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Helping Hands Home Care (Chigwell)

68 The Broadway, Debden, Loughton, Essex IG10 3ST
Helping Hands Home Care Logo
Helping Hands Home Care (Chigwell) logo
Helping Hands Home Care (Chigwell), Loughton
Helping Hands Home Care (Chigwell), Loughton
Helping Hands Home Care (Chigwell), Loughton

Helping Hands Chigwell is on hand to provide industry-leading home care to families in need of support in Ilford, Barking, Dagenham, Woodford Green, Loughton, Chigwell and surrounding areas.

Whatever the care you need, Helping Hands has more than 30 years' experience in providing dedicated home care to over 40,000 families across the UK. Built on family values and offering a fully managed service that is regulated by the Care Quality...  

Care Provided by Helping Hands Home Care (Chigwell)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £36.20
  • Weekly Live-in Care Fees: from £1,825

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

The price(s) shown are provided by the agency. Contact Helping Hands Home Care (Chigwell) for full pricing details and T&Cs.

Contact Helping Hands Home Care (Chigwell) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Bianca Rotaru (Branch Care Manager)

Helping Hands Home Care (Chigwell) Reviews (4)

9.3

Helping Hands Home Care (Chigwell) has a Review Score of 9.3 (9.25) out of 10, based on 4 reviews in the last 2 years. Over all time Helping Hands Home Care (Chigwell) has 4 reviews.

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Showing 4 reviews matching selected criteria
Review from Jackie K (Mother of Client) published on 5 February 2026 Submitted via Postal Card
Overall Experience
Helping Hands were able to assess my son & get the required help in just a few days. They listened to what help I needed and the personality of my son, so they could link him up with an appropriate carer.

After only needing care for a short time, I have decided to use the carer weekly as the match was so good & my son absolutely loves seeing her. I would highly recommend Helping Hands!

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Chigwell)
Thank you very much for sharing such a lovely review.

We are delighted to hear that Helping Hands were able to assess your son and arrange the support he needed so quickly. It is wonderful to know that the team took the time to understand both the type of help required and your son's personality,...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Marla M (Daughter of Client) published on 3 February 2026 Submitted via Website
Overall Experience
I cannot give high enough praise for the team at Helping Hands Chigwell.
From the office staff, to their amazing carers - the whole team have been so incredibly supportive during the last 14 months. They are all so wonderful and have really gone above and beyond for my Dad and our family.
Helping Hands were instrumental in stepping into to support the needs of our father after a sudden life event shook our reality.
Since then they have been the backbone of our father's ability to stay in his own home, safely, with care, love and honest and attentive attention.

Thank you Helping Hands Chigwell and your whole incredible team (with special mention to David, one of my dad's favourite people in the world).

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Chigwell)

Good afternoon,

Thank you very much for taking the time to share such a thoughtful review.

We are truly pleased to hear how supportive the whole Helping Hands Chigwell team has been over the past fourteen months. It is wonderful to know that their care, attention and dedication have helped your...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from T B (Client / Service User) published on 18 August 2025 Submitted via Postal Card
Overall Experience

Very good.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Cleo A (Daughter of Client) published on 2 July 2025 Submitted via Website
Overall Experience
We've been using Helping hands for our dad. We've had a variety of carers and found all to be top class. Caring, considerate and friendly. They all go above and beyond and understand dads delicate condition.

They will try their best to accommodate last min requests. We have been happy with their services.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 June 2021
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Helping Hands Home Care (Chigwell).

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Helping Hands Home Care (Chigwell).

Meet the Team (1)

Bianca Rotaru Job Title: Branch Care Manager
Bianca Rotaru

I ensure top-quality, person-centred care by leading a skilled team, managing budgets, and maintaining standards. I assess customer needs, set up care packages, and ensure continuity in care. I take pride in evaluating performance and tackling challenges.

Outside work, I enjoy dining out with my husband and spending quality time with family.

Frequently Asked Questions about Helping Hands Home Care (Chigwell)

How many Carers does Helping Hands Home Care (Chigwell) employ?

Helping Hands Home Care (Chigwell) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Chigwell) to verify any information. View our terms and conditions. Helping Hands Home Care (Chigwell) has an Enhanced Service - more info.