Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Crystal Caring

stars
stars 24 July 2025
My Mum has been with Crystal Caring for just over 18 months and we have found them to be Excellent! So different to the previous care provider. Crystal Caring team, really do care for my Mum and therefore, reduces my stress and worry as I live 76 miles away. The carers deal with my Mum's incontinance with respect and dignity. Mum has 4 carer visits per day and the carers do everything for Mum. The Leadership team, listen to any changes or concerns and immediately sort. They provide expert advice when needed. Communication from them is Excellent. They have been very supportive to me through some difficult times with Mum's health which I really do appreciate. On behalf of my Mum & I, Thank you Crystal Caring, we are so lucky to have you!! We do really appreciate the care and support you provide.
Review from Nick O (Son of Client/Service User)
stars
stars 23 February 2021
I would like to thank Crystal Caring for the excellent work and the professionalism of all of the staff who cared for my wife. We could not have asked for any better and I would highly recommend them to anybody. My sincere thanks, I could not have asked for any better, you were brilliant.
Review from Robert S (Husband of Client/Service User)