You were able to build a relationship with her so she felt safe in your companyS D(Daughter of Client/Service User)
At Home Care is without a doubt the finest care provider we have had experiences withR S(Son of Client/Service User)
As the main carer for my mum, I feel very supported by At Home Care.Elaine R(Daughter of Client/Service User)
You were able to build a relationship with her so she felt safe in your companyS D(Daughter of Client/Service User)
At Home Care is without a doubt the finest care provider we have had experiences withR S(Son of Client/Service User)
As the main carer for my mum, I feel very supported by At Home Care.Elaine R(Daughter of Client/Service User)
At Home Care is a trusted home care provider offering high-quality domiciliary care and support services, including 24-hour live-in care, to people within the comfort of their own homes and local communities.
The service also provides support for individuals returning home from hospital who require short-term convalescence or rehabilitation support. Care is available for people with a wide range of conditions and support needs, including dementia, stroke, learning disabilities, physical disabilities,...
At Home Care is a trusted home care provider offering high-quality domiciliary care and support services, including 24-hour live-in care, to people within the comfort of their own homes and local communities.
The service also provides support for individuals returning home from hospital who require short-term convalescence or rehabilitation support. Care is available for people with a wide range of conditions and support needs, including dementia, stroke, learning disabilities, physical disabilities, and other complex health conditions.
At Home Care supports people to remain safe, independent, and comfortable in their own homes by providing personalised care tailored to individual needs, preferences, and routines.
Services include:
• Personal care and hygiene support
• Medication support and management
• Domestic support and housekeeping
• Meal preparation and nutritional support
• Shopping and errands
• Assistance attending appointments, including GP and hospital visits
• Companionship and social support
• Assisted living and mobility support
• 24-hour live-in care
• Hospital discharge and convalescence support
Every care package is bespoke and designed around the individual, ensuring flexible support that suits both care needs and budget. Support can range from a 30-minute daily visit to complex live-in care packages, always delivered with dignity, compassion, and respect.
• The latest PAMMS report is published under AT Home Care.
• Older PAMMS reports are published under Caremark, as this was the company's trading name at the time those assessments were carried out.
• The business has since rebranded and now operates as AT Home Care.
Care Provided by At Home Care
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
15 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£28.90 - £30.90
Weekly Live-in Care
£1,156 - £1,650
Contact At Home Care to get a personalised quote:
The full price list can be requested over the phone or via email.
The price(s) shown are provided by the agency. Contact At Home Care for full pricing details and T&Cs.
Review from L D (Daughter of Client) published on 7 May 2024 Submitted via Postal Review Card•
Overall Experience
This company was just 100% and over-committed to my Mother. All the care staff were amazing and cared for my Mother to the end. An absolutely remarkable company.
Please give credit to this company working in the community.
This company was just 100% and over-committed to my Mother. All the care staff were amazing and cared for my Mother to the end. An absolutely remarkable company.
Please give credit to this company working in the community.
↩Reply from Robyn Sparks, Operations Manager at At Home Care
Thank you so much for your kind words! We are truly honored to have cared for your mother and deeply appreciate your recognition of our team's dedication. We'll make sure to share your praise with our carers. If you need anything else, please let us know.
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Review from A F (Daughter of Client) published on 30 January 2024 Submitted via Postal Review Card•
Overall Experience
The care you have given my mother has been excellent. I can't fault the carers they have all been outstanding.
The care you have given my mother has been excellent. I can't fault the carers they have all been outstanding.
↩Reply from Robyn Sparks, Operations Manager at At Home Care
Thank you so much for your kind words! We're delighted to hear that you're happy with the care your mother has received. Our carers strive to provide the best possible support, and it's heartening to know that their efforts have made such a positive impact. If there's anything more we can do or any...
Thank you so much for your kind words! We're delighted to hear that you're happy with the care your mother has received. Our carers strive to provide the best possible support, and it's heartening to know that their efforts have made such a positive impact. If there's anything more we can do or any specific feedback you'd like to share, please don't hesitate to let us know. Your feedback means a lot to us!
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Review from Arthur M (Client / Service User) published on 20 December 2023 Submitted via Postal Review Card•
Overall Experience
Overall a very good service. They were able to provide solutions for the manifold situations which cropped up. Nothing was too much trouble for them.
Overall a very good service. They were able to provide solutions for the manifold situations which cropped up. Nothing was too much trouble for them.
