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The Cottage (Unit 10), Kensington Business Park, Ilkeston, DE7 5NY
View Full Details of Avanti HomecareLatest Reviews for Avanti Homecare
15 October 2025
I want to express gratitude for the great care and attention that Avanti has shown during four months of care visits to my mother. Right from the beginning, the first impressions were excellent. The attending staff worked well together to get the required information and also share relevant information. More than anything, they left us feeling happy that Mum was seen, heard and that her needs were recognised and addressed with care. This sensitivity allowed Mum to feel understood and respected, which has always been important for her well-being. Since this first meeting, a staff member continued to be available to us, via telephone, or email to problem solve and or share feedback. Each time the caring team visited, they did what they could to help Mum feel cared for, comfortable and remain independent in her bungalow. Thank you for making Mum feel valued, and cared for, and for sometimes going above and beyond!
08 October 2025
The carers are friendly, helpful and a very nice group of people. If you need help, these people are definitely the people to use.
10 September 2025
I would recommend Avanti Homecare to anyone, they are respectful, communicative, dignified, keep mum happy and clean and mum is always happy to have them. They keep us up to date with changes that happen. Give mum choices too, which is important.
08 September 2025
Extremely happy with all the care received, my mum is treated with dignity and respect at all times, the ladies that visit are so kind and nothing is too much trouble.
19 August 2025
Avanti provide excellent care both through the day-to-day care team and the office management team. Thorough reviews are held on a regular basis, and genuine attempts are made to tailor care offered to my step mum, who can be a bit stubborn! Excellent daily messages posted by the care team on the easy to use app enable the family to monitor my step mum's response to daily support.
25 July 2025
Amazing company, best carers, no problems, I won't be leaving - they always have my best interests and are caring and have compassion and understand when I am not too good.
23 July 2025
The team at Avanti have all been nothing but professional, friendly and efficient since we have been using them.The carers are all lovely, polite and helpful and want to do all they can to help mum. They are always on time and follow all instruction to the letter.We are very happy with the team and the service we receive and would like to thank everyone involved for all the help and support they give us. Mum would be lost without them.
30 June 2025
We are extremely happy that we found Avanti. The staff in the office and the carriers who come in daily are fabulous. Any questions are dealt with promptly. Nothing is too much trouble. Our daily carers are superstars and treat my father with respect and dignity. Dealing with his little ways wonderfully. He has looked so much better with their care and would not hesitate to recommend them.
20 June 2025
Excellent service throughout. I would not be able to keep my father at home without the help I get from the carers. The carers are all s? very helpful and kind. I can approach all members of staff with ease. Everyone is always helpful and will work with me to keep Dad safe and well. Thank you for all your support and help.
30 May 2025
Very helpful and pleasant carers. Always willing to make sure my mum is fed well and comfortable.
30 May 2025
All carers have been competent and shown very great attention to treating the 'cutomer' with dignity. It is comforting to know that great care is being at times when I cannot be there. All carers have been very sociable and good at communicating with us. I am happy with the service.
28 May 2025
Very helpful and caring very professional and willing to do anything. I have had care from Avanti for six years.
09 May 2025
My experience with Avanti has been very positive and I commend them on the quality of the service they provide. The management team has always listened to my concerns and provided me with the best solution to any situation that has arisen. The carers are hard working individuals who demonstrate compassion, respect and perseverance in all they do. They go above and beyond to ensure their clients needs are met.
08 May 2025
Avanti have been providing care for my mum for about 2 years. They are reliable and provide excellent quality carers. The carers are friendly and my mum likes them all. They take the time to chat to her throughout each visit. All carers appear to be well trained and I can read their notes on the app provided. The management team provide an efficient service and deal with any issues promptly. This service is allowing my mum to stay in her own home.
