Submit a Review for Seasoned Hands Care
78 Walter Scott Avenue, Edinburgh, EH16 5RL
View full details of Seasoned Hands CareLatest Reviews for Seasoned Hands Care
02 December 2025
Season hands looked after my mother each day over the last few years, with twice daily support visits . the team are excellent and i would highly recommend them for people who need additional support at home. All of the team that looked after mum were pleasant, polite, professional , attentive,
always turned up when required and most of all they care. Season hands followed all regulatory requirements and always practiced excellent hygiene. the head office team are good to work with - they listen, they help and the are flexible to the needs of the client under their care.
i would highly recommend Season hands to families who need help in daily tasks, medication management and looking after someone.
01 December 2025
Seasoned Hands have been a great, trusted support to us and our mother whilst she has needed assistance over the past 4 years, and this has been very much appreciated by us and by her. She always thought the carers were respectful, kind and looked to assist her more if she required, always checking
if there was anything else they could do.
We trusted them coming into her home, which feels hard at first when you need to set a key box, knowing people you don't yet know shall be visiting the house. But we were always reassured. And the individual carers seem to take great pride in their work and care, which cannot be an easy job with the different client needs, and travel in between different locations often in all weathers. I would say that the provider is of high quality, and we have seen them grow and develop over the time they have assisted us, which is no surprise due to their quality of care.
18 November 2025
All the carers were kind and compassionate. They were usually punctual, and had friendly ways of engaging with our father. They related well to him and helped him greatly with his personal care. He liked them and enjoyed their company.
It could be challenging for some carers to realise the
increasing disabilities arising from our father's dementia, and I felt that some did not really understand how to create an environment to encourage him with behaviours like eating and drinking and moving around. I appreciate though that these things are a challenge for all of us us, family included.
Our father would not have been able to remain at home as long as he did without the help of the SHC carers
We are extremely grateful to them all.
26 June 2025
Seasoned Hands Care looked after my son so well. Carers are very professional, cautious, loving and approachable. They made our lives easier by their compassionate care.
23 June 2025
Seasoned Hands have provided a very high standard of care, they have been flexible, reliable and caring in all aspects of their work.
The care staff are always punctual and efficient and the management team very flexible in making changes to visit times af short notice.
The care staff have been
encouraging and motivating with helping me to complete my daily exercise program after a spinal cord injury.
16 June 2025
Seasoned hands care reassured after so many providers let us down. They are true to their words; care is with compassion. Carers are well mannered, caring and very friendly. I cannot thank them enough.
22 January 2024
Seasoned Hands Care is new to us (husband) but we are very pleased with the care given (super!) and hope it will stay this way.
13 November 2023
Seasoned Hands were extremely helpful in setting up morning visits to check if my husband had taken his medication while I was away at a conference for a few days. Not easy, because my husband is not always very cooperative. I was swithering between 4 and 5 stars because entering the report on the
app sometimes took longer than expected, but the management have assured me that this is a problem they have dealt with. I will be using Seasoned Hands' services again soon.
07 November 2023
When my mother-in-law suddenly took ill and was put in palliative care, Seasoned Hands was the only care agency that was willing to help. They were caring and professional. The girls who tended to my mother-in-law treated her with respect and dignity. Without them we would not have been able to
bring her home. We used them for eight months before my mother-in-law sadly passed away. The owner was amazing, what a star she was from the very first day Mum came out of hospital. They also try and send the same team out so that they can get to know the client's needs.
03 November 2023
Over a period of ill health before admitted to hospital we found the care and attention given to my mother to be extremely helpful. My mother became friends with her carers, she found them to be very kind and understanding.
07 August 2023
On multiple grounds, I had to discharge their services. I could not have been more disappointed. There was nothing about their services that I can describe as satisfactory. I feel very badly let down.
05 July 2023
Seasoned Hands have a great set of caregivers. Each and everyone is friendly and polite while providing good-quality professional care. They always listen to my needs and are ready to help as best they can.
02 May 2023
The team that have all done caring for me and all are very good. I have an order of preference. I especially like one lady; she is very understanding of my needs and very sensitive to her care. We get on very well together. But I have much appreciated the visits of all the staff who have been very
helpful. I really depend on their caring help, and much appreciate their smiling, friendly manner.
