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Unity House, Westgate, Wakefield, WF1 1EP
View Full Details of Pacific and Gold Healthcare ServiceLatest Reviews for Pacific and Gold Healthcare Service
25 August 2025
Was brill. They are amazing. Love them.
23 July 2025
Can't say enough good stuff about all the staff. The love, care and respect they show my mum is amazing. I would highly recommend the company to anyone looking for a care company that go the extra mile. My mum is late stage dementia, can't walk, talk or communicate but the staff still talk to her and treat her with so much respect
11 July 2025
I have been very pleased with the care and support pacific and gold have provided to my son over the last 7 months. The carers have always been polite and professional. My son has complex care needs and as a parent I was anxious for my son to go out without me, but he is happy to leave the house and I feel no anxiety as I know he is in good hands. He has even started to let them feed him which is an excellent sign.
11 July 2025
My son has complex needs and is a wheelchair user. I have previously struggled to find the right amount of care and support for him through other agencies due to him needing continence care, gastrostomy tube feeding and complex moving and handling needs by two members of staff. Upon meeting staff at Pacific and Gold I was really pleased with how friendly, caring and understanding they were. They take him for 6 hour trips out at the weekend and it is enjoyable for all. I feel all of my sons needs are met thoroughly and not just his physical care needs but his emotional/social too! Lots of positive communication between myself/staff throughout each visit. This is really positive for my myself and my son.
13 May 2025
I really happy with the agency. The care that is provided for my daughter is really on high level, and very high quality. I like that the communication between me and agency is really good. I really appreciate that support.
08 May 2025
My experience of this company and the carers has been outstanding in every regard. My husband has an extremely rare disease which all carers fully understand and know how to cope with particularly choking episodes. Such care I have never seen before. They treat my husband as if he was thaeir father offering him the best of attention and care. I know that they can be trusted with every aspect of his care and take great care to ensure his dignity is fully respected. They are aware that he may display challenging behaviours and are alert to this which I know other carers would not deal with this apect of his disease in the same empathetic manner. The company ensures my husband always has the same team of carers as he becomes very distressed if new people arrive. He is unable to move unaided requiring two when he needs moving and the company have been more than happy to organise this. The whole team from carers to office to management are absolutely first class!
27 June 2022
I would highly recommend this service. My Dad's carers are doing a fantastic job caring for my Dad, they are friendly, professional and punctual. They liaise appropriately and when necessary within the family and with other organisations to ensure our Dad gets the best care. The manager is reliably reachable and approachable when needed in any situation or to sort out anything.
28 April 2022
I am very comfortable with the care that is given to my uncle, my uncle is treated in a very professional manner and he is used to his carers and happy with the way he is treated. The carers are punctual, helpful very understanding and friendly, and I am fully satisfied with our home care provider.
29 April 2021
The carers are doing a great job, a perfect job and I am very pleased with the company Pacific and Gold Ltd. They are very reliable and I would recommend Pacific and Gold Ltd company to anyone that needs their services.
Latest Reviews for Pacific and Gold Healthcare Service
25 August 2025
Was brill. They are amazing. Love them.
23 July 2025
Can't say enough good stuff about all the staff. The love, care and respect they show my mum is amazing. I would highly recommend the company to anyone looking for a care company that go the extra mile. My mum is late stage dementia, can't walk, talk or communicate but the staff still talk to her and treat her with so much respect
11 July 2025
I have been very pleased with the care and support pacific and gold have provided to my son over the last 7 months. The carers have always been polite and professional. My son has complex care needs and as a parent I was anxious for my son to go out without me, but he is happy to leave the house and I feel no anxiety as I know he is in good hands. He has even started to let them feed him which is an excellent sign.
11 July 2025
My son has complex needs and is a wheelchair user. I have previously struggled to find the right amount of care and support for him through other agencies due to him needing continence care, gastrostomy tube feeding and complex moving and handling needs by two members of staff. Upon meeting staff at Pacific and Gold I was really pleased with how friendly, caring and understanding they were. They take him for 6 hour trips out at the weekend and it is enjoyable for all. I feel all of my sons needs are met thoroughly and not just his physical care needs but his emotional/social too! Lots of positive communication between myself/staff throughout each visit. This is really positive for my myself and my son.
13 May 2025
I really happy with the agency. The care that is provided for my daughter is really on high level, and very high quality. I like that the communication between me and agency is really good. I really appreciate that support.
08 May 2025
My experience of this company and the carers has been outstanding in every regard. My husband has an extremely rare disease which all carers fully understand and know how to cope with particularly choking episodes. Such care I have never seen before. They treat my husband as if he was thaeir father offering him the best of attention and care. I know that they can be trusted with every aspect of his care and take great care to ensure his dignity is fully respected. They are aware that he may display challenging behaviours and are alert to this which I know other carers would not deal with this apect of his disease in the same empathetic manner. The company ensures my husband always has the same team of carers as he becomes very distressed if new people arrive. He is unable to move unaided requiring two when he needs moving and the company have been more than happy to organise this. The whole team from carers to office to management are absolutely first class!
27 June 2022
I would highly recommend this service. My Dad's carers are doing a fantastic job caring for my Dad, they are friendly, professional and punctual. They liaise appropriately and when necessary within the family and with other organisations to ensure our Dad gets the best care. The manager is reliably reachable and approachable when needed in any situation or to sort out anything.
28 April 2022
I am very comfortable with the care that is given to my uncle, my uncle is treated in a very professional manner and he is used to his carers and happy with the way he is treated. The carers are punctual, helpful very understanding and friendly, and I am fully satisfied with our home care provider.
29 April 2021
The carers are doing a great job, a perfect job and I am very pleased with the company Pacific and Gold Ltd. They are very reliable and I would recommend Pacific and Gold Ltd company to anyone that needs their services.