have continually tried to suit me with carers I like. Continuity can be unsettling, naturally. I rely heavily on them but they need to be taught how things are done. They all say they're pleased and "you've taught me so much." I jokingly say "no charge." I'm thinking the experience
would be better for me if the same person came each.
14 April 2025
Very good initial approach, reflecting sensitivity to my particular needs.
Delivery of the service (essentially that of a home help) has been excellent.
I have been able to be flexible with regard to precise timings and this has worked extremely well.
18 September 2024
Fantastic urgent nursing care from SD Care Agency. Needed continuous wound dressing which the NHS could not provide. Somehow by luck, I found this amazing agency on the internet and they have performed beyond my expectations. The amazing and kind manager at SD sourced a fantastic surgical nurse. It
made a huge difference and has speeded my wound healing. I would thoroughly recommend this agency for all your care needs. The manager, I was in touch with, is most kind, very knowledgeable, totally reliable and highly efficient. One in a million. Thoroughly recommend this agency.
22 July 2024
The carer always arrives in good time and is kind and friendly and keeps him company while I am out. They go for long walks together and have a good laugh. She is also very good at ironing!
19 June 2024
The service was exemplary. I was treated with care and sympathetic attention by assistants who were unfailingly respectful and helpful. Excellent treatment throughout.
17 June 2022
The carer is so kind, patient, and excellent at caring for my husband even on his down days. Always punctual. Always contacts the relevant external agencies if something else is wrong. For example, catheter issues.
25 October 2021
They have consistently proven to be an outstanding provider of care and support for my father, and before that, also my mother. Their strength lies in the specialist skills and compassion throughout the team, whether ‘front line’ or ‘back office’. I unreservedly recommend SD Care Agency.
06 August 2021
We are extremely happy with the service SD Care provides for my mother. All her carers are kind, caring and very respectful of both my parent's wishes. We would be very happy to recommend you. Thank you for making our lives easier!
03 August 2021
My husband is an extremely frail and elderly gentleman, and since I have received the support of the SD Care Agency, I cannot thank you enough for sending the most kind, courteous and gentle carers. I can tell that they love him in the way that they treat him. Thank you so much for being there
when we needed you.
28 July 2021
I have, as a sole able relative of my mother, then father, and now sister experienced many different care agencies. Against this backdrop, I can sincerely say that SD Care has provided by far the best care. My sister has the same carer twice/day, six days out of seven. This carer is competent,
compassionate and communicates well with me about all concerns and all matters that affect my sister. She goes well beyond her set duties and has helped me and my sister with my issues arising from her.
26 July 2021
I was asked to leave this out of the blue, I personally didn’t have much to do with the carers when they came to visit my mum, but they are always very pleasant and try to be understanding, as I know my mum can be very difficult at times. My mum has a lot of mental health issues at the moment, and
it is making her very argumentative and aggressive with the carers. My mum does struggle with carers not turning up on time, or around the agreed time as it messes with her routine. She needs to know where she stands.
All I have to go on is what my mum says, and she is constantly complaining, saying the carers can't use the microwave properly as her dinners are always overcooked, etc. She is constantly in tears. Thank you for your help.
19 July 2021
A friend and neighbour, who I have known for over 40 years, dementia has got progressively worse over the past few years, and without the care and service that SD Care is providing, she would have meant her going into a home, something I know she would not have wanted. I cannot thank and praise her
carer enough, who I have got to know over time, who comes twice daily, always on time, like clockwork, to attend to her many needs. Always willing to help beyond and above her duties, an angel in disguise, and a credit to SD Care.
Thank you.
12 July 2021
All the carers are absolutely lovely. They look after my dad brilliantly and they go above and beyond any other care agency that has looked after Dad. Any problems with Dad they contact me straight away and are always there at the end of the phone if I have any questions or queries.
Absolutely
deserve five-star plus.
12 July 2021
As care was chosen by our local authority and was unknown to us, from the time they came to meet Mum when she came home from hospital she was treated with the utmost care and dignity. And I must say I was always kept informed of any problems she, and indeed my father (who was not being cared for)
were experiencing so I could act accordingly. I must also say a huge thank you to Mum's two principal carers who went above and beyond!
Thank you.
09 June 2021
We are pleased with our carers. There is always one of the two who is more knowledgeable and able to provide advice or share their experience. We also appreciate the cheerfulness many of them provide.
19 May 2021
Carers treat me with dignity and respect. Cheerful, kind and friendly, manage medications efficiently. Carers explain what they are doing and always ask permission.
The administrator has been very supportive of me and my wife during this traumatic time.
14 April 2021
My wife finds the carers very good, and they do a very good job. They are reliable in the times they turn up.
13 April 2021
My dad's primary carer has been really great. She has made sure that my dad has been as comfortable as possible. All of his food and medication needs have been taken care of throughout. Also, she contacted all the necessary GP etc, as and when they have been needed. Also, she has phoned me regularly
to make sure I knew what's happening and if there are changes in my dad. She is lovely and I hope she is paid very well for her amazing care.
08 April 2021
My two carers are awesome, always smart and today.
08 April 2021
It is very stressful to be in the position of a wife with Alzheimer's disease. Our usual carers are efficient at their tasks, as I would expect. But, in addition, they perform their duties with an obvious concern and kindness for my wife, and are always careful to inform me of any situation, and are
very easy to deal with and always remind me of any medical or housekeeping needs.