Submit a Review for Sterling Standard Care Group
Suite 6, 1st Floor, Barkat House, 116-118 Finchley Road, London, NW3 5HT
View Full Details of Sterling Standard Care GroupLatest Reviews for Sterling Standard Care Group
15 September 2025
I have used Sterling Standard Care on a number of occasions and have always found them excellent. I have the highest praise for the professionalism and personal kindness of carers, who are well trained in all aspects of personal care, helpful, knowledgeable, adaptable, friendly and encouraging. I would like to thank Sterling Standard Care Group for its ready and immediate response to a crisis. They stepped into the breach with immediate same day care when I called them. The management then went the extra mile to help me liaise with the local authority. All in all, I am very reassured to be able to rely on Sterling Standard Care and give them the highest recommendation.
12 September 2025
A Huge Thank You to Sterling Standard and Their Amazing Team Over the past few weeks, I've been going through a really difficult time with my health following an accident. During this challenging period, the support I received from one particular carer over the weekend was absolutely incredible. Although I won't mention names, this carer truly stood out. She was patient, extremely helpful, and made me feel genuinely peaceful and cared for after her three visits. You could clearly see the growth in her skills and the care she delivered - a real example of what good support should look like. When you're vulnerable and facing health complications, having the right people around you makes all the difference. I also want to highlight the office staff. One of the office team members (you know who you are!) showed me kindness and understanding, even when I was feeling quite stressed. She remained calm, supportive, and clearly went above and beyond her role. Thank you, Sterling Standard,
04 June 2025
I have had a wonderful experience with this agency. All the staff are incredibly responsive and supportive, i truly have nothing negative to say. They've been there for me every step of the way. As a grandfather, I see them like my own grandchildren, they are kind, caring, and always looking out for me.
04 October 2024
Sterling Standard Care staff have been outstanding! The carers are always courteous, supportive and respectful to our mother and her condition. The rapport that our mother has with the carers is very endearing and I always feel that the carers are able to accommodate our mother's needs and support the family who wish to support and care for our mother. All carers have handled challenging situations with professionalism and patience. It's never an easy decision to look for and incorporate external care for loved ones and we have been very fortunate to have Sterling Standard Care staff.
30 August 2024
First I want to say thanks for being a good carer for my son. With the company of this carer, my son gained good confidence in physical activities like climbing and how to play safely. This carer is very supportive. He plays with my son like a child. My son really likes this carer.
30 August 2024
Sterling Standard Care Group is a good company that I will recommend anytime any day, They look after my son and I can say that they provide the best care to my son. My son has bonded well with the carers and his spirit is always uplifted with the carer's presence. My son is always in pain because he has issues with his kidney, the carers are passionate, empathetic and give maximum support to my son. The carer encourages him to take his medication and contact the hospital when the need arises. I am absolutely pleased with the care my son is receiving and my son as well can confirm it. Thank you so much Sterling Standard Care Group.
15 August 2024
I want to say thank you to Sterling Standard Care Group for giving me good carers who care not only for my physical well-being but also for my mental well-being. Their presence lifts my spirits. One carer, in particular, is the best carer, she is my angel. The carers are very supportive.
12 October 2023
On the whole my sister and I have had a positive experience with the carers that come and support my dad. The main highlights have been supporting him with food preparation, his exercises and engaging in conversation with him. My dad has dementia so it has been reassuring to have this support in place. My dad has adapted well to the carers, which is helpful. It is important that an accurate assessment of the visit is recorded. The care supervisor has been really helpful and supportive.
05 October 2023
Very satisfied with care given. Efficient and caring workers.
04 October 2023
All the carers are very good, efficient and patient. My mom is a very difficult person to deal with, but I haven't seen the carers get impatient or frustrated, this quality is what I appreciate. The coordinators also are very efficient and immediately resolve my problems. Definitely will recommend this care provider.
11 September 2023
The person sent out to care for my mum was completely out of her depth and unable to provide very basic care. It would be disrespectful to carers to give her this title. She was perfectly lovely but inadequate for the task she was sent to do. The agency was aware of the basic job remit and should not have accepted it. This was a dangerous and unsafe situation for my parent. Disgraceful.
