You were able to build a relationship with her so she felt safe in your companyS D(Daughter of Client/Service User)
At Home Care is without a doubt the finest care provider we have had experiences withR S(Son of Client/Service User)
As the main carer for my mum, I feel very supported by At Home Care.Elaine R(Daughter of Client/Service User)
You were able to build a relationship with her so she felt safe in your companyS D(Daughter of Client/Service User)
At Home Care is without a doubt the finest care provider we have had experiences withR S(Son of Client/Service User)
As the main carer for my mum, I feel very supported by At Home Care.Elaine R(Daughter of Client/Service User)
At Home Care is a Home Care provider, offering domiciliary Care and Support services, including 24-hour live-in care, to people within their own homes and in their local communities.
There is also support for people who have been discharged from hospital and need convalescence support. This could be a wide range of people who have various conditions or disabilities, such as dementia, stroke, learning disabilities, amongst other conditions.
They offer care...
Care Provided by At Home Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £28.90 - £30.90
- Weekly Live-in Care Fees: £1,156 - £1,650
- 30 Minute Visiting Care Fees: £22.90 - £24.90
The full price list can be requested over the phone or via email.
Contact At Home Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- At Home Care
- Private Owned
Person in charge
- Robyn Sparks (Registered Care Manager)
At Home Care Reviews (77)
At Home Care has a Review Score of 9.9 (9.878) out of 10, based on 37 reviews in the last 2 years.
Over all time At Home Care has 77 reviews.
The lady who is the manager at the Hemel Hempstead office. We had an incident at my brother's flat. The help that my brother and my wife and I received was very professional and caring to all of us. Also, a young carer was also very kind and caring. My wife and I cannot praise them enough for all the help and guidance they have given to us. We would recommend 100%.
Yesterday my mum rang me in tears, not unexpected you might think but she shared with me something truly wonderful.
Having heard that George had died of cancer and knowing just how much the dog meant to my mum, her regular carers and other members of staff decided upon a genuine act of kindness.
The manager told Mum that a fund had been given to have George cremated and his remains kept in a special casket.
My mum is a chatterbox, her carers will tell you but this beautiful gift just left her speechless.
Mum has always received wonderful care from the team but this was above and beyond any formal list of care requirements.
It was an act of simple human compassion, and I would say, love too. Not just from those who knew my mum and George but from the manager and the other generous staff who contributed too.
Well done!
All this has been made possible by the stewardship of the Care Manager who I have watched build up this world-class team.
Compassion, respect for dignity and commitment are now a natural expectation.
Very happy with the service. Very caring and supportive to my Mum and the rest of the family. Couldn't be happier.
My girls that come and see me are fantastic. My legs are fantastic. They are first class.
My carers are lovely and help me always.
Very polite and very nice the carers that come and support with personal care.
Regards,
They have always been able to manage my needs. From the 1st call and assessment they've always understood what my requirements were and have always been able to accommodate any changes i have required over time.
Thank you for the positive feedback. We aim to maintain these high standards.
Very friendly service.
Enjoy carers coming to visit me and support me in the home.
I highly recommend. We get very good care from all of the carers that visit Mum, and they all are very kind.
Thank you.
I enjoy my carers visiting me twice a day, and to make sure that I'm safe. They support me with the tasks in my home that I cannot do myself.
Thank you for your lovely comments.
The team have provided excellent support for my mum over the last few months. The carers have gone the extra mile to entertain and help her. The management team have also been very responsive and supportive. Thanks to all.
Many Thanks, Alison.
My sister and I are happy with the care provided. Our main concern remains the importance of continuity. I understand you have to deal with staffing problems from time to time but my sister needs to be in familiar surroundings with people she knows and feels she can trust.
They provide very well structured and sophisticated service, excellent management. It is dedicated to meet the needs of elderly people and their relatives. They deliver a high level value proposition for the local community in their region.
This company has dealt well with my father's difficult behaviour and has shown patience and compassion.
Very good service.
Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 August 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for At Home Care.
Awards / Recognitions (2)
- Recipient: At Home CareDate: Friday 30 Apr 2021
- Recipient: At Home CareDate: Thursday 30 Apr 2020
Meet the Team (2)
I have been with At Home Care for nearly six years, starting as a Care & Support Worker and progressing to my current role as Operations Manager.
Along the way, I advanced through roles as a Field Care Supervisor, Deputy Care Manager, and Registered Care Manager. The career opportunities and support at At Home Care have been incredible, allowing me to grow both professionally and personally.
I am deeply passionate about providing more than just care, it’s about making a real difference in the lives of our clients.
My goal is to create a family-like atmosphere where every individual feels valued, respected, and supported.
Seeing the positive impact we make every day motivates me to ensure that the highest standards of care are consistently delivered.
Ash has been immersed in the care sector since 2012, building and leading three successful domiciliary care agencies across Hertfordshire. With over a decade of hands-on experience, he has developed a deep understanding of what high-quality, person-centred care truly means. His journey into care was born from a genuine compassion for others and a strong desire to make a positive difference in people’s lives.
Ash believes that carers are the heart of any great care service. He is deeply committed to empowering and supporting his teams to ensure they can deliver care with compassion, consistency, and professionalism. Under his leadership, fairness, respect, and dignity are not just principles – they are daily practices.
His passion is fuelled by the stories he hears from those receiving care. “One person caring about another represents life’s greatest value,” he says. “Nothing moves me more than hearing how we’ve helped improve someone’s quality of life, given them back their confidence, or simply enabled them to stay in the home they love, surrounded by familiarity and comfort.”
Ash’s commitment goes beyond business – it’s a personal mission to raise standards in the care sector and to create services where both clients and carers feel valued, respected, and heard.
Frequently Asked Questions about At Home Care
How many Carers does At Home Care employ?
At Home Care employs 43 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact At Home Care to verify any information. View our terms and conditions. At Home Care has an Enhanced Service - more info.