Seasoned Hands Care

I found all Seasoned Hands staff whom I encountered to be both pleasant individuals and proficient in their roles as carers. Seasoned Hands helped me to care for my Grandmother during the final few months of her life.

We will always appreciate the support they gave our family and would wholeheartedly recommend their services to anyone needing end of-life care.

Thanks to seasoned Hands for the care and support they offered Mum. She was always treated with kindness and compassion and we are so grateful for everything they have done for our family. Have no hesitation recommending.

i would highly recommend Season hands to families who need help in daily tasks, medication management and looking after someone.

We trusted them coming into her home, which feels hard at first when you need to set a key box, knowing people you don't yet know shall be visiting the house. But we were always reassured. And the individual carers seem to take great pride in their work and care, which cannot be an easy job with the different client needs, and travel in between different locations often in all weathers. I would say that the provider is of high quality, and we have seen them grow and develop over the time they have assisted us, which is no surprise due to their quality of care.

We are extremely grateful to them all.

Seasoned Hands Care looked after my son so well. Carers are very professional, cautious, loving and approachable. They made our lives easier by their compassionate care.

The care staff have been encouraging and motivating with helping me to complete my daily exercise program after a spinal cord injury.

Seasoned hands care reassured after so many providers let us down. They are true to their words; care is with compassion. Carers are well mannered, caring and very friendly. I cannot thank them enough.

Seasoned Hands Care is new to us (husband) but we are very pleased with the care given (super!) and hope it will stay this way.

Seasoned Hands were extremely helpful in setting up morning visits to check if my husband had taken his medication while I was away at a conference for a few days. Not easy, because my husband is not always very cooperative. I was swithering between 4 and 5 stars because entering the report on the app sometimes took longer than expected, but the management have assured me that this is a problem they have dealt with. I will be using Seasoned Hands' services again soon.

When my mother-in-law suddenly took ill and was put in palliative care, Seasoned Hands was the only care agency that was willing to help. They were caring and professional. The girls who tended to my mother-in-law treated her with respect and dignity. Without them we would not have been able to bring her home. We used them for eight months before my mother-in-law sadly passed away. The owner was amazing, what a star she was from the very first day Mum came out of hospital. They also try and send the same team out so that they can get to know the client's needs.

Over a period of ill health before admitted to hospital we found the care and attention given to my mother to be extremely helpful. My mother became friends with her carers, she found them to be very kind and understanding.

On multiple grounds, I had to discharge their services. I could not have been more disappointed. There was nothing about their services that I can describe as satisfactory. I feel very badly let down.

Seasoned Hands have a great set of caregivers. Each and everyone is friendly and polite while providing good-quality professional care. They always listen to my needs and are ready to help as best they can.

The team that have all done caring for me and all are very good. I have an order of preference. I especially like one lady; she is very understanding of my needs and very sensitive to her care. We get on very well together. But I have much appreciated the visits of all the staff who have been very helpful. I really depend on their caring help, and much appreciate their smiling, friendly manner.

At the age of 93 (close to 94), I am confined to my one-floor apartment in a tenement built in 1824. I spend much of the daytime in an adjustable reclining chair in my living room. I move to my kitchen/dining room for meals with the support of a trolley. My carers change my nappy up to three times a day. I do the food preparation and cooking myself since my carers overcook everything! They are not happy to be excluded. Their skills as nappy changers (I have become incontinent) are good. To me, they are friends!

Points are raised regularly with management and noted down, but this rarely trickles down to carers, so issues don't/take a while to get rectified.

We are supposed to have two carers, but sometimes that does not always happen. But this is due to travel issues, which is no fault of the carers.

Service is satisfactory and reliable. Carers are cheerful, friendly and competent. New carers are introduced to the family prior to becoming regular carers. The management check either by telephone or visit personally to check that the service is satisfactory.