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Enterprise House, Maxted Road, Hemel Hempstead, HP2 7BT
View Full Details of At Home CareLatest Reviews for At Home Care
18 June 2025
At Home Care are a nice and hard-working, they always make sure I'm ok by calling and visiting me. I would not be here today without their help, so thank you.
11 June 2025
I would like to say how brilliant home care have been . They look after my dad so well , 3 times a day they can't do enough for him , they are kind caring and supportive to all my dads needs , they keep him company and do anything that's asked of them from his personal needs to house hold chores and meals . They have become part of the family and we always chat but they are always very professional at the same time , I couldn't recommend them enough. They put me and my bothers minds at rest knowing dad is well cared for when we cannot be with him . My dad is very happy with his care and all they do for him .
10 June 2025
Excellent staff who respects my mum's dignity,very reliable with good communication skills.The staff is very professional and excellent management.They looked after my mum at home for 6 months before she went into the Care home . All the carers were supportive and friendly. Would highly recommend
30 May 2025
I've been so thankful to have the help and support from the team I think It's helped me alot having the right support. I feel like I would be lost without the help and thankful to every effort made with the complex needs I undergo
13 May 2025
Having had some poor previous experiences with care agencies, I was relieved and impressed by the lady and her team who helped my father in his last weeks of life. They were polite and warm, came with a freshness into the house without being intrusive, they were responsive and willing to help in the best way for my father and the rest of the household. Thanks for being prepared to fit around the live-in carer as well, without being offended by her instructions or defensive about your role.
08 May 2025
Reliable, lovely people who give me a break from my caring duties. They look after my husband so well; always ensuring he is happy and not worried about my not being at home. Gives me a chance to have lunch with friends, catch up on appointments, such as dentists, doctors and hairdressers knowing that he is well cared for, safe and happy. Thank you.
25 April 2025
Excellent service by the team, The carers were not only skilled and knowledgeable but also incredibly friendly and approachable.Communication was excellent; the carers kept me informed about any changes in my grandmas condition and were always available to answer any questions I had. Overall we are satisfied with the services provided the team
22 April 2025
Since Homecare took over the care of my mother some years ago we have received nothing but an excellent service. The delivery of the service has been very professional and friendly, and the administration has been equally good - both a welcome relief after the previous care provider! They have been very helpful when we have opted to change to level of service from time to time. Nothing seems to be too much to ask for. Periodic reviews are carried out by senior staff, who welcome my involvement in such discussions with my mother, who is hard of hearing.
07 April 2025
Mum was happy & comfortable with nearly all the carers some of whom went above and beyond. Management were always on hand to take a call or use our social media group chat to help & reassure, nothing was too much trouble & assisted with any difficulties as they arose.
02 April 2025
I found At Home Care to be very helpful and caring for my mum. All the carers were very polite and made sure she was well looked after. I can highly recommend At Home Care.
19 March 2025
The Home Care Team were attentive and sympathetic to the needs of my relative and quick to respond to issues arising and keeping me informed. All staff were kind, courteous, considerate, friendly and efficient. Would recommend.
11 March 2025
I find all carers very helpful and will go the extra mile if asked. Management is also very helpful.
11 March 2025
Overall our experience has been good and it is now over 20 months since my wife needed carers following her stroke. We have never been let down and when they (At Home) have had an emergency they have always addressed the problem, usually by getting office based staff to step in. My only observation is that requested phone calls have not always have been done. Also changing the timing schedule has not always been advised.
07 March 2025
Careers are very good and always very helpful. I'm happy to recommend At Home care, the carers treatment very well, they assist me with my personal care needs, make me meals and drinks through the day. The carers are wonderful people very kind companionate and very helpful
07 March 2025
At Home Care is truly exceptional. The patient receives prompt, compassionate care from a team that's both professional and attentive. Their swift, friendly support has eased all our concerns. Highly recommended!
07 March 2025
The carers are always professional, compassionate and sensitive to mum's needs. There is good communication with the office and messages are always responded to promptly. The team are always helpful and happy to accommodate changes to care visits where possible. As the main carer for my mum, I feel very supported by At Home Care.
03 March 2025
All carers have been kind and helpful.
19 February 2025
Our experience with At Home Care was very good. The staff and carers were all lovely and would highly recommend it.
13 February 2025
At Home Care is without a doubt the finest care provider we have had experiences with. From the first interaction when the assessment of needs was made, it was clear that there was genuine empathy and a sincere intention to provide the best level of care possible. Every single carer to date has not only arrived in a timely fashion and performed all of their duties consistently well, but has stayed for the entire duration of their call out, been friendly, kind and empathetic, going out of their way to provide the help requested or required. On a couple of occasions where a medical intervention was required, the carers responded professionally and immediately, notified me directly and kept me updated. They have significantly reduced my concerns with regard to my mother's ability to live independently whilst still receiving the support she needs. I honestly can't praise them enough and urge anyone who is unhappy with the care service they are receiving to contact At Home Care.
13 February 2025
The care I have received has been amazing and one particular carer has really good to me. She is thoughtful and kind to me, nothing is ever too much.
