Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for My Homecare Redbridge

stars
stars 15 June 2021
I am extremely pleased with the care I am receiving from My Homecare.
Review from P M (Client / Service User)
stars
stars 02 September 2019
The carers who attend my parents are extremely good, very caring and kind.
Review from F B (Daughter of Client/Service User)
stars
stars 10 July 2019
The care provided by My Homecare Redbridge was exceptional. The carer was very good with Mum and she provided her with all the care she needed and treated her with dignity and respect. I felt really reassured knowing that Mum was being cared for properly.
Review from Mustapha U (Son of Client/Service User)
stars
stars 04 February 2019
My mother has been cared for by My Homecare Redbridge for the past month. Before My Homecare took over, we had some issues with a couple of local agencies but these have been resolved by My Homecare Redbridge. The carers are punctual but if they are going to be late we are informed in advance by the
office and they are very apologetic. The carers go the extra mile to make sure my mum is comfortable and safe due to the training given to them. My Homecare team is in contact with me regularly to update me of Mum’s progress. I know my mum is in good hands and I can get on with doing other things and not worry too much about her.
Review from Louise A (Mother of Client/Service User)