Kibworth Business Park, 6 Nursery Court, Kibworth, Leicester, LE8 0EX
View Full Details of Bluebird Care Market Harborough, Oadby, Rugby & LutterworthFrom my initial contact I have been very impressed with the manager and the team. My mum was reluctant to accept help but after the carer taking her to a hospital appointment and shopping she loves it. Bluebird Care have given her independance to choose and everything was explained very well. A very professional, highly organised friendly flexible team. I cannot thank them enough.
I have been impressed by the character and professionalism of the 'Bluebirds' whose continuing cheerfulness and compassion is talked up by professionalism and sharp-eyed experience of eldercare. On an administrative level the Bluebird organisation is flexible and responsive. It is helpful when they can ramp up care provision to respond to personal circumstances of family/carers. Each one does seem to have a rather demanding case load which might be alleviated by bringing in extra staff.
Nothing to add all as the ratings.
We have used Bluebird for the last few months and have had the most excellent service from them. Their carers are kind, gentle empathetic people. Their sensitivity in the different, sometimes difficult situations has been treated with the utmost professionalism. I cannot fault them. Very knowledgeable in all areas. Always cheerful whether first thing in the morning or last thing at night. Can recommend to anyone with a loved one needing care.
From first contacting Bluebird to enquire about care to the first assessment, communication, visit schedule and care team, we have had an excellent experience. The Manager is responsive, friendly, accommodating and compassionate. The care team go above and beyond, and the care provided is of a very high standard. She is settled, content and happy (she has advanced dementia and sometimes has been anxious and unsettled). I can now be a daughter again. Thank you.
We are very satisfied with the care. They are so kind and polite. Nothing is too much trouble.
Bluebird Care has allowed our mother to remain in her own home and be supported with independent living. A tailored service to her needs and our requests. The carers are all professional, respectful, polite and caring. The portal with daily notes gives us reassurance on our mother's safety and happiness.
Professional, helpful, punctual and above all, the carer is kind. My husband, who has Parkinson's, has never talked so much and his spoken voice has greatly improved since having the Bluebird Care carer. I would highly recommend Bluebird.
Both ladies have been punctual and willing to do what I wanted, cooking, preparing the meal and very pleasant.
Our experience with Bluebird Care has always been excellent. The carers who come to our home are really first-class at looking after my wife and, importantly, are on time. Contact with the office is easy and queries are always resolved to our satisfaction.
Much prefers to be washed in two halves so that he is not left naked.
Overall we have been very happy with the care provided by Bluebird for my mother. The admin team were exceptionally adaptable and accommodating when it came to tailoring a plan to suit and all the carers have been conscientious, warm and caring.
Bluebird stepped in very quickly and efficiently after my mum had a bad fall and needed care. The carers are extremely friendly, helpful and take time to talk to mum on a human level, which is so important. They are also flexible and responsive to any changes we have requested and will always call with any concerns or suggestions.
Since losing my wife, I have used Bluebird Care for almost one year. I have found them very helpful and they have provided excellent care for me. The office staff are very responsive and always try their best to accommodate my needs and timings.
Everybody is very kind and helpful and they just do what is best for you.
Excellent service in regaining confidence following hospitalisation. Staff are extremely caring.
Bluebird has provided an excellent level of care to Mum. The staff are friendly and professional and we couldn't ask for better. They really took the time to get to know Mum and her likes and dislikes. One staff member especially with his cheerful smile, and another whose vigilance saved Mum from a nasty pressure sore by noticing a slight change in skin colour.
My father is very happy with his twice-weekly care visits. The carers are always very flexible on what they will help him with which means he gets support on things that are important to him when the carers visit. The people working behind the scenes in the office are very well-organised: the initial assessment visit was easy to organise, people are always helpful when I call and everyone does their best to ensure that the same carers visit whenever possible.
Mum went from being a reluctant care receiver to someone who enjoyed and looked forward to the carer visits in almost no time at all. She wanted company and someone to talk to, but they also had a view to doing as much home care as she would allow. Mum is not always an easy person, and they seemed to deal with this with infinite ease!
We have been extremely pleased with the level of care provided for our 91-year-old father. Communication with the staff in the office is excellent, and all our requests are always passed on to the team of carers straight away. We are also very pleased that regular staff visit our father, which is reassuring and provides continuity in his care. The daily comments in the client portal are very helpful, with the right amount of detail for both myself and my sister who both live 2.5 hours away.