30 April 2025
We chose Avanti after a very poor service from another care company. We were very anxious about the service we would receive. How wrong could we be! From the very first meeting with the care coordinator & the manager, we have had nothing but a professional & caring experience. They definitely put the client first, constantly reviewing how best to meet his needs. There are challenges but they show a great determination to resolve these and importantly they listen and respond. Dementia is not easy but they understand. Thanks for putting our faith back into a care provider.
24 April 2025
Good communication throughout the process, especially if there are any issues. The care team are considerate and gentle with my Mum and also spend time talking to her about her interests and family.
11 April 2025
Wow what an incredible find After my Husband suffered a stroke in Feb 2024 we needed care on his discharge from hospital unfortunately he was in and out of hospital until the August and due to complications and him wanting to stay at home it was agreed that he could with 2 carers 4 times a day. I picked Avanti based on the times they could offer and I couldn't have picked better, the whole team are so friendly, caring and nothing is too much trouble, they understand when you are having a ' bad' day and that goes for me as well as my husband and respect that they are in your home when times are tough. We have a physio and she comes when the carers are here and they fully support the exercise program that is given and she has herself praised them and even recommended Avanti to her clients Over all 10/10 couldn't have chosen better
06 March 2025
We have used Avanti Homecare now for two years. They have been an excellent care company. The carers are always very attentive and make my mum smile before they leave as she is bedridden. This is very important. They are extremely reliable. Have never let her down, where we have used other companies and this has been the case which has been extremely stressful. As a company, they are in contact regularly, checking that things are done and asking if there are any problems. From our experience, this is how care companies should be run, and we appreciate everything they do.
17 February 2025
I have found the Avanti Homecare carers to be both compassionate and professional in providing for the needs of my father over the last 2 and a half years. The management team are always receptive to his changing requirements. Carers and management are proactive in keeping me informed of his condition when necessary. I am very grateful for their help. Thank you.
07 February 2025
During the last few years of my late father's life, my father was cared for by Avanti Homecare. The care and support of both my father and his extended family was outstanding. During the final months of my father's life, Avanti's dedication shone through. They helped us all to come to terms with the loss of our father.
Latest Reviews for Avanti Homecare
15 October 2025
I want to express gratitude for the great care and attention that Avanti has shown during four months of care visits to my mother. Right from the beginning, the first impressions were excellent. The attending staff worked well together to get the required information and also share relevant information. More than anything, they left us feeling happy that Mum was seen, heard and that her needs were recognised and addressed with care. This sensitivity allowed Mum to feel understood and respected, which has always been important for her well-being. Since this first meeting, a staff member continued to be available to us, via telephone, or email to problem solve and or share feedback. Each time the caring team visited, they did what they could to help Mum feel cared for, comfortable and remain independent in her bungalow. Thank you for making Mum feel valued, and cared for, and for sometimes going above and beyond!
08 October 2025
The carers are friendly, helpful and a very nice group of people. If you need help, these people are definitely the people to use.
10 September 2025
I would recommend Avanti Homecare to anyone, they are respectful, communicative, dignified, keep mum happy and clean and mum is always happy to have them. They keep us up to date with changes that happen. Give mum choices too, which is important.
08 September 2025
Extremely happy with all the care received, my mum is treated with dignity and respect at all times, the ladies that visit are so kind and nothing is too much trouble.
19 August 2025
Avanti provide excellent care both through the day-to-day care team and the office management team. Thorough reviews are held on a regular basis, and genuine attempts are made to tailor care offered to my step mum, who can be a bit stubborn! Excellent daily messages posted by the care team on the easy to use app enable the family to monitor my step mum's response to daily support.
25 July 2025
Amazing company, best carers, no problems, I won't be leaving - they always have my best interests and are caring and have compassion and understand when I am not too good.
23 July 2025
The team at Avanti have all been nothing but professional, friendly and efficient since we have been using them.The carers are all lovely, polite and helpful and want to do all they can to help mum. They are always on time and follow all instruction to the letter.We are very happy with the team and the service we receive and would like to thank everyone involved for all the help and support they give us. Mum would be lost without them.