17 April 2023
At the age of 93 (close to 94), I am confined to my one-floor apartment in a tenement built in 1824. I spend much of the daytime in an adjustable reclining chair in my living room. I move to my kitchen/dining room for meals with the support of a trolley. My carers change my nappy up to three times a
day. I do the food preparation and cooking myself since my carers overcook everything! They are not happy to be excluded. Their skills as nappy changers (I have become incontinent) are good. To me, they are friends!
12 April 2023
Although some of the carers are good at building a rapport with myself (client), others aren't and do not attempt much communication. Agreed tasks are usually done, but there are still times when these aren't done to a satisfactory level (wet washing left on a dry bed).
Points are raised regularly
with management and noted down, but this rarely trickles down to carers, so issues don't/take a while to get rectified.
06 January 2023
I am happy with the service provided by the care team. They are quick to notice if there is a need for extra vigilance and will try to rectify any problems occurring.
We are supposed to have two carers, but sometimes that does not always happen. But this is due to travel issues, which is no fault
of the carers.
30 December 2022
Service is satisfactory and reliable. Carers are cheerful, friendly and competent. New carers are introduced to the family prior to becoming regular carers. The management check either by telephone or visit personally to check that the service is satisfactory.
29 July 2022
Seasoned Hands Care provided a great care service to my wife, settling her back home from the hospital and re-enabling her. Staff are cheerful and very professional, and management is very proactive. All-round excellent care is given, which my wife and I are very grateful for.
23 May 2022
We were very impressed with the way in which Seasoned Hands Care were able to come to our rescue when another company withdrew suddenly. And on another occasion of crisis, Seasoned Hands Care responded really quickly in rescuing us. I like the way we have a regular carer and a team of assistants who
we can get to know. They cope very well with the problems of caring for him, though sometimes have difficulty understanding them through the masks. It would be nice if they could talk more to him. We are finding it very expensive, and frequently, the visit takes a half-hour.
11 May 2022
My husband has a complex set of needs, and Seasoned Hands has proven themselves to be both reliable and caring. The former is a particular achievement during a pandemic. The staff are cheerful and trustworthy, and managers are evident on the ground spot-checking and engaging in quality appraisals.
Latest Reviews for Seasoned Hands Care
02 December 2025
Season hands looked after my mother each day over the last few years, with twice daily support visits . the team are excellent and i would highly recommend them for people who need additional support at home. All of the team that looked after mum were pleasant, polite, professional , attentive,
always turned up when required and most of all they care. Season hands followed all regulatory requirements and always practiced excellent hygiene. the head office team are good to work with - they listen, they help and the are flexible to the needs of the client under their care.
i would highly recommend Season hands to families who need help in daily tasks, medication management and looking after someone.
01 December 2025
Seasoned Hands have been a great, trusted support to us and our mother whilst she has needed assistance over the past 4 years, and this has been very much appreciated by us and by her. She always thought the carers were respectful, kind and looked to assist her more if she required, always checking
if there was anything else they could do.
We trusted them coming into her home, which feels hard at first when you need to set a key box, knowing people you don't yet know shall be visiting the house. But we were always reassured. And the individual carers seem to take great pride in their work and care, which cannot be an easy job with the different client needs, and travel in between different locations often in all weathers. I would say that the provider is of high quality, and we have seen them grow and develop over the time they have assisted us, which is no surprise due to their quality of care.
18 November 2025
All the carers were kind and compassionate. They were usually punctual, and had friendly ways of engaging with our father. They related well to him and helped him greatly with his personal care. He liked them and enjoyed their company.
It could be challenging for some carers to realise the
increasing disabilities arising from our father's dementia, and I felt that some did not really understand how to create an environment to encourage him with behaviours like eating and drinking and moving around. I appreciate though that these things are a challenge for all of us us, family included.
Our father would not have been able to remain at home as long as he did without the help of the SHC carers
We are extremely grateful to them all.
26 June 2025
Seasoned Hands Care looked after my son so well. Carers are very professional, cautious, loving and approachable. They made our lives easier by their compassionate care.
23 June 2025
Seasoned Hands have provided a very high standard of care, they have been flexible, reliable and caring in all aspects of their work.
The care staff are always punctual and efficient and the management team very flexible in making changes to visit times af short notice.