Latest Reviews for At Home Care
18 June 2025
At Home Care are a nice and hard-working, they always make sure I'm ok by calling and visiting me. I would not be here today without their help, so thank you.
11 June 2025
I would like to say how brilliant home care have been . They look after my dad so well , 3 times a day they can't do enough for him , they are kind caring and supportive to all my dads needs , they keep him company and do anything that's asked of them from his personal needs to house hold chores and meals . They have become part of the family and we always chat but they are always very professional at the same time , I couldn't recommend them enough. They put me and my bothers minds at rest knowing dad is well cared for when we cannot be with him . My dad is very happy with his care and all they do for him .
10 June 2025
Excellent staff who respects my mum's dignity,very reliable with good communication skills.The staff is very professional and excellent management.They looked after my mum at home for 6 months before she went into the Care home . All the carers were supportive and friendly. Would highly recommend
30 May 2025
I've been so thankful to have the help and support from the team I think It's helped me alot having the right support. I feel like I would be lost without the help and thankful to every effort made with the complex needs I undergo
13 May 2025
Having had some poor previous experiences with care agencies, I was relieved and impressed by the lady and her team who helped my father in his last weeks of life. They were polite and warm, came with a freshness into the house without being intrusive, they were responsive and willing to help in the best way for my father and the rest of the household. Thanks for being prepared to fit around the live-in carer as well, without being offended by her instructions or defensive about your role.
08 May 2025
Reliable, lovely people who give me a break from my caring duties. They look after my husband so well; always ensuring he is happy and not worried about my not being at home. Gives me a chance to have lunch with friends, catch up on appointments, such as dentists, doctors and hairdressers knowing that he is well cared for, safe and happy. Thank you.
25 April 2025
Excellent service by the team, The carers were not only skilled and knowledgeable but also incredibly friendly and approachable.Communication was excellent; the carers kept me informed about any changes in my grandmas condition and were always available to answer any questions I had. Overall we are satisfied with the services provided the team
22 April 2025
Since Homecare took over the care of my mother some years ago we have received nothing but an excellent service. The delivery of the service has been very professional and friendly, and the administration has been equally good - both a welcome relief after the previous care provider! They have been very helpful when we have opted to change to level of service from time to time. Nothing seems to be too much to ask for. Periodic reviews are carried out by senior staff, who welcome my involvement in such discussions with my mother, who is hard of hearing.
07 April 2025
Mum was happy & comfortable with nearly all the carers some of whom went above and beyond. Management were always on hand to take a call or use our social media group chat to help & reassure, nothing was too much trouble & assisted with any difficulties as they arose.
02 April 2025
I found At Home Care to be very helpful and caring for my mum. All the carers were very polite and made sure she was well looked after. I can highly recommend At Home Care.
19 March 2025
The Home Care Team were attentive and sympathetic to the needs of my relative and quick to respond to issues arising and keeping me informed. All staff were kind, courteous, considerate, friendly and efficient. Would recommend.
11 March 2025
I find all carers very helpful and will go the extra mile if asked. Management is also very helpful.
11 March 2025
Overall our experience has been good and it is now over 20 months since my wife needed carers following her stroke. We have never been let down and when they (At Home) have had an emergency they have always addressed the problem, usually by getting office based staff to step in. My only observation is that requested phone calls have not always have been done. Also changing the timing schedule has not always been advised.
07 March 2025
Careers are very good and always very helpful. I'm happy to recommend At Home care, the carers treatment very well, they assist me with my personal care needs, make me meals and drinks through the day. The carers are wonderful people very kind companionate and very helpful
07 March 2025
At Home Care is truly exceptional. The patient receives prompt, compassionate care from a team that's both professional and attentive. Their swift, friendly support has eased all our concerns. Highly recommended!
07 March 2025
The carers are always professional, compassionate and sensitive to mum's needs. There is good communication with the office and messages are always responded to promptly. The team are always helpful and happy to accommodate changes to care visits where possible. As the main carer for my mum, I feel very supported by At Home Care.
03 March 2025
All carers have been kind and helpful.
19 February 2025
Our experience with At Home Care was very good. The staff and carers were all lovely and would highly recommend it.
13 February 2025
At Home Care is without a doubt the finest care provider we have had experiences with. From the first interaction when the assessment of needs was made, it was clear that there was genuine empathy and a sincere intention to provide the best level of care possible. Every single carer to date has not only arrived in a timely fashion and performed all of their duties consistently well, but has stayed for the entire duration of their call out, been friendly, kind and empathetic, going out of their way to provide the help requested or required. On a couple of occasions where a medical intervention was required, the carers responded professionally and immediately, notified me directly and kept me updated. They have significantly reduced my concerns with regard to my mother's ability to live independently whilst still receiving the support she needs. I honestly can't praise them enough and urge anyone who is unhappy with the care service they are receiving to contact At Home Care.
13 February 2025
The care I have received has been amazing and one particular carer has really good to me. She is thoughtful and kind to me, nothing is ever too much.