Submit a Review for Rest Assured Homecare (UK) Ltd
The Boathouse, Harbour Square, Wisbech, PE13 3BH
View Full Details of Rest Assured Homecare (UK) LtdLatest Reviews for Rest Assured Homecare (UK) Ltd
02 September 2025
The carers were courteous and helpful. Were late on a few occasions but no communication to let me know.
19 August 2025
The care provided by the team was excellent: professional, caring and respectful. My mother was treated gently and made comfortable. The whole process of setting up the care package was managed quickly and efficiently and we felt very supported as a family. Thank you to all the team. I would strongly recommend this service to anyone looking for Homecare for their loved one.
08 August 2025
I would like to thank all the cares for their professionalism and amazing service. Big thank you to the whole team including the lady in the office.
28 July 2025
Amazing service, efficient and very caring during a most difficult time. Would recommend to anyone in trouble.
17 July 2025
I am very satified with all the care I am receiving & look forward to seeing them.
17 July 2025
We've been using this team of carers for 10 months now and can honestly say we've found them to be excellent - both the front-line carers and the back room staff. The carers are kind, cheerful and professional. As a carer for my partner, I could not have coped without them. We've had a couple of emergency situations and they've been great. Nothing is too much trouble. I want to say a big thank you to you all.
15 July 2025
Great service, kind and caring with a sense of humour. Punctual and excellent communication. Mum didn't want care but has settled well in to routine. Carers are happy to help her with pets, which are her reason for getting up in the morning. They report on her mental health as well as physical wellbeing. She feels supported without loss of independence and I have peace of mind. Would definitely recommend.
15 July 2025
Overall very pleased with the service. The app is helpful to monitor my fathers meals and medication administration when prepared by care staff because he has diabettes and dementia. I would recommend Rest Assured.
08 July 2025
Overall very pleased. Quick response time when enquiring for care and assessment done efficiently. Caregivers are respectful and thorough. The app is particularly useful to check on status of mums wellbeing and care given. Any changes to care needed are dealt with swiftly and concerns are dealt with promptly. Would recommend highly.
04 July 2025
Carers were kind and respectful and always arrived at the designated time(morning and evening). Always offered to do any jobs needed around the house that my mother was unable to do following a fractured shoulder. Company is highly recommended .
04 July 2025
We as a family are happy with the care that has been provided, both my parents have dementia which is very challenging, both my parents were not happy in the beginning but we worked together and with mostly the the same carers my parents are slowly getting more relaxed with having carers in their home and now like to see them so that's a great improvement and is only getting better , So a positive thing for us as a family
30 June 2025
My dear Mum has many health problems and now she is widowed has difficulty running her home independently. The care package with Rest Assured has enabled her to remain in her home in comfort and our family are reassured that she is safe and supported. All staff who attend are friendly, professional, kind, patient and caring when carrying out their numerous tasks. The easy to use app is a great communication tool and contact with the care management team is efficient via email or phone.
11 June 2025
Our Dad went into hospital last October and it was evident that he would need care at home on his return. My brother and I had been coping up to the point of Dad going into hospital and Rest Assured Homecare came to our rescue. The carers always have a smile on their face, no matter what reception they may sometimes receive. They are kind and caring and go at Dad's pace. They give so much support and now support our Mum too. Knowing that they are there twice a day for is so reassuring. Dad has Alzheimer's and Mum recently diagnosed with Vascular Dementia. The app enables us to read that they are ok, read any tasks completed, record any medications taken, which helps us to order more when required. It means when we can't be there, we know they are ok, which is so important. RAH respond to any emails and requests too, which is so helpful. I would thoroughly recommend RAH.
19 May 2025
Really efficient service. Really kind caring staff. Would highly recommend.
27 March 2025
I don't live close by and constantly worried about my relative. It was hard to know which Home Care service to choose as I was unfamiliar with any of them. I am so pleased I went with Rest Assured. They provide a very reliable and responsive service. I read updates on the app and feel at peace. I highly recommend this company.
14 March 2025
Very professional service delivered with great care, understanding and always a reassuring smile When my mothers needs changed Rest Assured we're there to support me so quickly and efficiently I would recommend this team to anyone looking for help with homecare
14 March 2025
One member of staff in particular has been helpful, pleasant and willing to undertake tasks as they arise. I am hoping to extend my time away to make use of the full respite care period as my wife gets accustomed to the visits and I am sure that will happen successfully in time.
14 March 2025
Very happy with the support mum has, the carers are friendly. The time keeping is good too. I particularly like the app we can use, I can see at a glance that mum is well and should I have to, I can monitor her food and drink intake quickly.
14 March 2025
I am so glad we chose to use Rest Assured. In order to return home rather than going into a care home, Mum needed 2 carers 4 times a day but from 1st contact with the agency, her needs have been assessed and dealt with in a professional and caring manner both by the managers and the care team The carers themselves are exemplay, treating Mum with care, compassion, dignity and humour - it is lovely to hear them all laughing with Mum on their visits, and she regards them all as friends.This has made a very difficult period of her life so much better. As my sister and I don't live locally, the app enables us to be fully informed of the daily visits which is very readjusting. I wouldn't hesitate to recommend this agency.
06 November 2024
Following my Fathers 3 week Spell in hospital we had to engage with a Care Company on his release. From the moment I contacted Rest Assured they took the lead in the process and helped us get our Father home. The carers are amazing, respectful, prompt, and take the time to make sure my Father and his wife have everything they need. Rest Assured also uses an "app" that allows us to see which visits are planned, and what happened on the visits including medication taken and any concerns during the visit, this is a great comfort to have in place giving us full visibility. A Huge thank you to the Rest assured team.
