Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Home Fairy Derby

stars
stars 29 April 2025
We have used Home Fairy for over two years. They have built an excellent relationship with the care receiver and are very diligent about matching care receivers needs with suitable carers. They have also been very reliable. Our lives have been made much easier and the care receivers life has been greatly enriched by them coming to the house and providing companionship, housework and meal preparation. This has helped the care receiver stay in their own home rather than go into a residential care setting.
Review from E S (Daughter of Client/Service User)
stars
stars 22 April 2025
The lady who visits me does a very good job, asks what I want doing and is very friendly. Checks if I have any issues.
Review from J S (Client / Service User)
stars
stars 12 February 2025
So impressed by Home Fairy. Kind, caring and flexible. Dad has a team of three carers, so good continuity - important as he has dementia. Communication from the office is good, they always call me if there are any problems or shifts need adjusting.
Review from J W (Son of Client/Service User)