Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Unite Care Group Ltd

stars
stars 29 June 2020
My Mum was in hospital for four months and came home when pandemic started. It was a very unsettling time for her at 93 years of age. Carers at Unite have been brilliant with her and she is so happy with the care she is getting. They have gone over and above in helping her. I am so grateful. Well
done Unite.
Review from L H (Daughter of Client/Service User)
stars
stars 25 June 2020
The care provided by Unite Care is very good. I am able to communicate with senior staff if needed, the action is prompt, and I feel my husband and I are at the centre of decisions made around his care. I would highly recommend this care company, especially for those with memory problems and in
palliative care.
Review from Hilary B (Wife of Client/Service User)