At Pats Care LTD committed to providing the highest quality of care for clients. To ensure that Pats Care can attract the very best care staff, fees for services are based on what staff are paid.
Dedicated to providing staff with the best pay possible, allowing us to attract the most qualified and experienced care staff. Also strive to make our services accessible to all, meaning our fees remain competitive and affordable.
We are confident that our staff are among the best in the industry, and we are committed to providing our clients with the highest standard of care. If you have any questions or would like to discuss our fees further please do not hesitate to contact us.
These prices are only a guideline, please contact Pats Care Ltd to find out the exact price for your requirements.
Pats Care Ltd has a Review Score of 9.8 (9.757) out of 10, based on 8 reviews in the last 2 years. Over all time Pats Care Ltd has 18 reviews.
Review from M N (Son of Client) published on 15 July 2025
Submitted via Website •
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They are not perfect - nobody can be perfect, but they are pretty close.
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Treated with Dignity
Value for Money
Review from Akeel A (Client) published on 10 April 2025
Submitted via Website •
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Review from Patrick B (Son of Client) published on 20 February 2025
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Review from K C (Daughter of Client) published on 19 February 2025
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Review from Christopher T (Son of Client) published on 16 October 2024
Submitted via Website •
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Review from Ayan A (Client) published on 16 October 2024
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Review from A C (Son of Client) published on 8 October 2024
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Review from Karen T (Client) published on 4 September 2023
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Review from D P (Daughter of Client) published on 11 July 2023
Submitted via Website •
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Review from Phyllis E (Client) published on 3 July 2023
Submitted via Postal Card •
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Review from A W (Client) published on 27 June 2023
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Review from Leslie M (Client) published on 31 May 2023
Submitted via Postal Card •
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Review from Rhoda W (Daughter-in-law of Client) published on 30 May 2023
Submitted via Postal Card •
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Review from Kuma P (Wife of Client) published on 26 May 2023
Submitted via Postal Card •
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Review from Betty G (Client) published on 18 May 2023
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Review from E F (Relative of Client) published on 11 May 2023
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Review from Evelyn A (Daughter of Client) published on 7 May 2023
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Review from Martin J (Son of Client) published on 19 April 2023
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Treated with Dignity
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The Review Score of 9.8 (9.757) out of 10 for Pats Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.957 for Pats Care Ltd is calculated as follows: ( (44 Excellents x 5) + (2 Goods x 4) ) ÷ 46 Ratings = 4.957
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Pats Care Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Jun 2019
Caring
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Director
Joined: 2017
Hello, I’m Patria, the Director of Pats Care. I take great pride in leading an agency that prioritizes the well-being and satisfaction of every client we serve. I founded this agency with a deep passion for care, having started my journey as a carer myself. The sense of fulfillment I experienced in making families feel at ease and supported was truly rewarding, and it inspired me to pursue this path and grow within the industry.
Over the years, I’ve had the privilege of building strong relationships with both clients and their families, something that I hold dear to my heart. As I worked my way up, I gained a true understanding of the struggles that individuals and families face when adjusting to new care needs. I’ve seen firsthand how difficult transitions can be, but I assure you that with Pats Care, our focus is ensuring your satisfaction and peace of mind.
I am committed to making sure that every member of our team is dedicated to providing the highest quality care, meeting the individual needs of every client we work with. At Pats Care, we strive to create a caring, compassionate environment where clients and their families feel truly supported, valued, and heard.
Job Title: Registered Manager
Joined: 2017
As the Registered Manager of a successful domiciliary care agency, I provide strong leadership and dedicated support to my team, ensuring the highest quality of care and the best possible outcomes for clients.
I take full responsibility for achieving and maintaining compliance with regulations, legislation, quality standards, and company policies. I was committed to ensuring that we achieved at least a “Good” rating in CQC inspections and worked proactively to exceed this benchmark.
I am accountable for the health and safety of both staff and clients, ensuring that policies and procedures are consistently followed to provide a safe working environment. I promote business values by applying policies and best practices with consistency, while regularly reviewing and improving processes to deliver efficient, client-focused services.
I am experienced in identifying and recruiting high-quality care staff, implementing effective training, and fostering strong retention. I ensure training is embedded across the service and that the delivery of high-quality care to vulnerable individuals in their homes remains consistent and reliable.
I manage scheduling to guarantee care assistants deliver the right support at the right time, while also overseeing quality assurance and governance through Spot Checks, Service Reviews, Internal Audits, and Annual Surveys. I am skilled at completing and enhancing Assessments, Risk Assessments, and Support Plans, always striving to exceed client expectations and deliver outcomes that make a positive difference.
I share responsibility for the emergency on-call rota, ensuring cover outside of normal working hours. I am also attentive to Key Performance Indicators, accurately recording and reporting data to the Director when required.
I am a passionate, empathetic, and approachable leader who values open communication. I strive to create an environment where staff and clients feel supported, listened to, and empowered.
Job Title: HR Manager
Joined: 2019
Hi, I’m Nimco, and I’m an HR Manager dedicated to ensuring that we recruit the best care staff and place them with the individuals who need their support most. My role focuses on hiring qualified professionals and making sure all staff meet the necessary qualifications and background checks to provide safe, reliable care.
I take great pride in selecting staff who are not only highly skilled but also aligned with the values and needs of the people they’ll be caring for. This ensures the right fit for both the care team and the individuals in our care.
In addition to recruitment, I maintain strong relationships with families to ensure they are always satisfied with the care their loved ones receive. I stay in regular contact with both the staff and families to make sure everything is running smoothly and that any concerns are addressed promptly.
My focus is on providing high-quality care through strong staffing and continuous communication, ensuring that both care recipients and their families feel supported and confident in the care they receive.
Job Title: Care Assessor
Joined: 2020
Hello, I’m Amanda, and I’m a Care Assessor with a passion for building strong, supportive relationships with families. My primary focus is ensuring that individuals receive the highest quality care tailored to their specific needs.
I work closely with families to understand their unique situation and ensure that they have all the information they need to make informed decisions. Through home visits, I assess the care needs of individuals and develop personalized care plans to support their health, safety, and well-being.
Once the care plan is in place, I continue to stay in contact with families, checking in to make sure everything is running smoothly. I make sure that the care provided is aligned with the assessment and that families feel confident and satisfied with the care their loved ones are receiving. Building trust and fostering open communication is key to what I do. I’m here to ensure that every individual’s needs are met with compassion, professionalism, and dedication to their well-being.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pats Care Ltd to verify any information. View our terms and conditions. Pats Care Ltd has an Enhanced Service - more info.