Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Latest Reviews for Westminster Homecare (South West London)

stars
stars 21 November 2024
We give the highest compliments to Westminster Homecare, specifically the branch manager, Westminster Homecare Southwest London. The branch manager and her team cared for our very elderly mother with severe self-neglect and refusing all support. The branch manager supported and guided us with
incredible expertise and professionalism. We had to rely on her and her team to be our "eyes and ears" to assess our mother's situation as we did not reside in the UK, yet could no longer move our mother. The branch manager showed extraordinary compassion and empathy, while offering practical solutions as our mother's condition deteriorated. Having the Westminster Homecare team, with the branch manager's guidance, provided us for the first time in many years with relief from worrying about our mother's situation. We want to also recognize the incredible work of the carers. Our mother was very hostile yet they treated her with such compassion and kindness. We cannot thank the Westminster Homecare Southwest team enough.
Review from Jane H (Daughter of Client/Service User)