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SD Care Agency Locations (2)
SD Care Agency (London)
9.0
27 reviews
598-608 Chiswick High Road, London W4 5RT
"Very good initial approach, reflecting sensitivity to my particular needs. Delivery of the service (essentially that of a home help) has…" Read all 27 reviews
SD Care Agency (London) is built on the belief that true healing involves more than just physical care—it encompasses emotional and spiritual well-being as well. The agency offers a range of flexible care services, including occasional visits, long-day… Read more about SD Care Agency (London)
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £24 / hour
SD Care Agency
54 Chertsey Street, Guildford GU1 4HD
- Care Provided
- Dementia
Other Home Care Groups you may be interested in:
SD Care Agency Reviews (27)
Reviews posted for members of SD Care Agency
Review of
SD Care Agency (London)
from D H (Client) published on 14 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good initial approach, reflecting sensitivity to my particular needs.
Delivery of the service (essentially that of a home help) has been excellent.
I have been able to be flexible with regard to precise timings and this has worked extremely well.
Delivery of the service (essentially that of a home help) has been excellent.
I have been able to be flexible with regard to precise timings and this has worked extremely well.
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Review of
SD Care Agency (London)
from Asker M (Client) published on 18 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Fantastic urgent nursing care from SD Care Agency. Needed continuous wound dressing which the NHS could not provide. Somehow by luck, I found this amazing agency on the internet and they have performed beyond my expectations. The amazing and kind manager at SD sourced a fantastic surgical nurse. It
made a huge difference and has speeded my wound healing. I would thoroughly recommend this agency for all your care needs. The manager, I was in touch with, is most kind, very knowledgeable, totally reliable and highly efficient. One in a million. Thoroughly recommend this agency.
Reply from Olive Paul, Registered Manager at SD Care Agency (London)
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Review of
SD Care Agency (London)
from Sarah C (Wife of Client) published on 22 July 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carer always arrives in good time and is kind and friendly and keeps him company while I am out. They go for long walks together and have a good laugh. She is also very good at ironing!
Reply from Amalia Niga, Domiciliary Care Administrator at SD Care Agency (London)
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Review of
SD Care Agency (London)
from B D (Client) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The service was exemplary. I was treated with care and sympathetic attention by assistants who were unfailingly respectful and helpful. Excellent treatment throughout.
Reply from Olive Paul, Registered Manager at SD Care Agency (London)
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Review of
SD Care Agency (London)
from Helen W (Wife of Client) published on 17 June 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carer is so kind, patient, and excellent at caring for my husband even on his down days. Always punctual. Always contacts the relevant external agencies if something else is wrong. For example, catheter issues.
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Review of
SD Care Agency (London)
from Richard T (Son of Client) published on 25 October 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
They have consistently proven to be an outstanding provider of care and support for my father, and before that, also my mother. Their strength lies in the specialist skills and compassion throughout the team, whether ‘front line’ or ‘back office’. I unreservedly recommend SD Care Agency.
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Review of
SD Care Agency (London)
from Hilary S (Daughter of Client) published on 6 August 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are extremely happy with the service SD Care provides for my mother. All her carers are kind, caring and very respectful of both my parent's wishes. We would be very happy to recommend you. Thank you for making our lives easier!
Reply from Olive Paul, Registered Manager at SD Care Agency (London)
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Review of
SD Care Agency (London)
from Julia W (Wife of Client) published on 3 August 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband is an extremely frail and elderly gentleman, and since I have received the support of the SD Care Agency, I cannot thank you enough for sending the most kind, courteous and gentle carers. I can tell that they love him in the way that they treat him. Thank you so much for being there when
we needed you.
Reply from Olive Paul, Registered Manager at SD Care Agency (London)
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Review of
SD Care Agency (London)
from June F (Sister of Client) published on 28 July 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have, as a sole able relative of my mother, then father, and now sister experienced many different care agencies. Against this backdrop, I can sincerely say that SD Care has provided by far the best care. My sister has the same carer twice/day, six days out of seven. This carer is competent, compassionate
and communicates well with me about all concerns and all matters that affect my sister. She goes well beyond her set duties and has helped me and my sister with my issues arising from her.
Reply from Olive Paul, Registered Manager at SD Care Agency (London)
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Review of
SD Care Agency (London)
from Linda W (Daughter of Client) published on 26 July 2021 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
I was asked to leave this out of the blue, I personally didn’t have much to do with the carers when they came to visit my mum, but they are always very pleasant and try to be understanding, as I know my mum can be very difficult at times. My mum has a lot of mental health issues at the moment, and it
is making her very argumentative and aggressive with the carers. My mum does struggle with carers not turning up on time, or around the agreed time as it messes with her routine. She needs to know where she stands.
All I have to go on is what my mum says, and she is constantly complaining, saying the carers can't use the microwave properly as her dinners are always overcooked, etc. She is constantly in tears. Thank you for your help.