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Review from Julia J (Client / Service User) published on 5 December 2023 Submitted via Postal Review Card•
Overall Experience
Overall, I am extremely satisfied with my care over the years, I have needed the support. I have found everybody very friendly, accommodating and flexible when I have needed to change arrangements.
Overall, I am extremely satisfied with my care over the years, I have needed the support. I have found everybody very friendly, accommodating and flexible when I have needed to change arrangements.
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Review from Paul K (Client / Service User) published on 10 October 2023 Submitted via Postal Review Card•
Overall Experience
Very happy and satisfied. Treated as a human being.
Not as pricey.
Very happy and satisfied. Treated as a human being.
Not as pricey.
↩Reply from Ash Sajjad, Director at At Home Care
I am very happy to hear such lovely feedback about the service you are receiving. I will be sure to pass this on to the team.
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Review from I R (Son of Client) published on 5 September 2023 Submitted via Website•
Overall Experience
This company has been providing home care services to my mother for the past five months, and the carers are always very punctual, professional and respectful; they always bring to our attention any welfare concerns they may have. First-class management backup is also being provided.
This company has been providing home care services to my mother for the past five months, and the carers are always very punctual, professional and respectful; they always bring to our attention any welfare concerns they may have. First-class management backup is also being provided.
↩Reply from Robyn Sparks, Operations Manager at At Home Care
Many thanks for your kind words; I will be sure to pass your positive feedback to the team.
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Review from J B (Daughter of Client) published on 20 April 2023 Submitted via Website•
Overall Experience
The carers treat my mum with respect. When they carry out her personal care they are usually very gentle with her. If I’m at home I can often hear them chatting away with her. They’ve probably heard her life history a number of times! If the evening time could be after seven o’clock that would help...
The carers treat my mum with respect. When they carry out her personal care they are usually very gentle with her. If I’m at home I can often hear them chatting away with her. They’ve probably heard her life history a number of times! If the evening time could be after seven o’clock that would help me organise her injection and meal.
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Review from Sandip T (Client / Service User) published on 6 July 2022 Submitted via Postal Review Card•
Overall Experience
Some of the best I have had a chance to work with. Care coordinators are understanding and always happy to help.
Some of the best I have had a chance to work with. Care coordinators are understanding and always happy to help.
↩Reply from Noemi Varga, Registered Care Manager at At Home Care
Hi Sandip, Many thanks for your kind words, I will be sure to pass your positive feedback to the care coordinators. Kind regards,
Noemi.
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Review from T E (Daughter of Client) published on 22 March 2022 Submitted via Postal Review Card•
Overall Experience
Very pleased with the care supplied to my father. He can be very obnoxious as he has Alzheimer's, so can be extremely difficult to handle at times. However, the carers are very professional and know exactly how to handle him, so he is in very capable hands. 100% recommend. All carers are very...
Very pleased with the care supplied to my father. He can be very obnoxious as he has Alzheimer's, so can be extremely difficult to handle at times. However, the carers are very professional and know exactly how to handle him, so he is in very capable hands. 100% recommend. All carers are very polite and helpful.
↩Reply from Noemi Varga, Registered Care Manager at At Home Care
Thank you very much for your kind words. We are happy to hear how pleased you are with our services.
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Review from R J (Sister of Client) published on 18 January 2022 Submitted via Postal Review Card•
Overall Experience
My brother's three carers are all professional, friendly, caring and it is clear they have a passion for care work. They have built a relationship with him in a short space of time and he enjoys spending time with them, the carers are engaged in various activities with him and they are very...
My brother's three carers are all professional, friendly, caring and it is clear they have a passion for care work. They have built a relationship with him in a short space of time and he enjoys spending time with them, the carers are engaged in various activities with him and they are very proactive and provide an amazing service.
↩Reply from Noemi Varga, Active Care Manager at At Home Care
Hi R. Thank you very much for your time in providing us with this wonderful review. We aim to continue to provide high standards to your brother and all of our other clients too. Kind regards.
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Review from Tony D (Husband of Client) published on 18 January 2022 Submitted via Postal Review Card•
Overall Experience
My wife needs care four times a day, these visits are punctual and care is excellent.
My wife needs care four times a day, these visits are punctual and care is excellent.
↩Reply from Noemi Varga, Active Care Manager at At Home Care
Thank you Tony for your kind words. We aim to continue to provide excellent care for your wife. Kind regards.