The care staff have been
encouraging and motivating with helping me to complete my daily exercise program after a spinal cord injury.
16 June 2025
Seasoned hands care reassured after so many providers let us down. They are true to their words; care is with compassion. Carers are well mannered, caring and very friendly. I cannot thank them enough.
22 January 2024
Seasoned Hands Care is new to us (husband) but we are very pleased with the care given (super!) and hope it will stay this way.
13 November 2023
Seasoned Hands were extremely helpful in setting up morning visits to check if my husband had taken his medication while I was away at a conference for a few days. Not easy, because my husband is not always very cooperative. I was swithering between 4 and 5 stars because entering the report on the
app sometimes took longer than expected, but the management have assured me that this is a problem they have dealt with. I will be using Seasoned Hands' services again soon.
07 November 2023
When my mother-in-law suddenly took ill and was put in palliative care, Seasoned Hands was the only care agency that was willing to help. They were caring and professional. The girls who tended to my mother-in-law treated her with respect and dignity. Without them we would not have been able to
bring her home. We used them for eight months before my mother-in-law sadly passed away. The owner was amazing, what a star she was from the very first day Mum came out of hospital. They also try and send the same team out so that they can get to know the client's needs.
03 November 2023
Over a period of ill health before admitted to hospital we found the care and attention given to my mother to be extremely helpful. My mother became friends with her carers, she found them to be very kind and understanding.
07 August 2023
On multiple grounds, I had to discharge their services. I could not have been more disappointed. There was nothing about their services that I can describe as satisfactory. I feel very badly let down.
05 July 2023
Seasoned Hands have a great set of caregivers. Each and everyone is friendly and polite while providing good-quality professional care. They always listen to my needs and are ready to help as best they can.
02 May 2023
The team that have all done caring for me and all are very good. I have an order of preference. I especially like one lady; she is very understanding of my needs and very sensitive to her care. We get on very well together. But I have much appreciated the visits of all the staff who have been very
helpful. I really depend on their caring help, and much appreciate their smiling, friendly manner.
17 April 2023
At the age of 93 (close to 94), I am confined to my one-floor apartment in a tenement built in 1824. I spend much of the daytime in an adjustable reclining chair in my living room. I move to my kitchen/dining room for meals with the support of a trolley. My carers change my nappy up to three times a
day. I do the food preparation and cooking myself since my carers overcook everything! They are not happy to be excluded. Their skills as nappy changers (I have become incontinent) are good. To me, they are friends!
12 April 2023
Although some of the carers are good at building a rapport with myself (client), others aren't and do not attempt much communication. Agreed tasks are usually done, but there are still times when these aren't done to a satisfactory level (wet washing left on a dry bed).
Points are raised regularly
with management and noted down, but this rarely trickles down to carers, so issues don't/take a while to get rectified.
06 January 2023
I am happy with the service provided by the care team. They are quick to notice if there is a need for extra vigilance and will try to rectify any problems occurring.
We are supposed to have two carers, but sometimes that does not always happen. But this is due to travel issues, which is no fault
of the carers.
30 December 2022
Service is satisfactory and reliable. Carers are cheerful, friendly and competent. New carers are introduced to the family prior to becoming regular carers. The management check either by telephone or visit personally to check that the service is satisfactory.
29 July 2022
Seasoned Hands Care provided a great care service to my wife, settling her back home from the hospital and re-enabling her. Staff are cheerful and very professional, and management is very proactive. All-round excellent care is given, which my wife and I are very grateful for.
23 May 2022
We were very impressed with the way in which Seasoned Hands Care were able to come to our rescue when another company withdrew suddenly. And on another occasion of crisis, Seasoned Hands Care responded really quickly in rescuing us. I like the way we have a regular carer and a team of assistants who
we can get to know. They cope very well with the problems of caring for him, though sometimes have difficulty understanding them through the masks. It would be nice if they could talk more to him. We are finding it very expensive, and frequently, the visit takes a half-hour.
11 May 2022
My husband has a complex set of needs, and Seasoned Hands has proven themselves to be both reliable and caring. The former is a particular achievement during a pandemic. The staff are cheerful and trustworthy, and managers are evident on the ground spot-checking and engaging in quality appraisals.