Latest Reviews for Rest Assured Homecare (UK) Ltd
02 September 2025
The carers were courteous and helpful. Were late on a few occasions but no communication to let me know.
19 August 2025
The care provided by the team was excellent: professional, caring and respectful. My mother was treated gently and made comfortable. The whole process of setting up the care package was managed quickly and efficiently and we felt very supported as a family. Thank you to all the team. I would strongly recommend this service to anyone looking for Homecare for their loved one.
08 August 2025
I would like to thank all the cares for their professionalism and amazing service. Big thank you to the whole team including the lady in the office.
28 July 2025
Amazing service, efficient and very caring during a most difficult time. Would recommend to anyone in trouble.
17 July 2025
I am very satified with all the care I am receiving & look forward to seeing them.
17 July 2025
We've been using this team of carers for 10 months now and can honestly say we've found them to be excellent - both the front-line carers and the back room staff. The carers are kind, cheerful and professional. As a carer for my partner, I could not have coped without them. We've had a couple of emergency situations and they've been great. Nothing is too much trouble. I want to say a big thank you to you all.
15 July 2025
Great service, kind and caring with a sense of humour. Punctual and excellent communication. Mum didn't want care but has settled well in to routine. Carers are happy to help her with pets, which are her reason for getting up in the morning. They report on her mental health as well as physical wellbeing. She feels supported without loss of independence and I have peace of mind. Would definitely recommend.
15 July 2025
Overall very pleased with the service. The app is helpful to monitor my fathers meals and medication administration when prepared by care staff because he has diabettes and dementia. I would recommend Rest Assured.
08 July 2025
Overall very pleased. Quick response time when enquiring for care and assessment done efficiently. Caregivers are respectful and thorough. The app is particularly useful to check on status of mums wellbeing and care given. Any changes to care needed are dealt with swiftly and concerns are dealt with promptly. Would recommend highly.
04 July 2025
Carers were kind and respectful and always arrived at the designated time(morning and evening). Always offered to do any jobs needed around the house that my mother was unable to do following a fractured shoulder. Company is highly recommended .
04 July 2025
We as a family are happy with the care that has been provided, both my parents have dementia which is very challenging, both my parents were not happy in the beginning but we worked together and with mostly the the same carers my parents are slowly getting more relaxed with having carers in their home and now like to see them so that's a great improvement and is only getting better , So a positive thing for us as a family
30 June 2025
My dear Mum has many health problems and now she is widowed has difficulty running her home independently. The care package with Rest Assured has enabled her to remain in her home in comfort and our family are reassured that she is safe and supported. All staff who attend are friendly, professional, kind, patient and caring when carrying out their numerous tasks. The easy to use app is a great communication tool and contact with the care management team is efficient via email or phone.
11 June 2025
Our Dad went into hospital last October and it was evident that he would need care at home on his return. My brother and I had been coping up to the point of Dad going into hospital and Rest Assured Homecare came to our rescue. The carers always have a smile on their face, no matter what reception they may sometimes receive. They are kind and caring and go at Dad's pace. They give so much support and now support our Mum too. Knowing that they are there twice a day for is so reassuring. Dad has Alzheimer's and Mum recently diagnosed with Vascular Dementia. The app enables us to read that they are ok, read any tasks completed, record any medications taken, which helps us to order more when required. It means when we can't be there, we know they are ok, which is so important. RAH respond to any emails and requests too, which is so helpful. I would thoroughly recommend RAH.
19 May 2025
Really efficient service. Really kind caring staff. Would highly recommend.
27 March 2025
I don't live close by and constantly worried about my relative. It was hard to know which Home Care service to choose as I was unfamiliar with any of them. I am so pleased I went with Rest Assured. They provide a very reliable and responsive service. I read updates on the app and feel at peace. I highly recommend this company.
14 March 2025
Very professional service delivered with great care, understanding and always a reassuring smile When my mothers needs changed Rest Assured we're there to support me so quickly and efficiently I would recommend this team to anyone looking for help with homecare
14 March 2025
One member of staff in particular has been helpful, pleasant and willing to undertake tasks as they arise. I am hoping to extend my time away to make use of the full respite care period as my wife gets accustomed to the visits and I am sure that will happen successfully in time.
14 March 2025
Very happy with the support mum has, the carers are friendly. The time keeping is good too. I particularly like the app we can use, I can see at a glance that mum is well and should I have to, I can monitor her food and drink intake quickly.
14 March 2025
I am so glad we chose to use Rest Assured. In order to return home rather than going into a care home, Mum needed 2 carers 4 times a day but from 1st contact with the agency, her needs have been assessed and dealt with in a professional and caring manner both by the managers and the care team The carers themselves are exemplay, treating Mum with care, compassion, dignity and humour - it is lovely to hear them all laughing with Mum on their visits, and she regards them all as friends.This has made a very difficult period of her life so much better. As my sister and I don't live locally, the app enables us to be fully informed of the daily visits which is very readjusting. I wouldn't hesitate to recommend this agency.
06 November 2024
Following my Fathers 3 week Spell in hospital we had to engage with a Care Company on his release. From the moment I contacted Rest Assured they took the lead in the process and helped us get our Father home. The carers are amazing, respectful, prompt, and take the time to make sure my Father and his wife have everything they need. Rest Assured also uses an "app" that allows us to see which visits are planned, and what happened on the visits including medication taken and any concerns during the visit, this is a great comfort to have in place giving us full visibility. A Huge thank you to the Rest assured team.