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Review from John F (Husband of Client) published on 17 January 2022 Submitted via Postal Review Card•
Overall Experience
Generally good, polite carers and diligent in my wife's health concerns and advice given. Visit times, correct agreed times in the morning but some teatime calls a little early and evening (last call on the day) are not always of agreed times, sometimes half an hour before agreed times which makes...
Generally good, polite carers and diligent in my wife's health concerns and advice given. Visit times, correct agreed times in the morning but some teatime calls a little early and evening (last call on the day) are not always of agreed times, sometimes half an hour before agreed times which makes my wife longer in bed than she really wants. I understand this cannot always be avoided, due to the last client visits.
↩Reply from Noemi Varga, Active Care Manager at At Home Care
Thank you for your kind words. We are grateful you can understand the struggles with allocated time, but during this pandemic, it is quite hard to meet all needs at the same time. We will continue to aim to provide a later bed call for your wife. Kind regards.
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Review from Jean M (Daughter of Client) published on 11 October 2021 Submitted via Website•
Overall Experience
Never had carers for Dad before so not sure what to expect - the carers are very professional, caring and so nice. They are so helpful with suggestions for Dad - just cannot fault anyone from the office staff to the carers - all such lovely people. Excellent service.
Never had carers for Dad before so not sure what to expect - the carers are very professional, caring and so nice. They are so helpful with suggestions for Dad - just cannot fault anyone from the office staff to the carers - all such lovely people. Excellent service.
↩Reply from Vicky Chalice, Registered Care Manager at At Home Care
Thank you very much for your kind words.
We really appreciate you taking the time out to complete a review for us and we look forward to maintaining high standards of care! We are very proud of our carers!
Kind regards.
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Review from Elizabeth N (Client / Service User) published on 21 June 2021 Submitted via Postal Review Card•
Overall Experience
The carers are fantastic, very helpful and kind.
The carers are fantastic, very helpful and kind.
↩Reply from Ash Malik, Director at At Home Care
Thank you Elizabeth for your kind review, we value the feedback from our existing clients. Our carers really do go above and beyond. We are proud of them
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Review from Jamie A (Client / Service User) published on 21 June 2021 Submitted via Postal Review Card•
Overall Experience
The manager and carer were supportive with me, when I was feeling low. They stopped me from hurting myself and wouldn't leave until I calmed down after the medical team went.
From this, I can see a very caring company.
The manager and carer were supportive with me, when I was feeling low. They stopped me from hurting myself and wouldn't leave until I calmed down after the medical team went.
From this, I can see a very caring company.
↩Reply from Ash Malik, Director at At Home Care
Jamie, thank you so much for your review, we appreciate all feedback and are super proud of each and every carer.
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Review from Evelyn F (Wife of Client) published on 13 May 2021 Submitted via Postal Review Card•
Overall Experience
I just find that everything they do is completely excellent, from the managers to the carers, they are very kind, professional, very helpful and very friendly.
I just find that everything they do is completely excellent, from the managers to the carers, they are very kind, professional, very helpful and very friendly.
↩Reply from Ash Sajjad, Director at At Home Care
Thank you for your kind words. We are very proud of our care workers and the standard of care they provide.
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Review from Helen W (Client / Service User) published on 12 May 2021 Submitted via Postal Review Card•
Overall Experience
All carers are kind, helpful, friendly and polite.
Good timekeepers and willing to have a chat.
All carers are kind, helpful, friendly and polite.
Good timekeepers and willing to have a chat.
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Review from Sue N (Daughter of Client) published on 31 March 2021 Submitted via Website•
Overall Experience
I wanted to say a massive thank you. Without this team of lovely carers, I don’t know how I would have coped. Caring for Mum on my own had been increasingly getting more and difficult for me, but since they have been in Mum's life she has improved tenfold. I thought I was going to lose her a few...
I wanted to say a massive thank you. Without this team of lovely carers, I don’t know how I would have coped. Caring for Mum on my own had been increasingly getting more and difficult for me, but since they have been in Mum's life she has improved tenfold. I thought I was going to lose her a few months ago, but with their support, care and looking after my Mum's wellbeing, she now has her quality of life back. You are her Angels.
Thank you.
