Home Fairy Derby

75 Copes Way, Chaddesden, Derby DE21 4NU
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9.4 6 Reviews
  • Home Fairy Derby, Derby
Home Fairy Derby offers care at home in Derby so people can continue living independently in their own homes.

They offer care that is tailored to the individual and their needs. Staff are compassionate and trained in different types of care including dementia care and end of life care.

Visits are a minimum of one hour as Home Fairy Derby believes that is how they can deliver quality care.

Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care

Funding & Fees

  • Hourly Visiting Care Fees: £21 – £25

Minimum one hour call - no less. You can have more than one hour visit.
We require 48 hours notice for cancel the visit. (We need to know by Thursday if cancel weekend visit)

These prices are only a guideline, please contact Home Fairy Derby to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Home Fairy CIC

Person in charge

  • Deborah-Marie Folk (Manager)
9.4

Home Fairy Derby has a Review Score of 9.4 (9.378) out of 10, based on 6 reviews in the last 2 years. Over all time Home Fairy Derby has 6 reviews.

Overall Experience

  • 5
  • 1
  • 0
  • 0
  • 0

Date Published

6
5
6
6
0
Overall Experience  Overall Experience 5.0 out of 5

Would recommend Home Fairy. Excellent staff. Management do try their best to give flexibility where requested. Care/help given in a pleasant manner.

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Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I can't thank Home Fairy Derby and the team enough for the amazing care they have taken in looking after my mum for the last year.
The team have been very flexible and have always accommodated mums needs.
They also have great communication if I or they had any concerns.
The only reason we have stopped
using Home Fairies is at 98 years old mum is going into a nursing home.
Thank you to all xxx

Staff

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Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Prior to receiving home help, I was anxious about how I might accommodate this change of my daily routines. Thankfully, my concerns were immediately put aside by the friendly and professional manner of both staff members. I have found them both very capable of acting on their own initiative and I feel
like I have gained a pair of friends rather than helpers! It has been great to exchange ideas and thoughts, as well as being another point of social contact.

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Overall Experience  Overall Experience 5.0 out of 5

We have used Home Fairy for over two years. They have built an excellent relationship with the care receiver and are very diligent about matching care receivers needs with suitable carers. They have also been very reliable. Our lives have been made much easier and the care receivers life has been greatly
enriched by them coming to the house and providing companionship, housework and meal preparation. This has helped the care receiver stay in their own home rather than go into a residential care setting.

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Overall Experience  Overall Experience 4.0 out of 5

The lady who visits me does a very good job, asks what I want doing and is very friendly. Checks if I have any issues.

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Overall Experience  Overall Experience 5.0 out of 5

So impressed by Home Fairy. Kind, caring and flexible. Dad has a team of three carers, so good continuity - important as he has dementia. Communication from the office is good, they always call me if there are any problems or shifts need adjusting.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.4 (9.378)

Overview of Review Score

The Review Score of 9.4 (9.378) out of 10 for Home Fairy Derby is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.778 for Home Fairy Derby is calculated as follows: ( (28 Excellents x 5) + (8 Goods x 4) ) ÷ 36 Ratings = 4.778

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Home Fairy Derby is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 May 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (20)

Marie

Marie Foulk

Job Title: Managing Director

Joined: 2013

Marie is the proud owner of Home Fairy CIC. Home Fairy is a non-for-profit company and registered with the Care Quality Commission (CQC)


Marie is profoundly deaf, but this did not deter her from building her company in 2013. This started as a cleaning company and also supports deaf/blind clients.


Marie started her journey in the Care field in 1989, fully qualified in all aspects of care. During her journey and before opening her own company, Marie realised that she never had enough time to build any sort of relationship and trust with the clients she cared for, so Marie decided that her own company would be different, offering a minimum of 1 hour support would give her carers time to give that little extra to the clients they visit: building the trust, conversation and companionship, but also to do any safe and well checks needed.


Marie has communication support in the office to allow her to manage her company, and is very proud of the company and reputation Home Fairy CIC has become

Ingrid

Ingrid Clarke

Job Title: Director and Communication Support Worker

Joined: 2015

Ingrid works Wednesdays, Thursdays and Fridays in the office 9.30 am - 2.30 pm. She is on duty on Monday, Tuesday and Thursday between 3.30 pm and 9 pm for staff who are supporting clients in the evenings.


Ingrid's duties in the office are to communicate for Marie: answering calls, client home visits, administration and communicating with local authorities.


When you contact the office, you will get through to Ingrid, who will be signing to Marie, who will be helping you with your call.


