SD Care Agency (London)

My blind friend also receives them after I told her how good they were and says that she wouldn't want to be without them. They are very efficient, regular, and çan turn their hand to anything. They never let her down. They know her routine and all her requirements. It is nothing other than a good experience. She, also, thoroughly recommends SD CARE Agency.

The management have continually tried to suit me with carers I like. Continuity can be unsettling, naturally. I rely heavily on them but they need to be taught how things are done. They all say they're pleased and "you've taught me so much." I jokingly say "no charge." I'm thinking the experience would be better for me if the same person came each.

I have been able to be flexible with regard to precise timings and this has worked extremely well.

Fantastic urgent nursing care from SD Care Agency. Needed continuous wound dressing which the NHS could not provide. Somehow by luck, I found this amazing agency on the internet and they have performed beyond my expectations. The amazing and kind manager at SD sourced a fantastic surgical nurse. It made a huge difference and has speeded my wound healing. I would thoroughly recommend this agency for all your care needs. The manager, I was in touch with, is most kind, very knowledgeable, totally reliable and highly efficient. One in a million. Thoroughly recommend this agency.

The carer always arrives in good time and is kind and friendly and keeps him company while I am out. They go for long walks together and have a good laugh. She is also very good at ironing!

The service was exemplary. I was treated with care and sympathetic attention by assistants who were unfailingly respectful and helpful. Excellent treatment throughout.

The carer is so kind, patient, and excellent at caring for my husband even on his down days. Always punctual. Always contacts the relevant external agencies if something else is wrong. For example, catheter issues.

They have consistently proven to be an outstanding provider of care and support for my father, and before that, also my mother. Their strength lies in the specialist skills and compassion throughout the team, whether ‘front line’ or ‘back office’. I unreservedly recommend SD Care Agency.

We are extremely happy with the service SD Care provides for my mother. All her carers are kind, caring and very respectful of both my parent's wishes. We would be very happy to recommend you. Thank you for making our lives easier!

I have, as a sole able relative of my mother, then father, and now sister experienced many different care agencies. Against this backdrop, I can sincerely say that SD Care has provided by far the best care. My sister has the same carer twice/day, six days out of seven. This carer is competent, compassionate and communicates well with me about all concerns and all matters that affect my sister. She goes well beyond her set duties and has helped me and my sister with my issues arising from her.

All I have to go on is what my mum says, and she is constantly complaining, saying the carers can't use the microwave properly as her dinners are always overcooked, etc. She is constantly in tears. Thank you for your help.

Thank you.

Absolutely deserve five-star plus.

Thank you.

We are pleased with our carers. There is always one of the two who is more knowledgeable and able to provide advice or share their experience. We also appreciate the cheerfulness many of them provide.

The administrator has been very supportive of me and my wife during this traumatic time.

My wife finds the carers very good, and they do a very good job. They are reliable in the times they turn up.

My dad's primary carer has been really great. She has made sure that my dad has been as comfortable as possible. All of his food and medication needs have been taken care of throughout. Also, she contacted all the necessary GP etc, as and when they have been needed. Also, she has phoned me regularly to make sure I knew what's happening and if there are changes in my dad. She is lovely and I hope she is paid very well for her amazing care.

My two carers are awesome, always smart and today.

It is very stressful to be in the position of a wife with Alzheimer's disease. Our usual carers are efficient at their tasks, as I would expect. But, in addition, they perform their duties with an obvious concern and kindness for my wife, and are always careful to inform me of any situation, and are very easy to deal with and always remind me of any medical or housekeeping needs.