You were able to build a relationship with her so she felt safe in your company
S D (Daughter of Client)
At Home Care is without a doubt the finest care provider we have had experiences with
R S (Son of Client)
As the main carer for my mum, I feel very supported by At Home Care.
Elaine R (Daughter of Client)
Full price list can be requested over the phone or via email.
These prices are only a guideline, please contact At Home Care to find out the exact price for your requirements.
At Home Care has a Review Score of 9.9 (9.869) out of 10, based on 33 reviews in the last 2 years.
Over all time At Home Care has 69 reviews.
5.0 out of 5
Thank you for your kind feedback. We're so pleased your mum enjoyed her visits and felt supported by our carers and office team. We understand the concerns around continuity and will keep working to improve this. Wishing your mum all the very best as she enjoys life with her son.
5.0 out of 5
Thank you for your kind words. We're so pleased to hear your mother feels well cared for and that our team's support has made a positive difference for you both. We'll be sure to share your feedback with the carers, who will be delighted to know their efforts are appreciated.
5.0 out of 5
Thank you so much for your kind words. We're truly grateful for your feedback and so pleased to hear that you feel supported by our team. It means a great deal to us to know that our care is making a positive difference in your life. We're always here for you-thank you for being part of the At Home Care family.
5.0 out of 5
Thank you so much for your kind words. It truly means a lot to our team to hear that your dad is happy and well looked after. We always aim to provide care that not only meets personal and practical needs, but also brings comfort, companionship and peace of mind to families. Knowing we've been able to do that for your dad and your family is the greatest reward. We're proud to be part of his daily life and grateful for the trust you've placed in us. Thank you again for your heartfelt review.
5.0 out of 5
5.0 out of 5
Thank you so much for your kind words. We're truly grateful to hear that our support has made a positive difference for you. It's our priority to ensure you feel supported and understood, especially when managing complex needs. We'll continue to be here every step of the way
5.0 out of 5
Thank you so much for your kind and thoughtful message. We're heartened to know that our team was able to bring comfort and support during such a difficult time. It means a great deal to hear that our carers delivered care with warmth, respect, and adaptability, especially in your father's final weeks. Your words mean a great deal to us, and we're honoured to have been part of your father's care during such an important time.
5.0 out of 5
We're truly delighted to hear that our team provides you with the reassurance and support you need to enjoy some well-deserved time for yourself, knowing your husband is happy, safe, and well cared for. It's a privilege to support you both, and your feedback means the world to our team. Thank you for taking the time to share your experience
5.0 out of 5
Thank you so much for your kind words and thoughtful feedback. We're really pleased to hear that you felt supported and well-informed throughout, and that our carers made a positive impression with their professionalism and warmth. It means a lot to us to know that your grandma was in good hands and that you felt confident in the care provided. If there's ever anything more we can do, please don't hesitate to reach out. Thank you again for trusting us.
5.0 out of 5
Thank you so much for your kind feedback. We're truly pleased to hear that you've experienced a consistently high standard of care and support since we began caring for your mother. It's wonderful to know that both our care team and office staff have made a positive difference, especially in contrast to your previous experience. We're always happy to adapt to your needs, and we value your involvement during reviews-especially as it helps us tailor our support more effectively. Thank you again for your trust in us.
5.0 out of 5
Thank you so much for your kind words. It means a lot to hear that your mum felt happy and comfortable with our carers, and we're especially grateful for your recognition of those who went above and beyond. Our team is always here to provide support and reassurance, and we're glad we could be there for you when needed. Wishing you and your family all the best.
5.0 out of 5
Thank you so much for your kind words! We're delighted to hear that you had a positive experience and that our carers provided the care and support your mum needed. Your recommendation means a lot to us, and we truly appreciate your trust. If there's anything else we can do for you, please don't hesitate to reach out.
5.0 out of 5
Thank you for your kind words and for taking the time to share your experience. We are so pleased to hear that our team provided attentive and compassionate care while keeping you informed. Ensuring the well-being of those we support is always our top priority, and it's wonderful to know that our staff made a positive difference. Your recommendation means a lot to us! If there's anything else we can do for you, please don't hesitate to reach out.
5.0 out of 5
Thank you for your lovely feedback! We're delighted to hear our carers and management have been so helpful.
4.0 out of 5
Thank you for your feedback. We're glad to hear you've had a positive experience over the past 20 months and that our team has been reliable in emergencies. We appreciate your observations and will work on improving communication regarding calls and schedule changes.
5.0 out of 5
Thank you so much for sharing your experience! We're delighted to hear that our carers have been able to support you in such a positive and compassionate way. Providing excellent personal care and being a kind companion is at the heart of what we do, and it's wonderful to know that our team is making a difference for you. Your recommendation means a lot to us, and if there's anything else we can do to help, please don't hesitate to let us know.
5.0 out of 5
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team at At Home Care. Our goal is always to provide compassionate, professional support, and we're glad to have been able to ease your concerns. Your recommendation means the world to us! If there's anything else we can do to support you, please don't hesitate to reach out.
5.0 out of 5
Thank you so much for your kind words. We're so glad to hear that our carers have been able to provide your mum with the professional, compassionate care she deserves. It's also great to know that you feel supported as the main carer - communication is key, and we strive to make the process as smooth as possible for everyone involved. If there's anything else we can do to support you or your mum, please don't hesitate to reach out. We truly appreciate your feedback!
5.0 out of 5
Thank you for your lovely feedback! We're so pleased to hear that you had a positive experience with our care services.
5.0 out of 5
Thank you for your kind words! We're delighted to hear that you had a great experience with At Home Care.
The Review Score of 9.9 (9.869) out of 10 for At Home Care is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for At Home Care is based on 33 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
I have been with At Home Care for nearly six years, starting as a Care & Support Worker and progressing to my current role as Operations Manager.
Along the way, I advanced through roles as a Field Care Supervisor, Deputy Care Manager, and Registered Care Manager. The career opportunities and support at At Home Care have been incredible, allowing me to grow both professionally and personally.
I am deeply passionate about providing more than just care, it’s about making a real difference in the lives of our clients.
My goal is to create a family-like atmosphere where every individual feels valued, respected, and supported.
Seeing the positive impact we make every day motivates me to ensure that the highest standards of care are consistently delivered.
Ash has been immersed in the care sector since 2012, building and leading three successful domiciliary care agencies across Hertfordshire. With over a decade of hands-on experience, he has developed a deep understanding of what high-quality, person-centred care truly means. His journey into care was born from a genuine compassion for others and a strong desire to make a positive difference in people’s lives.
Ash believes that carers are the heart of any great care service. He is deeply committed to empowering and supporting his teams to ensure they can deliver care with compassion, consistency, and professionalism. Under his leadership, fairness, respect, and dignity are not just principles – they are daily practices.
His passion is fuelled by the stories he hears from those receiving care. “One person caring about another represents life’s greatest value,” he says. “Nothing moves me more than hearing how we’ve helped improve someone’s quality of life, given them back their confidence, or simply enabled them to stay in the home they love, surrounded by familiarity and comfort.”
Ash’s commitment goes beyond business – it’s a personal mission to raise standards in the care sector and to create services where both clients and carers feel valued, respected, and heard.
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