Ingrid also has her own clients on Monday and Tuesday. Ingrid has achieved Level 4 in British Sign Language and is a qualified guide for the blind.


Ingrid has worked in the following fields:
Palliative Care,
Dementia,
Catheter,
Peg feeding,
Personal Care,
Medication,
Sitting Service,
Cleaning,
Meal Prep,
Safe and Well Checks,
Guide for the Blind,
Communication support.

Theresa

Theresa Mansfield

Job Title: Communication Support Worker

Joined: 2017

Theresa assists Marie in the office with communication support.


Her duties include answering the phone, administration/invoicing and also composing the weekly rotas.
Theresa also accompanies Marie on client Home visits for communication.


Theresa works on Mondays and Tuesdays in the office from 9.30 am - 2.30 pm.
She is on duty on Wednesday between 3.30 pm and 9 pm for carers who support clients into the evening.


Theresa has achieved Level 4 in British Sign Language.

Erim

Erim Ali

Job Title: Carer/Home Support Worker

Joined: 2019

Erim has been a valued member of our team for many years.


Erim works in all aspects of care:
Palliative care
Dementia
Personal care
Medication
Out in the community
Sitting service
Shopping
Safe and Well Check


Erim is committed to giving the best care possible and has gone above and beyond numerous times.

Gemma

Gemma Aukett

Job Title: Carer/Home Support Worker

Joined: 2022

Gemma joined Home Fairy in 2022, she has been a great asset to the team with her expertise and background of working with patients with Dementia.


Gemma also works in the following:
Palliative care
Personal Care
Dementia
Medication
Catheter
Sitting service
Safe and Well Checks
Shopping


Gemma is a valued member of the team with the adaptability to match each client

Lisa

Lisa Clarke

Job Title: Home Support Worker

Joined: 2020

Lisa joined Home Fairy CIC in 2020. Lisa is a valued member of our team and joined us a one of our Sitting service members.


Lisa's role within the team:
Sitting service
medication
Safe and well checks
Meal preparation


Lisa supports clients in the home for companionship, chat, coffee/tea and meal prep and medication. All her clients are long standing. Nice relationships are built and also gives the family piece of mind that their family member has a reliable carer going in on a regular basis

Claire

Claire Collard

Job Title: Home Support Worker/Communication support/Guide for the blind

Joined: 2017

Claire joined Home Fairy in 2019. She has worked in all aspects of Care. Originally joining us as a cleaner, then progressing to working with blind clients as their guide.


Since then, Claire has obtained qualifications to work with the following clients:
Personal care,
Medication,
Catheter,
Assist with palliative care,
Shopping,
Cleaning,
Communication support,
Guide.


Claire is now working towards her Level 2 in British Sign Language.

Bernice

Bernice Domachowski

Job Title: Carer/Home Support Worker

Joined: 2022

Bernice joined Home Fairy in 2022. Having experience of working within the community and also Residential Homes. Bernice is a valued part of our team and with her brought knowledge and a wide range of experience.


Bernice supports in the following fields:
Dementia
Palliative Care
Personal Care
Catheter
Medication
Safe and Well checks
Out in the Community support
Sitting service


Bernice has the adaptability to match any client and always goes above and beyond her role.

Christopher

Christopher Foulk

Job Title: Carer/Home Support Worker

Joined: 2016

Chris joined Home Fairy in 2019. Chris is a valued member of our team and supports our gentlemen clients. Chris has had many long term clients within Home Fairy.


Chris supports clients in the following:
Palliative Care
Personal Care
Catheter
Dementia
Medication
Safe and Well checks
Out in the Community
Sitting service
Food preparation

Marie

Marie Lane

Job Title: Carer/Home Support Worker

Joined: 2022

Marie joined the team at Home Fairy in 2022. Marie brought with her much experience and a willingness to further her expertise in care.


Marie supports clients in the following:
Personal Care,
Medication,
Catheter,
Safe and Well checks,
Sitting Service,
Meal Prep,
Cleaning.


Marie is a valued member of our team with her experience and eagerness to expand her knowledge.

John

John McGrath

Job Title: Communication Support Worker

Joined: 2021

John joined Home Fairy in 2021. John supports our deaf clients using British Sign Language.


Johns role within Home Fairy:
Supporting deaf clients to live independently
Support in the home
Phone Calls
Appointments
Out in the Community


John is Level 3 in British Sign Language and is a great asset to Home Fairy.

