You were able to build a relationship with her so she felt safe in your companyS D(Daughter of Client/Service User)
At Home Care is without a doubt the finest care provider we have had experiences withR S(Son of Client/Service User)
As the main carer for my mum, I feel very supported by At Home Care.Elaine R(Daughter of Client/Service User)
You were able to build a relationship with her so she felt safe in your companyS D(Daughter of Client/Service User)
At Home Care is without a doubt the finest care provider we have had experiences withR S(Son of Client/Service User)
As the main carer for my mum, I feel very supported by At Home Care.Elaine R(Daughter of Client/Service User)
At Home Care is a trusted home care provider offering high-quality domiciliary care and support services, including 24-hour live-in care, to people within the comfort of their own homes and local communities.
The service also provides support for individuals returning home from hospital who require short-term convalescence or rehabilitation support. Care is available for people with a wide range of conditions and support needs, including dementia, stroke, learning disabilities, physical disabilities,...
Care Provided by At Home Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £28.90 - £30.90
- Weekly Live-in Care Fees: £1,156 - £1,650
- 30 Minute Visiting Care Fees: £22.90 - £24.90
The full price list can be requested over the phone or via email.
Contact At Home Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- At Home Care
- Private Owned
Person in charge
- Robyn Sparks (Registered Care Manager)
At Home Care Reviews (80)
At Home Care has a Review Score of 9.9 (9.883) out of 10, based on 38 reviews in the last 2 years.
Over all time At Home Care has 80 reviews.
The care you have given my mother has been excellent. I can't fault the carers they have all been outstanding.
Thank you so much for your kind words! We're delighted to hear that you're happy with the care your mother has received. Our carers strive to provide the best possible support, and it's heartening to know that their efforts have made such a positive impact. If there's anything more we can do or any...
Overall a very good service. They were able to provide solutions for the manifold situations which cropped up. Nothing was too much trouble for them.
Overall, I am extremely satisfied with my care over the years, I have needed the support. I have found everybody very friendly, accommodating and flexible when I have needed to change arrangements.
Treated as a human being.
Not as pricey.
I am very happy to hear such lovely feedback about the service you are receiving. I will be sure to pass this on to the team.
This company has been providing home care services to my mother for the past five months, and the carers are always very punctual, professional and respectful; they always bring to our attention any welfare concerns they may have. First-class management backup is also being provided.
Many thanks for your kind words; I will be sure to pass your positive feedback to the team.
The carers treat my mum with respect. When they carry out her personal care they are usually very gentle with her. If I’m at home I can often hear them chatting away with her. They’ve probably heard her life history a number of times! If the evening time could be after seven o’clock that would help me organise her injection and meal.
Some of the best I have had a chance to work with. Care coordinators are understanding and always happy to help.
Many thanks for your kind words, I will be sure to pass your positive feedback to the care coordinators.
Kind regards,
Noemi.
Very pleased with the care supplied to my father. He can be very obnoxious as he has Alzheimer's, so can be extremely difficult to handle at times. However, the carers are very professional and know exactly how to handle him, so he is in very capable hands. 100% recommend. All carers are very polite and helpful.
Thank you very much for your kind words. We are happy to hear how pleased you are with our services.
My brother's three carers are all professional, friendly, caring and it is clear they have a passion for care work. They have built a relationship with him in a short space of time and he enjoys spending time with them, the carers are engaged in various activities with him and they are very proactive and provide an amazing service.
Hi R. Thank you very much for your time in providing us with this wonderful review. We aim to continue to provide high standards to your brother and all of our other clients too. Kind regards.
My wife needs care four times a day, these visits are punctual and care is excellent.
Thank you Tony for your kind words. We aim to continue to provide excellent care for your wife. Kind regards.
Generally good, polite carers and diligent in my wife's health concerns and advice given. Visit times, correct agreed times in the morning but some teatime calls a little early and evening (last call on the day) are not always of agreed times, sometimes half an hour before agreed times which makes my wife longer in bed than she really wants. I understand this cannot always be avoided, due to the last client visits.
Thank you for your kind words. We are grateful you can understand the struggles with allocated time, but during this pandemic, it is quite hard to meet all needs at the same time. We will continue to aim to provide a later bed call for your wife. Kind regards.
Never had carers for Dad before so not sure what to expect - the carers are very professional, caring and so nice. They are so helpful with suggestions for Dad - just cannot fault anyone from the office staff to the carers - all such lovely people. Excellent service.
We really appreciate you taking the time out to complete a review for us and we look forward to maintaining high standards of care! We are very proud of our carers!
Kind regards.
The carers are fantastic, very helpful and kind.
Thank you Elizabeth for your kind review, we value the feedback from our existing clients. Our carers really do go above and beyond. We are proud of them
From this, I can see a very caring company.
Jamie, thank you so much for your review, we appreciate all feedback and are super proud of each and every carer.
I just find that everything they do is completely excellent, from the managers to the carers, they are very kind, professional, very helpful and very friendly.
Thank you for your kind words. We are very proud of our care workers and the standard of care they provide.
Good timekeepers and willing to have a chat.
Thank you.
The staff, from the carers to management, are so lovely, kind and very much understanding and importantly my dad as well as myself think they are amazing. They always make time for us and nothing is too much trouble for them.
I imagine at times their job can be challenging but they remain professional, kind, caring and understanding.
After a previous bad experience from an agency, they have been an absolute delight and I would definitely recommend them.
Thank you all so much.
Thank you for your kind words. It mean a lot.
Kind regards,
Gemma
I would definitely recommend, my dad is with the Hemel Hempstead team.
All of the staff are brilliant.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 August 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Monday 11 May 2026At Home Care provides compassionate companion care designed to help individuals feel connected, supported, and comfortable in their own homes across Hemel Hempstead and surrounding areas throughout Hertfordshire. The care...
Awards / Recognitions (2)
- Recipient: At Home CareDate: Friday 30 Apr 2021
- Recipient: At Home CareDate: Thursday 30 Apr 2020
Meet the Team (2)
Ash has been immersed in the care sector since 2012, building and leading three successful domiciliary care agencies across Hertfordshire. With over a decade of hands-on experience, he has developed a deep understanding of what high-quality, person-centred care truly means. His journey into care was born from a genuine compassion for others and a strong desire to make a positive difference in people’s lives.
Ash believes that carers are the heart of any great care service. He is deeply committed to empowering and supporting his teams to ensure they can deliver care with compassion, consistency, and professionalism. Under his leadership, fairness, respect, and dignity are not just principles – they are daily practices.
His passion is fuelled by the stories he hears from those receiving care. “One person caring about another represents life’s greatest value,” he says. “Nothing moves me more than hearing how we’ve helped improve someone’s quality of life, given them back their confidence, or simply enabled them to stay in the home they love, surrounded by familiarity and comfort.”
Ash’s commitment goes beyond business – it’s a personal mission to raise standards in the care sector and to create services where both clients and carers feel valued, respected, and heard.
I have been with At Home Care for nearly six years, starting as a Care & Support Worker and progressing to my current role as Operations Manager.
Along the way, I advanced through roles as a Field Care Supervisor, Deputy Care Manager, and Registered Care Manager. The career opportunities and support at At Home Care have been incredible, allowing me to grow both professionally and personally.
I am deeply passionate about providing more than just care, it’s about making a real difference in the lives of our clients.
My goal is to create a family-like atmosphere where every individual feels valued, respected, and supported.
Seeing the positive impact we make every day motivates me to ensure that the highest standards of care are consistently delivered.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact At Home Care to verify any information. View our terms and conditions. At Home Care has an Enhanced Service - more info.