Submit a Review for Pats Care Ltd
Clockhouse, Defiance walk, London, SE18 5QL
View full details of Pats Care LtdLatest Reviews for Pats Care Ltd
25 March 2026
Pats Care have provided support to my nan for a good few years and since December has supported a live in care support they have been great Muna the manager has also been very accomadting and supportive alongside the carers who went to nan on a daily basis. Thank you for your hard work and
commitment to ensuring nan was safe and happy whilst in your care we as a family really appreciate everything.
23 September 2025
The homecare service led by the Care Manager has been outstanding! She tailored Mum's care with incredible efficiency and compassion. Our carers are truly exceptional, going above and beyond to become like extended family to Mum and us. Their kindness, professionalism, and warmth make every visit
special, supporting Mum's personal care, activities, and physical, mental, emotional, and psychological well-being. We couldn't wish for better people to care for her. The care manager and carers deserve immense praise for their seamless, heartfelt care. This service has transformed our lives, and Mum looks forward to every visit from her carers. I wholeheartedly recommend them to anyone seeking exceptional homecare. Thank you for your remarkable work!
26 August 2025
My wife, who is severely disabled, has been using Pats Care for the past year or so, and we have found them to be excellent. The carers are punctual, friendly, respectful and competent. The management is responsive. We have the same small group of carers who are very familiar with our needs.
26 August 2025
The 2 carers who have cared for my father until Jan 2025 and my mother until now have been so so kind and patient and caring. I am very happy, my mother finds their presence very reassuring, which is massivewly important. My mother is deteriorating at 89, so the carers are hugely significant to her
daily routine and the consistency is very reassuring to me, and for us, her family, and for Mum.
15 July 2025
Mum has been having carers from Pat's care for about 3 years now.
If I was asked what we wanted from a care agency, then 3 years ago, I wouldnt have had a clue.
Now, I would say that it is Pat's care
Their ladies do
genuinely care. They don't just provide care, but they are interested in the person and their well being.
I know that if mum had a problem, they would be on the phone to their manager who would then be on the phone to me.
I feel 100% safe knowing that mum's support and needs are being looked after by them.
They are not perfect - nobody can be perfect, but they are pretty close.
10 April 2025
All our regular carers we are very helpful and perform duties well and also make an effort to build a genuine connection. Management are easy to contact and proactive in making sure the duties are catered to our needs.
20 February 2025
Throughout the past two and a half years using Pats Care I have been so impressed by what they have done for my mum. The care that has been provided has always been great, but the carer who has been primarily looking after my mum for more than a year now is exceptional. We all feel very fortunate to
have her as the care and professionalism that she brings to the job cannot be bettered. All the other carers we have met have been kind, caring and very professional. My contacts with the office have always been great, helpful and productive.
19 February 2025
The carers from Pat's Care are very kind, cheerful and well trained. My mum's carers come from the same team so the family get to know them and equally the carers get to know the client and her family. There is continuity of care which is so important. I really value that. The carers can spot when
things are not right with my mum and point it out to me.
If there is a criticism, it would be that one or two carers sometimes talk over my mum in private conversations.
Pat's Care is flexible and will provide carers to suit the family's needs. This is very helpful and supportive for the family.
A year ago, the carers also helped my father on 2 separate occasions: when he fell and when he was choking on his tablets going down the wrong way. He is not officially a client but nonetheless, they recognised an emergency and went out of their way to help.
16 October 2024
I have been very pleased with the professional service from PATS care, the carer has gone over and beyond to look after and care for Mum, and I can rely on them to provide quality care that supports Mum's limited ability. The advice from staff has been second to none, they are always readily
available to answer questions or prompt to return calls. I am thoroughly pleased with the service and would highly recommend it.
16 October 2024
I wholeheartedly recommend Pats Care to anyone in need of care services. Their commitment to excellence, compassion, and individualised care is truly remarkable. They have not only met my expectations but have exceeded them, making a challenging situation so much more manageable. Such a lovely team!