Eileen

Eileen Middleton

Job Title: Home Support Worker

Joined: 2025

Eileen is our newest member and joined us this year. Eileen is one of our Sitting service ladies.


Eileen supports in the following:
Sitting service
Cleaning
Safe and Well Checks
Meal prep


We are looking forward to working with Eileen and is becoming a popular team member.

Cerys

Cerys Pollard

Job Title: Carer/Home Support Worker

Joined: 2024

Cerys joined Home Fairy in 2024. Cerys has a long history of working in the care sector, bringing with her knowledge, experience and expertise.


Cerys supports in the following:
Palliative Care
Personal Care
Medication
Catheter
Dementia
Alzheimer's
Out in the Community
Safe and Well check


Cerys is a great asset to Home Fairy and become a valued team member

Savannah

Savannah Wheatley

Job Title: Communication Support Worker

Joined: 2022

Savannah joined Home Fairy in 2022. Savannah is part of our Communication team supporting our deaf clients.


Savannah has achieved her British Sign language Level 6:
Supporting our deaf clients to live independently
Supporting clients to appointments
Out in the Community
In the Home support


Savannah is a valued member of Home Fairy and is part of a team that supports the largest deaf community in Derby

Elaine

Elaine Williamson

Job Title: Home Support Worker/Cleaner

Joined: 2023

Elaine joined the Home Fairy team in 2023. Elaine has many varied clients, and she supports them in the following:


Cleaning,
Safe and Well checks,
Sitting service,
Support in the Community,
Meal prep.


Elaine comes from a professional cleaning background. She also takes clients out into the community to help with shopping and appointments. Elaine also has clients who vary in support.
Elaine is a valued member and is a very adaptable lady

Nia

Nia Wisher

Job Title: Carer/Home Support Worker

Joined: 2021

Nia became a valued member of the team at Home Fairy when she joined us in 2021. Nia comes from a varied range of care settings and brings with her experience, knowledge and expertise.


Nia supports clients in the following:
Palliative Care
Dementia
Alzheimer's
Personal Care
Medication
Catheter
Peg feed
Safe and Well checks
Meal prep
Out in the Community
Communication Support


Nia is one of our team members that can support any of our clients. Nia has also recently achieved her Level 1 British Sign Language and can support some of our deaf clients. Nia is also a valued part of Home Fairy

Ayesha

Ayesha Akhtar

Job Title: Carer/Home Support Worker

Joined: 2025

Ayesha is one of our newest members at Home Fairy. She has joined us coming from an extensive caring background, bringing with her, a knowledge and experience in all areas of care.
Ayesha will cover all aspects including:
Dementia
Alzheimer's
Personal Care
End of Life
Safe and Well checks
Meal prep
Medication
Befriending
Shopping
Out in the Community
We are excited to welcome Ayesha to the team.

Donna

Donna Burton

Job Title: Communication Support Worker

Joined: 2025

Donna is another of our great new additions. Donna has joined Home Fairy as one of our Communication Support workers, she has achieved her Level 1 and Level 2 in British Sign Language and is working towards her Level 3. She brings with her an amazing zest of life and is looking forward to supporting our deaf clients. I'm sure they will enjoy the energy she brings.
We are very excited to welcome Donna to the team.

Donna

Donna Willmott

Job Title: Carer/Home Support Worker

Joined: 2025

Home Fairy welcomes Donna, another new addition to our care team. Donna joins us after supporting clients in the Community and also a background of working in Care Homes. We are excited for her to share her knowledge and experience with us and all her new clients.


Donna will be supporting clients in the following areas:
Personal Care
End of Life
Dementia
Medication
Safe and Well Checks
Sitting service
Meal prep
Shopping
Out in the Community


We are excited to work with Donna.

Merna

Merna Williams

Job Title: Carer/Home Support Worker

Joined: 2025

Home Fairy welcomes Merna to the team. Merna joins our care team and comes with extensive experience. We are excited to have Merna join the Fairies and can't wait to work with her.


Merna will be supporting in the following areas:
End of Life
Dementia
Autism
Learning Difficulties
Personal care
Medication
Out in the Community
Moving and Handling
Safe and Well checks
Cleaning
Meal prep
Activities
Sitting service


Merna will be a great asset to Home Fairy

Frequently Asked Questions about Home Fairy Derby

What Type of Services does Home Fairy Derby offer?

Home Fairy Derby offers Home Care.

How many Carers does Home Fairy Derby employ?

Home Fairy Derby employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Fairy Derby to verify any information. View our terms and conditions. Home Fairy Derby has an Enhanced Service - more info.