Submit a Review for Ornate Healthcare Services
Suite 2, Bright House, Bright Road, Eccles, Manchester, M30 0WG
View full details of Ornate Healthcare ServicesLatest Reviews for Ornate Healthcare Services
22 January 2026
The care mum has been given from all of the carers she has had has been nothing short of excellent. Everyone has shown compassion and understanding and treated mum with respect as though she were their own relative. Mum has really enjoyed seeing them and really benefitted from their friendly and
caring attitudes. I could not have asked for a better care team and always felt she was in safe hands. Not only have they been there for mum they have been supportive to me and my family too. We are all extremely grateful to the whole team and now it's time for mum to move into a care home , we as a family have all said we will really miss seeing the carers.
If you're looking for a care team for your loved one , I would highly recommend Ornate
29 September 2025
Ornate care looked after my Mum for 6 months. I found they were a great team of caring people. They gave mum the best care and treated her with dignity and respect. The carers always arrived on time and never missed a visit. I really appreciate how they cared for my Mum.
03 June 2025
ALL THE carers who provide care for my wife. Are Fantastic. Very polite. The management Team go above and beyond to provide a 10/10 service . We would highly recommend The Whole Team.
Thank you All
29 May 2025
I have been very pleased with the carer's they have looked after my mum so well thank you for all your support.i will not hesitate to contact you in the future if I need any more assistance I have been very pleased with this company
12 March 2025
The company regularly failed to provide the care necessary, and even had carers providing my Dad with bowls of beans for food. He had dementia, they regularly failed to wash him for weeks and their excuse was my Dad with dementia, and brain damage was the fault. They left him soiled on many
occasions, and advised they would send better staff or do proper training. This never happened. Avoid at all costs. Companies like this should not be allowed to exist.
04 March 2025
I wouldn't use this company ever again, they are unprofessional, do not engage with client, cannot use equipment properly the list goes on and on.
Had 2 meeting with Management and Social Worker, both agreed they needed retraining but it didn't happen.
12 October 2023
You would do better to put your loved one in a kennel, than allow these cowboys near them. They rarely have the same person attend and when they do they send foreign girls so young they get embarrassed undressing you. They arrive when it suits them, not you and will lie when questioned as to the
actual time 07.15 amazingly becomes 08.00 am. They are rude, and ill-mannered and expect you to fall into their system rather than they meet your needs which is what they are paid to do. They have a few decent girls who actually do care and do a great job but they are very much the exception and not the norm. They are all foreign with the sole purpose of getting themselves and their families into the UK. Do not let this company in they are not good people.
03 November 2021
What an absolutely fantastic bunch of staff they have! My father has 4 visits a day and they are brilliant with him. They tend to all his personal hygiene needs, showering him a few times a week. I generally leave everything out for them to access easily. The staff are kind, caring and very
thoughtful. They always ask if anything else needs doing. It’s hard as they’re all so busy but they always go over and beyond to make sure Dad is comfortable and has everything to hand. The manager has even been to tend to Dad when the carer couldn’t call one morning. They’re reliable, professional and having the app on my phone is great too as you can see when they’ve been in. Definitely recommend.
26 October 2021
There is no organisation. Different carers sent on most visits, not many of them know how to cook meals so be prepared to buy pre-prepared meals so they can just heat up, or a piece of toast. Nothing exotic like an omelette. Anyway that aside, this company gave notice to the commissioning team
without notifying me so when they did their weeks notice, Mum had no carers as nobody had replaced the package. The people in charge of the rotas etc. do not have the experience of managing people or the needs of the user.
I would not use the company as they just bring stress and inability to give what they should as an approved care agency.
Latest Reviews for Ornate Healthcare Services
22 January 2026
The care mum has been given from all of the carers she has had has been nothing short of excellent. Everyone has shown compassion and understanding and treated mum with respect as though she were their own relative. Mum has really enjoyed seeing them and really benefitted from their friendly and
caring attitudes. I could not have asked for a better care team and always felt she was in safe hands. Not only have they been there for mum they have been supportive to me and my family too. We are all extremely grateful to the whole team and now it's time for mum to move into a care home , we as a family have all said we will really miss seeing the carers.
If you're looking for a care team for your loved one , I would highly recommend Ornate
29 September 2025
Ornate care looked after my Mum for 6 months. I found they were a great team of caring people. They gave mum the best care and treated her with dignity and respect. The carers always arrived on time and never missed a visit. I really appreciate how they cared for my Mum.
03 June 2025
ALL THE carers who provide care for my wife. Are Fantastic. Very polite. The management Team go above and beyond to provide a 10/10 service . We would highly recommend The Whole Team.
Thank you All
29 May 2025
I have been very pleased with the carer's they have looked after my mum so well thank you for all your support.i will not hesitate to contact you in the future if I need any more assistance I have been very pleased with this company
12 March 2025
The company regularly failed to provide the care necessary, and even had carers providing my Dad with bowls of beans for food. He had dementia, they regularly failed to wash him for weeks and their excuse was my Dad with dementia, and brain damage was the fault. They left him soiled on many
occasions, and advised they would send better staff or do proper training. This never happened. Avoid at all costs. Companies like this should not be allowed to exist.
04 March 2025
I wouldn't use this company ever again, they are unprofessional, do not engage with client, cannot use equipment properly the list goes on and on.
Had 2 meeting with Management and Social Worker, both agreed they needed retraining but it didn't happen.
12 October 2023
You would do better to put your loved one in a kennel, than allow these cowboys near them. They rarely have the same person attend and when they do they send foreign girls so young they get embarrassed undressing you. They arrive when it suits them, not you and will lie when questioned as to the
actual time 07.15 amazingly becomes 08.00 am. They are rude, and ill-mannered and expect you to fall into their system rather than they meet your needs which is what they are paid to do. They have a few decent girls who actually do care and do a great job but they are very much the exception and not the norm. They are all foreign with the sole purpose of getting themselves and their families into the UK. Do not let this company in they are not good people.
03 November 2021
What an absolutely fantastic bunch of staff they have! My father has 4 visits a day and they are brilliant with him. They tend to all his personal hygiene needs, showering him a few times a week. I generally leave everything out for them to access easily. The staff are kind, caring and very
thoughtful. They always ask if anything else needs doing. It’s hard as they’re all so busy but they always go over and beyond to make sure Dad is comfortable and has everything to hand. The manager has even been to tend to Dad when the carer couldn’t call one morning. They’re reliable, professional and having the app on my phone is great too as you can see when they’ve been in. Definitely recommend.
26 October 2021
There is no organisation. Different carers sent on most visits, not many of them know how to cook meals so be prepared to buy pre-prepared meals so they can just heat up, or a piece of toast. Nothing exotic like an omelette. Anyway that aside, this company gave notice to the commissioning team
without notifying me so when they did their weeks notice, Mum had no carers as nobody had replaced the package. The people in charge of the rotas etc. do not have the experience of managing people or the needs of the user.
I would not use the company as they just bring stress and inability to give what they should as an approved care agency.