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Review from Anne-Marie H (Daughter of Client) published on 23 February 2021 Submitted via Website•
Overall Experience
I cannot thank them enough for doing exactly that, and that is caring. I live almost 300 miles away from my dad, and with his dementia and other issues, it's been a worry every day, until this fantastic agency was found for us. If there are any issues, I am notified and between us, we can sort it...
I cannot thank them enough for doing exactly that, and that is caring. I live almost 300 miles away from my dad, and with his dementia and other issues, it's been a worry every day, until this fantastic agency was found for us. If there are any issues, I am notified and between us, we can sort it out at that time. The staff, from the carers to management, are so lovely, kind and very much understanding and importantly my dad as well as myself think they are amazing. They always make time for us and nothing is too much trouble for them. I imagine at times their job can be challenging but they remain professional, kind, caring and understanding. After a previous bad experience from an agency, they have been an absolute delight and I would definitely recommend them.
Thank you all so much.
↩Reply from Gemma, Manager at At Home Care
Hi Anne-Marie H, Thank you for your kind words. It mean a lot. Kind regards,
Gemma
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Review from Pauline W (Daughter of Client) published on 16 February 2021 Submitted via Website•
Overall Experience
My dad has been with this company now for 3 years, and I just had to write and say, they are a fantastic and very caring company, all the carers are amazing and the office staff too. I feel that my dad's care has always been at a very high standard and nothing is too much trouble. There have been a...
My dad has been with this company now for 3 years, and I just had to write and say, they are a fantastic and very caring company, all the carers are amazing and the office staff too. I feel that my dad's care has always been at a very high standard and nothing is too much trouble. There have been a few times where my dad has not been well and the swift thinking of the carer to call for a doctor has saved him.
I would definitely recommend, my dad is with the Hemel Hempstead team.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (3)
News
14 Jul 2026
Our current CQC rating reflects an inspection carried out in March 2021 at the height of the Covid-19 pandemic. This was one of the most challenging periods the social care...
14 Jul 2026
PAMMS reports can be viewed here: https://www.pamms.org/adassportal/search.jsp The latest PAMMS report is published under AT Home Care. Older PAMMS reports are published under Caremark, as this was the company's trading...
11 May 2026
At Home Care provides compassionate companion care designed to help individuals feel connected, supported, and comfortable in their own homes across Hemel Hempstead and surrounding areas throughout Hertfordshire. The care...
There are no accreditations posted yet for At Home Care.
Meet the Team (2)
Ashan MalikJob Title Managing DirectorJoined 2012
Ash has been immersed in the care sector since 2012, building and leading three successful domiciliary care agencies across Hertfordshire. With over...
Ash has been immersed in the care sector since 2012, building and leading three successful domiciliary care agencies across Hertfordshire. With over a decade of hands-on experience, he has developed a deep understanding of what high-quality, person-centred care truly means. His journey into care was born from a genuine compassion for others and a strong desire to make a positive difference in people’s lives.
Ash believes that carers are the heart of any great care service. He is deeply committed to empowering and supporting his teams to ensure they can deliver care with compassion, consistency, and professionalism. Under his leadership, fairness, respect, and dignity are not just principles – they are daily practices.
His passion is fuelled by the stories he hears from those receiving care. “One person caring about another represents life’s greatest value,” he says. “Nothing moves me more than hearing how we’ve helped improve someone’s quality of life, given them back their confidence, or simply enabled them to stay in the home they love, surrounded by familiarity and comfort.”
Ash’s commitment goes beyond business – it’s a personal mission to raise standards in the care sector and to create services where both clients and carers feel valued, respected, and heard.
Robyn SparksJob Title Operations ManagerJoined 2012
I have been with At Home Care for nearly six years, starting as a Care & Support Worker and progressing to my current role as Operations...
I have been with At Home Care for nearly six years, starting as a Care & Support Worker and progressing to my current role as Operations Manager.
Along the way, I advanced through roles as a Field Care Supervisor, Deputy Care Manager, and Registered Care Manager. The career opportunities and support at At Home Care have been incredible, allowing me to grow both professionally and personally.
I am deeply passionate about providing more than just care, it’s about making a real difference in the lives of our clients.
My goal is to create a family-like atmosphere where every individual feels valued, respected, and supported.
Seeing the positive impact we make every day motivates me to ensure that the highest standards of care are consistently delivered.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact At Home Care to verify any information. View our terms and conditions. At Home Care has an Enhanced Service -what an Enhanced Service includes.