From my initial contact I have been very impressed with the manager and the team. My mum was reluctant to accept help but after the carer taking her to a hospital appointment and shopping she loves it. Bluebird Care have given her independance to choose and everything was explained very well. A very professional, highly organised friendly flexible team. I cannot thank them enough.
I have been impressed by the character and professionalism of the 'Bluebirds' whose continuing cheerfulness and compassion is talked up by professionalism and sharp-eyed experience of eldercare. On an administrative level the Bluebird organisation is flexible and responsive. It is helpful when they can ramp up care provision to respond to personal circumstances of family/carers. Each one does seem to have a rather demanding case load which might be alleviated by bringing in extra staff.
Nothing to add all as the ratings.
We have used Bluebird for the last few months and have had the most excellent service from them. Their carers are kind, gentle empathetic people. Their sensitivity in the different, sometimes difficult situations has been treated with the utmost professionalism. I cannot fault them. Very knowledgeable in all areas. Always cheerful whether first thing in the morning or last thing at night. Can recommend to anyone with a loved one needing care.
From first contacting Bluebird to enquire about care to the first assessment, communication, visit schedule and care team, we have had an excellent experience. The Manager is responsive, friendly, accommodating and compassionate. The care team go above and beyond, and the care provided is of a very high standard. She is settled, content and happy (she has advanced dementia and sometimes has been anxious and unsettled). I can now be a daughter again. Thank you.
We are very satisfied with the care. They are so kind and polite. Nothing is too much trouble.
Bluebird Care has allowed our mother to remain in her own home and be supported with independent living. A tailored service to her needs and our requests. The carers are all professional, respectful, polite and caring. The portal with daily notes gives us reassurance on our mother's safety and happiness.
Professional, helpful, punctual and above all, the carer is kind. My husband, who has Parkinson's, has never talked so much and his spoken voice has greatly improved since having the Bluebird Care carer. I would highly recommend Bluebird.
Both ladies have been punctual and willing to do what I wanted, cooking, preparing the meal and very pleasant.
Our experience with Bluebird Care has always been excellent. The carers who come to our home are really first-class at looking after my wife and, importantly, are on time. Contact with the office is easy and queries are always resolved to our satisfaction.
Much prefers to be washed in two halves so that he is not left naked.
Overall we have been very happy with the care provided by Bluebird for my mother. The admin team were exceptionally adaptable and accommodating when it came to tailoring a plan to suit and all the carers have been conscientious, warm and caring.
Bluebird stepped in very quickly and efficiently after my mum had a bad fall and needed care. The carers are extremely friendly, helpful and take time to talk to mum on a human level, which is so important. They are also flexible and responsive to any changes we have requested and will always call with any concerns or suggestions.
Since losing my wife, I have used Bluebird Care for almost one year. I have found them very helpful and they have provided excellent care for me. The office staff are very responsive and always try their best to accommodate my needs and timings.
Everybody is very kind and helpful and they just do what is best for you.
Excellent service in regaining confidence following hospitalisation. Staff are extremely caring.
Bluebird has provided an excellent level of care to Mum. The staff are friendly and professional and we couldn't ask for better. They really took the time to get to know Mum and her likes and dislikes. One staff member especially with his cheerful smile, and another whose vigilance saved Mum from a nasty pressure sore by noticing a slight change in skin colour.
My father is very happy with his twice-weekly care visits. The carers are always very flexible on what they will help him with which means he gets support on things that are important to him when the carers visit. The people working behind the scenes in the office are very well-organised: the initial assessment visit was easy to organise, people are always helpful when I call and everyone does their best to ensure that the same carers visit whenever possible.
Mum went from being a reluctant care receiver to someone who enjoyed and looked forward to the carer visits in almost no time at all. She wanted company and someone to talk to, but they also had a view to doing as much home care as she would allow. Mum is not always an easy person, and they seemed to deal with this with infinite ease!
We have been extremely pleased with the level of care provided for our 91-year-old father. Communication with the staff in the office is excellent, and all our requests are always passed on to the team of carers straight away. We are also very pleased that regular staff visit our father, which is reassuring and provides continuity in his care. The daily comments in the client portal are very helpful, with the right amount of detail for both myself and my sister who both live 2.5 hours away.