Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for Baines Care Ltd

stars
stars 22 March 2022
This review has been on my to-do list for quite some time. My father was released from the hospital in February 2020 and died in December 2021 after nearly two years of care by Baines carers. Baines carers visited my father four times a day after he suffered a stroke and was bedridden. They not
only looked after my father's needs, but they also made sure my mother was okay. They constantly made time to talk to my mother, and they all developed a terrific bond with her. My father was well cared for by the carers, who did not hesitate to assist him in any way. I can't express my gratitude enough to Baines Carers for their excellent care and support for my father. Thank you very much for all that you did for my Dad and my mum through the difficult times. I would highly recommend Baines.
Review from B G (Daughter of Client/Service User)
stars
stars 04 September 2019
The staff are all friendly, caring and very professional. There is nothing within their ability that is too much trouble for them to help make patients comfortable not just physically but mentally. I would highly recommend Baines.
Review from Elma C (Client / Service User)