08 October 2024
Amazing service from Pats Care especially the 2 ladies who look after my mum each day and have been seeing my mum since her return home from hospital in October 2022. The ladies are there every day without fail and show my mum such kindness and warmth. Mum has built a bond with the ladies, which
means that as a family we can rest easy knowing Mum is in great hands and cared for when we are not around. It means so much to us all as a family. Thank you so much you are amazing.
04 September 2023
I have no problems with my carers or the agency. They look after me very well.
11 July 2023
Amazing service from Pats Care especially the 2 ladies who look after my mum each day and have been seeing my mum since her return home from hospital in October 2022. The ladies are there every day without fail and show my mum such kindness and warmth and Mum has built a bond with the ladies, which
means that as a family we can rest easy knowing Mum is in great hands and cared for when we are not around. It means so much to us all as a family. Thank you so much you really are amazing.
03 July 2023
We wish to thank you for everything you have done for us and able the carers we have are the best.
Good Bless.
27 June 2023
My carers are absolutely amazing. I have had them for a while now. They are kind, caring and would do anything for me. I can honestly say I don't have any complaints and never had any problems.
31 May 2023
Very helpful and does the job well.
30 May 2023
All carers are A1. Helpful in all ways, very, very happy with them. They are a credit to the company. Can't do enough for my mother. Very respectful to all her needs. A pleasure to have them here.
26 May 2023
Pats Care is the best care agency that I have experienced since my husband had illness and mobility conditions.
They do care for the client and always listen to their needs. They respect the client's privacy and provide a good care service.
18 May 2023
Always pleased with my care. Good service. Lovely ladies that look after me and meet all my needs. They keep me extremely clean and make sure I eat and drink properly. They always report to the office if I’m not well or to my friend. The ladies are always happy and I’m always pleased to see them.
11 May 2023
Since Pat Care agency has been providing care and support for my 87 years old mother for over eight months. I can honestly say my mother has been very looked after, and she has been happy with the carers, especially when it comes to communication with them, as the language barrier was not an issue
for Mother, as the carers can understand to communicate with my mum in Arabic, which is my mum’s first language.
Latest Reviews for Pats Care Ltd
25 March 2026
Pats Care have provided support to my nan for a good few years and since December has supported a live in care support they have been great Muna the manager has also been very accomadting and supportive alongside the carers who went to nan on a daily basis. Thank you for your hard work and
commitment to ensuring nan was safe and happy whilst in your care we as a family really appreciate everything.
23 September 2025
The homecare service led by the Care Manager has been outstanding! She tailored Mum's care with incredible efficiency and compassion. Our carers are truly exceptional, going above and beyond to become like extended family to Mum and us. Their kindness, professionalism, and warmth make every visit
special, supporting Mum's personal care, activities, and physical, mental, emotional, and psychological well-being. We couldn't wish for better people to care for her. The care manager and carers deserve immense praise for their seamless, heartfelt care. This service has transformed our lives, and Mum looks forward to every visit from her carers. I wholeheartedly recommend them to anyone seeking exceptional homecare. Thank you for your remarkable work!
26 August 2025
My wife, who is severely disabled, has been using Pats Care for the past year or so, and we have found them to be excellent. The carers are punctual, friendly, respectful and competent. The management is responsive. We have the same small group of carers who are very familiar with our needs.
26 August 2025
The 2 carers who have cared for my father until Jan 2025 and my mother until now have been so so kind and patient and caring. I am very happy, my mother finds their presence very reassuring, which is massivewly important. My mother is deteriorating at 89, so the carers are hugely significant to her
daily routine and the consistency is very reassuring to me, and for us, her family, and for Mum.
15 July 2025
Mum has been having carers from Pat's care for about 3 years now.
If I was asked what we wanted from a care agency, then 3 years ago, I wouldnt have had a clue.
Now, I would say that it is Pat's care
Their ladies do
genuinely care. They don't just provide care, but they are interested in the person and their well being.
I know that if mum had a problem, they would be on the phone to their manager who would then be on the phone to me.