Latest Reviews for Sterling Standard Care Group
15 September 2025
I have used Sterling Standard Care on a number of occasions and have always found them excellent. I have the highest praise for the professionalism and personal kindness of carers, who are well trained in all aspects of personal care, helpful, knowledgeable, adaptable, friendly and encouraging. I would like to thank Sterling Standard Care Group for its ready and immediate response to a crisis. They stepped into the breach with immediate same day care when I called them. The management then went the extra mile to help me liaise with the local authority. All in all, I am very reassured to be able to rely on Sterling Standard Care and give them the highest recommendation.
12 September 2025
A Huge Thank You to Sterling Standard and Their Amazing Team Over the past few weeks, I've been going through a really difficult time with my health following an accident. During this challenging period, the support I received from one particular carer over the weekend was absolutely incredible. Although I won't mention names, this carer truly stood out. She was patient, extremely helpful, and made me feel genuinely peaceful and cared for after her three visits. You could clearly see the growth in her skills and the care she delivered - a real example of what good support should look like. When you're vulnerable and facing health complications, having the right people around you makes all the difference. I also want to highlight the office staff. One of the office team members (you know who you are!) showed me kindness and understanding, even when I was feeling quite stressed. She remained calm, supportive, and clearly went above and beyond her role. Thank you, Sterling Standard,
04 June 2025
I have had a wonderful experience with this agency. All the staff are incredibly responsive and supportive, i truly have nothing negative to say. They've been there for me every step of the way. As a grandfather, I see them like my own grandchildren, they are kind, caring, and always looking out for me.
04 October 2024
Sterling Standard Care staff have been outstanding! The carers are always courteous, supportive and respectful to our mother and her condition. The rapport that our mother has with the carers is very endearing and I always feel that the carers are able to accommodate our mother's needs and support the family who wish to support and care for our mother. All carers have handled challenging situations with professionalism and patience. It's never an easy decision to look for and incorporate external care for loved ones and we have been very fortunate to have Sterling Standard Care staff.
30 August 2024
First I want to say thanks for being a good carer for my son. With the company of this carer, my son gained good confidence in physical activities like climbing and how to play safely. This carer is very supportive. He plays with my son like a child. My son really likes this carer.
30 August 2024
Sterling Standard Care Group is a good company that I will recommend anytime any day, They look after my son and I can say that they provide the best care to my son. My son has bonded well with the carers and his spirit is always uplifted with the carer's presence. My son is always in pain because he has issues with his kidney, the carers are passionate, empathetic and give maximum support to my son. The carer encourages him to take his medication and contact the hospital when the need arises. I am absolutely pleased with the care my son is receiving and my son as well can confirm it. Thank you so much Sterling Standard Care Group.
15 August 2024
I want to say thank you to Sterling Standard Care Group for giving me good carers who care not only for my physical well-being but also for my mental well-being. Their presence lifts my spirits. One carer, in particular, is the best carer, she is my angel. The carers are very supportive.
12 October 2023
On the whole my sister and I have had a positive experience with the carers that come and support my dad. The main highlights have been supporting him with food preparation, his exercises and engaging in conversation with him. My dad has dementia so it has been reassuring to have this support in place. My dad has adapted well to the carers, which is helpful. It is important that an accurate assessment of the visit is recorded. The care supervisor has been really helpful and supportive.
05 October 2023
Very satisfied with care given. Efficient and caring workers.
04 October 2023
All the carers are very good, efficient and patient. My mom is a very difficult person to deal with, but I haven't seen the carers get impatient or frustrated, this quality is what I appreciate. The coordinators also are very efficient and immediately resolve my problems. Definitely will recommend this care provider.
11 September 2023
The person sent out to care for my mum was completely out of her depth and unable to provide very basic care. It would be disrespectful to carers to give her this title. She was perfectly lovely but inadequate for the task she was sent to do. The agency was aware of the basic job remit and should not have accepted it. This was a dangerous and unsafe situation for my parent. Disgraceful.