Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Helping Hands Home Care (Chigwell)

stars
stars 05 February 2026
Helping Hands were able to assess my son & get the required help in just a few days. They listened to what help I needed and the personality of my son, so they could link him up with an appropriate carer. After only needing care for a short time, I have decided to use the carer weekly as the match
was so good & my son absolutely loves seeing her. I would highly recommend Helping Hands!
Review from Jackie K (Mother of Client/Service User)
stars
stars 03 February 2026
I cannot give high enough praise for the team at Helping Hands Chigwell. From the office staff, to their amazing carers - the whole team have been so incredibly supportive during the last 14 months. They are all so wonderful and have really gone above and beyond for my Dad and our family. Helping
Hands were instrumental in stepping into to support the needs of our father after a sudden life event shook our reality. Since then they have been the backbone of our father's ability to stay in his own home, safely, with care, love and honest and attentive attention. Thank you Helping Hands Chigwell and your whole incredible team (with special mention to David, one of my dad's favourite people in the world).
Review from Marla M (Daughter of Client/Service User)
stars
stars 18 August 2025
Very good.
Review from T B (Client / Service User)
stars
stars 02 July 2025
We've been using Helping hands for our dad. We've had a variety of carers and found all to be top class. Caring, considerate and friendly. They all go above and beyond and understand dads delicate condition. They will try their best to accommodate last min requests. We have been happy with their
services.
Review from Cleo A (Daughter of Client/Service User)