All I have to go on is what my mum says, and she is constantly complaining, saying the carers can't use the microwave properly as her dinners are always overcooked, etc. She is constantly in tears. Thank you for your help.
Reply from Olive Paul, Registered Manager at SD Care Agency (London)
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Review of
SD Care Agency (London)
from Paul G (Friend of Client) published on 19 July 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A friend and neighbour, who I have known for over 40 years, dementia has got progressively worse over the past few years, and without the care and service that SD Care is providing, she would have meant her going into a home, something I know she would not have wanted. I cannot thank and praise her
carer enough, who I have got to know over time, who comes twice daily, always on time, like clockwork, to attend to her many needs. Always willing to help beyond and above her duties, an angel in disguise, and a credit to SD Care.
Thank you.
Thank you.
Reply from Olive Paul, Registered Manager at SD Care Agency (London)
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Review of
SD Care Agency (London)
from Katie W (Daughter of Client) published on 12 July 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the carers are absolutely lovely. They look after my dad brilliantly and they go above and beyond any other care agency that has looked after Dad. Any problems with Dad they contact me straight away and are always there at the end of the phone if I have any questions or queries.
Absolutely deserve
Absolutely deserve
five-star plus.
Reply from Olive Paul, Registered Manager at SD Care Agency (London)
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Review of
SD Care Agency (London)
from Jeremy H (Son of Client) published on 12 July 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As care was chosen by our local authority and was unknown to us, from the time they came to meet Mum when she came home from hospital she was treated with the utmost care and dignity. And I must say I was always kept informed of any problems she, and indeed my father (who was not being cared for) were
experiencing so I could act accordingly. I must also say a huge thank you to Mum's two principal carers who went above and beyond!
Thank you.
Thank you.
Reply from Olive Paul, Registered Manager at SD Care Agency (London)
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Review of
SD Care Agency (London)
from Catherine C (Wife of Client) published on 9 June 2021 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We are pleased with our carers. There is always one of the two who is more knowledgeable and able to provide advice or share their experience. We also appreciate the cheerfulness many of them provide.
Reply from Olive Paul, Registered Manager at SD Care Agency (London)
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Review of
SD Care Agency (London)
from S F (Client) published on 19 May 2021 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Carers treat me with dignity and respect. Cheerful, kind and friendly, manage medications efficiently. Carers explain what they are doing and always ask permission.
The administrator has been very supportive of me and my wife during this traumatic time.
The administrator has been very supportive of me and my wife during this traumatic time.
Reply from Olive Paul, Registered Manager at SD Care Agency (London)
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Review of
SD Care Agency (London)
from Neil H (Husband of Client) published on 14 April 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My wife finds the carers very good, and they do a very good job. They are reliable in the times they turn up.
Reply from Olive Paul, Registered Manager at SD Care Agency (London)
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Review of
SD Care Agency (London)
from O O (Son of Client) published on 13 April 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad's primary carer has been really great. She has made sure that my dad has been as comfortable as possible. All of his food and medication needs have been taken care of throughout. Also, she contacted all the necessary GP etc, as and when they have been needed. Also, she has phoned me regularly
to make sure I knew what's happening and if there are changes in my dad. She is lovely and I hope she is paid very well for her amazing care.
Reply from Olive Paul, Registered Manager at SD Care Agency (London)
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Review of
SD Care Agency (London)
from Linda B (Client) published on 8 April 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My two carers are awesome, always smart and today.
Reply from Olive Paul, Registered Manager at SD Care Agency (London)
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Review of
SD Care Agency (London)
from W S (Husband of Client) published on 8 April 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
It is very stressful to be in the position of a wife with Alzheimer's disease. Our usual carers are efficient at their tasks, as I would expect. But, in addition, they perform their duties with an obvious concern and kindness for my wife, and are always careful to inform me of any situation, and are
very easy to deal with and always remind me of any medical or housekeeping needs.
Reply from Olive Paul, Registered Manager at SD Care Agency (London)
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Review of
SD Care Agency (London)
from Kate G (Sister of Client) published on 24 March 2021 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
SD Care Agency has been supporting my sister since 2016. They are reliable, flexible but most of all, they are compassionate and have provided amazing support for what has been a very difficult four years.
Reply from Olive Paul, Registered Manager at SD Care Agency (London)
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Frequently Asked Questions about SD Care Agency
Costs for home care providers owned by SD Care Agency
Average costs for home care provided by SD Care Agency by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by SD Care Agency, based on 1 out of their 2 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £24 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does SD Care Agency own?
SD Care Agency own 2 Agencies.
Which SD Care Agency Agencies have the highest review score?
SD Care Agency (London) & SD Care Agency has the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SD Care Agency to verify any information. View our terms and conditions. SD Care Agency has a Basic Service – more info.