We have had first class treatment from Bluebird right from the beginning in December last year. The office support has been 5 star, with frequent visits until we settled in , and hands on help whenever it was needed.
Our live in carer has worked out extremely well: she gets on well with my
husband, and myself. has a good sense of humour, and keeps the house cleaner than it's ever been! She is also sensitive to what is going on around her, and quickly absents herself when we have visitors. She treats my husband with sensitivity and dignity and is very patient with him.
11 November 2025
An excellent service with attention to detail on all levels.
Good communication and bluebird took special care of my mums needs.
They were attentive and responsive.
I was able to contact them easily and quickly.
11 July 2025
All staff at the christchurch office have a good knowledge of mums problems and deal with all situations they go into with a caring thoughtful and professional attitude.
They always make sure i am made aware of any incidents and if i am unable to deal they will.e.g calling doctors ,hair cuts etc.
I feel communication is vital with keeping mum in her own home and what is provided by the team is excellent.
25 May 2022
What a lovely lot of carers who always go the extra mile. Easy to talk to and easy to get hold of them available 24/7. Always treated with dignity no matter what. Do care, shopping, companionship and trips out.
16 November 2021
Since my return home from 'hospitals' and 'care home' during 2020 and 2021, I have enjoyed the help I have received from the Bluebird carers who made visits during the morning period.
They were all cheerful, helpful and offered to do any job within reason, also able to converse with them on
everyday problems and talk about my family who live in Australia and New Zealand.
29 March 2021
We have been using the services of Bluebird Care Ferndown since December 2020. During that time we have been extremely satisfied with the standard of care and support provided. The initial provision of our carer was arranged very sympathetically and have always believed that our needs have been
foremost in the minds of those administrating the service.
23 February 2021
This care agency is the most caring, supportive and professional I have been with to date. Carers and management staff are always friendly and thoughtful to a fault.
23 February 2021
Bluebird were very helpful in helping arrange for additional care and liaising with social services.
18 February 2021
My husband has dementia and is unaware what to do regarding cleanliness. He would not go in the shower for weeks sometimes. I contacted Bluebird about my concerns and have never looked back. They are very kind and treat him with utmost dignity. He is shaving and showering every day now with their
help.
05 February 2021
The office staff are efficient and arrange sitters and shower ladies for us. The carers are efficient, kind and caring carrying out their duties with a sense of humour and a smile.
17 September 2020
My experience is excellent with your lovely carers. The only thing I would like is a 7 am start every morning (as it is not possible for me to get out of bed unassisted to 'spend a penny') although I realise this is sometimes difficult to arrange.
30 January 2020
The Supervisor has been very patient and understanding of my aunt's requirements and has tried to accommodate her preferences in relation to care times, particular carers etc. The carers themselves are always very helpful and try to do everything they can to allow my aunt to remain living safely and
comfortably in her own home.
30 January 2020
The service hasn't been without its faults, communication with the office could do with improvements!
Two members of staff, in particular, are responsive and super helpful. Nothing is too much trouble. They are polite and understanding of the situations that arise and do their best to help.
The
majority of carers have been outstanding (a few have gone above and beyond) in the care for my nan and any issues that have arisen have been dealt with quickly.
Latest Reviews for Bluebird Care Ferndown
18 March 2026
We have had first class treatment from Bluebird right from the beginning in December last year. The office support has been 5 star, with frequent visits until we settled in , and hands on help whenever it was needed.
Our live in carer has worked out extremely well: she gets on well with my
husband, and myself. has a good sense of humour, and keeps the house cleaner than it's ever been! She is also sensitive to what is going on around her, and quickly absents herself when we have visitors. She treats my husband with sensitivity and dignity and is very patient with him.
11 November 2025
An excellent service with attention to detail on all levels.
Good communication and bluebird took special care of my mums needs.
They were attentive and responsive.
I was able to contact them easily and quickly.
11 July 2025
All staff at the christchurch office have a good knowledge of mums problems and deal with all situations they go into with a caring thoughtful and professional attitude.
They always make sure i am made aware of any incidents and if i am unable to deal they will.e.g calling doctors ,hair cuts etc.
I feel communication is vital with keeping mum in her own home and what is provided by the team is excellent.
25 May 2022
What a lovely lot of carers who always go the extra mile. Easy to talk to and easy to get hold of them available 24/7. Always treated with dignity no matter what. Do care, shopping, companionship and trips out.
16 November 2021
Since my return home from 'hospitals' and 'care home' during 2020 and 2021, I have enjoyed the help I have received from the Bluebird carers who made visits during the morning period.
They were all cheerful, helpful and offered to do any job within reason, also able to converse with them on
everyday problems and talk about my family who live in Australia and New Zealand.
29 March 2021
We have been using the services of Bluebird Care Ferndown since December 2020. During that time we have been extremely satisfied with the standard of care and support provided. The initial provision of our carer was arranged very sympathetically and have always believed that our needs have been
foremost in the minds of those administrating the service.
23 February 2021
This care agency is the most caring, supportive and professional I have been with to date. Carers and management staff are always friendly and thoughtful to a fault.
23 February 2021
Bluebird were very helpful in helping arrange for additional care and liaising with social services.
18 February 2021
My husband has dementia and is unaware what to do regarding cleanliness. He would not go in the shower for weeks sometimes. I contacted Bluebird about my concerns and have never looked back. They are very kind and treat him with utmost dignity. He is shaving and showering every day now with their
help.
05 February 2021
The office staff are efficient and arrange sitters and shower ladies for us. The carers are efficient, kind and caring carrying out their duties with a sense of humour and a smile.
17 September 2020
My experience is excellent with your lovely carers. The only thing I would like is a 7 am start every morning (as it is not possible for me to get out of bed unassisted to 'spend a penny') although I realise this is sometimes difficult to arrange.
30 January 2020
The Supervisor has been very patient and understanding of my aunt's requirements and has tried to accommodate her preferences in relation to care times, particular carers etc. The carers themselves are always very helpful and try to do everything they can to allow my aunt to remain living safely and
comfortably in her own home.
30 January 2020
The service hasn't been without its faults, communication with the office could do with improvements!
Two members of staff, in particular, are responsive and super helpful. Nothing is too much trouble. They are polite and understanding of the situations that arise and do their best to help.
The
majority of carers have been outstanding (a few have gone above and beyond) in the care for my nan and any issues that have arisen have been dealt with quickly.