I feel 100% safe knowing that mum's support and needs are being looked after by them.
They are not perfect - nobody can be perfect, but they are pretty close.
10 April 2025
All our regular carers we are very helpful and perform duties well and also make an effort to build a genuine connection. Management are easy to contact and proactive in making sure the duties are catered to our needs.
20 February 2025
Throughout the past two and a half years using Pats Care I have been so impressed by what they have done for my mum. The care that has been provided has always been great, but the carer who has been primarily looking after my mum for more than a year now is exceptional. We all feel very fortunate to
have her as the care and professionalism that she brings to the job cannot be bettered. All the other carers we have met have been kind, caring and very professional. My contacts with the office have always been great, helpful and productive.
19 February 2025
The carers from Pat's Care are very kind, cheerful and well trained. My mum's carers come from the same team so the family get to know them and equally the carers get to know the client and her family. There is continuity of care which is so important. I really value that. The carers can spot when
things are not right with my mum and point it out to me.
If there is a criticism, it would be that one or two carers sometimes talk over my mum in private conversations.
Pat's Care is flexible and will provide carers to suit the family's needs. This is very helpful and supportive for the family.
A year ago, the carers also helped my father on 2 separate occasions: when he fell and when he was choking on his tablets going down the wrong way. He is not officially a client but nonetheless, they recognised an emergency and went out of their way to help.
16 October 2024
I have been very pleased with the professional service from PATS care, the carer has gone over and beyond to look after and care for Mum, and I can rely on them to provide quality care that supports Mum's limited ability. The advice from staff has been second to none, they are always readily
available to answer questions or prompt to return calls. I am thoroughly pleased with the service and would highly recommend it.
16 October 2024
I wholeheartedly recommend Pats Care to anyone in need of care services. Their commitment to excellence, compassion, and individualised care is truly remarkable. They have not only met my expectations but have exceeded them, making a challenging situation so much more manageable. Such a lovely team!
08 October 2024
Amazing service from Pats Care especially the 2 ladies who look after my mum each day and have been seeing my mum since her return home from hospital in October 2022. The ladies are there every day without fail and show my mum such kindness and warmth. Mum has built a bond with the ladies, which
means that as a family we can rest easy knowing Mum is in great hands and cared for when we are not around. It means so much to us all as a family. Thank you so much you are amazing.
04 September 2023
I have no problems with my carers or the agency. They look after me very well.
11 July 2023
Amazing service from Pats Care especially the 2 ladies who look after my mum each day and have been seeing my mum since her return home from hospital in October 2022. The ladies are there every day without fail and show my mum such kindness and warmth and Mum has built a bond with the ladies, which
means that as a family we can rest easy knowing Mum is in great hands and cared for when we are not around. It means so much to us all as a family. Thank you so much you really are amazing.
03 July 2023
We wish to thank you for everything you have done for us and able the carers we have are the best.
Good Bless.
27 June 2023
My carers are absolutely amazing. I have had them for a while now. They are kind, caring and would do anything for me. I can honestly say I don't have any complaints and never had any problems.
31 May 2023
Very helpful and does the job well.
30 May 2023
All carers are A1. Helpful in all ways, very, very happy with them. They are a credit to the company. Can't do enough for my mother. Very respectful to all her needs. A pleasure to have them here.
26 May 2023
Pats Care is the best care agency that I have experienced since my husband had illness and mobility conditions.
They do care for the client and always listen to their needs. They respect the client's privacy and provide a good care service.
18 May 2023
Always pleased with my care. Good service. Lovely ladies that look after me and meet all my needs. They keep me extremely clean and make sure I eat and drink properly. They always report to the office if I’m not well or to my friend. The ladies are always happy and I’m always pleased to see them.
11 May 2023
Since Pat Care agency has been providing care and support for my 87 years old mother for over eight months. I can honestly say my mother has been very looked after, and she has been happy with the carers, especially when it comes to communication with them, as the language barrier was not an issue
for Mother, as the carers can understand to communicate with my mum in Arabic, which is my mum’s first language.