Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for ATIPA Healthcare Group Ltd

stars
stars 15 March 2022
I'm very pleased with the service. Can't praise the carers enough. My friend is very happy also. The care provided has been excellent. My friend has had a new lease of life since the carers have been coming in. A special thank you to the carers.
Review from Carol O (Friend of Client/Service User)
stars
stars 13 February 2020
This company took over care for my mother on 20 January 2020. Since this date, they have been rubbish at best. They have not turned up on many occasions and when they have turned up, they have been 2 to 3 hours late. My mother is paralysed and bed-bound and has a catheter which needs changing
regularly. Failing to do so can lead to my mother catching an infection which can be life-threatening. On top of this, she needs to have regular medication, without which she could die. Knowing this, the carers don't turn up and the main person of contact switches her phone off. Avoid this company like the plague.
Review from Andrew J (Son of Client/Service User)
stars
stars 26 September 2019
My life was miserable and lonely with carers popping in and out so quickly, doing as little as they could without much interaction with me. Then this new carer came from H&F Healthcare who didn't seem to be in much hurry and started chatting to me, cleaning my house, doing laundry so thoroughly. I
felt valued and look forward to their return every day. I have no hesitation in recommending them to anyone needing quality personal care.
Review from Janice F (Client / Service User)