30 June 2025
We are extremely happy that we found Avanti. The staff in the office and the carriers who come in daily are fabulous. Any questions are dealt with promptly. Nothing is too much trouble. Our daily carers are superstars and treat my father with respect and dignity. Dealing with his little ways wonderfully. He has looked so much better with their care and would not hesitate to recommend them.
20 June 2025
Excellent service throughout. I would not be able to keep my father at home without the help I get from the carers. The carers are all s? very helpful and kind. I can approach all members of staff with ease. Everyone is always helpful and will work with me to keep Dad safe and well. Thank you for all your support and help.
30 May 2025
Very helpful and pleasant carers. Always willing to make sure my mum is fed well and comfortable.
30 May 2025
All carers have been competent and shown very great attention to treating the 'cutomer' with dignity. It is comforting to know that great care is being at times when I cannot be there. All carers have been very sociable and good at communicating with us. I am happy with the service.
28 May 2025
Very helpful and caring very professional and willing to do anything. I have had care from Avanti for six years.
09 May 2025
My experience with Avanti has been very positive and I commend them on the quality of the service they provide. The management team has always listened to my concerns and provided me with the best solution to any situation that has arisen. The carers are hard working individuals who demonstrate compassion, respect and perseverance in all they do. They go above and beyond to ensure their clients needs are met.
08 May 2025
Avanti have been providing care for my mum for about 2 years. They are reliable and provide excellent quality carers. The carers are friendly and my mum likes them all. They take the time to chat to her throughout each visit. All carers appear to be well trained and I can read their notes on the app provided. The management team provide an efficient service and deal with any issues promptly. This service is allowing my mum to stay in her own home.
30 April 2025
We chose Avanti after a very poor service from another care company. We were very anxious about the service we would receive. How wrong could we be! From the very first meeting with the care coordinator & the manager, we have had nothing but a professional & caring experience. They definitely put the client first, constantly reviewing how best to meet his needs. There are challenges but they show a great determination to resolve these and importantly they listen and respond. Dementia is not easy but they understand. Thanks for putting our faith back into a care provider.
24 April 2025
Good communication throughout the process, especially if there are any issues. The care team are considerate and gentle with my Mum and also spend time talking to her about her interests and family.
11 April 2025
Wow what an incredible find After my Husband suffered a stroke in Feb 2024 we needed care on his discharge from hospital unfortunately he was in and out of hospital until the August and due to complications and him wanting to stay at home it was agreed that he could with 2 carers 4 times a day. I picked Avanti based on the times they could offer and I couldn't have picked better, the whole team are so friendly, caring and nothing is too much trouble, they understand when you are having a ' bad' day and that goes for me as well as my husband and respect that they are in your home when times are tough. We have a physio and she comes when the carers are here and they fully support the exercise program that is given and she has herself praised them and even recommended Avanti to her clients Over all 10/10 couldn't have chosen better
06 March 2025
We have used Avanti Homecare now for two years. They have been an excellent care company. The carers are always very attentive and make my mum smile before they leave as she is bedridden. This is very important. They are extremely reliable. Have never let her down, where we have used other companies and this has been the case which has been extremely stressful. As a company, they are in contact regularly, checking that things are done and asking if there are any problems. From our experience, this is how care companies should be run, and we appreciate everything they do.
17 February 2025
I have found the Avanti Homecare carers to be both compassionate and professional in providing for the needs of my father over the last 2 and a half years. The management team are always receptive to his changing requirements. Carers and management are proactive in keeping me informed of his condition when necessary. I am very grateful for their help. Thank you.
07 February 2025
During the last few years of my late father's life, my father was cared for by Avanti Homecare. The care and support of both my father and his extended family was outstanding. During the final months of my father's life, Avanti's dedication shone through. They helped us all to come to terms with the loss of our father.