Helping Hands Chigwell is on hand to provide industry-leading home care to families in need of support in Ilford, Barking, Dagenham, Woodford Green, Loughton, Chigwell and surrounding areas.
Whatever the care you need, Helping Hands has more than 30 years' experience in providing dedicated home care to over 40,000 families across the UK. Built on family values and offering a fully managed service that is regulated by the Care Quality...
Helping Hands Chigwell is on hand to provide industry-leading home care to families in need of support in Ilford, Barking, Dagenham, Woodford Green, Loughton, Chigwell and surrounding areas.
Whatever the care you need, Helping Hands has more than 30 years' experience in providing dedicated home care to over 40,000 families across the UK. Built on family values and offering a fully managed service that is regulated by the Care Quality Commission (CQC), families in and around Chigwell can rest assured their care is safe, efficient and reliable.
The Chigwell branch offers a wide range of care, including short visits up to several hourly or overnight calls throughout the week. It may be that you are returning home following a spell in hospital and would like a little support on your road to recovery, or perhaps your loved one is living with dementia and you’d like more regular support in place for them as their condition progresses.
Additionally, Helping Hands Chigwell provides one-to-one, 24-hour live-in care from a fully qualified carer to ensure people can remain where they feel the most comfortable.
No matter your needs, requirements and preferences, Helping Hands Chigwell and its compassionate carers are on hand to provide individually tailored support. Whether you need regular help with household chores or support for a complex condition, Helping Hands are they for you.
Care Provided by Helping Hands Home Care (Chigwell)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Needs
Nursing/Nurse Led Care
PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Catheter Care
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £36.20
Weekly Live-in Care
From £1,825
Contact Helping Hands Home Care (Chigwell) to get a personalised quote:
We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.
The price(s) shown are provided by the agency. Contact Helping Hands Home Care (Chigwell) for full pricing details and T&Cs.
Helping Hands Home Care (Chigwell) has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Helping Hands Home Care (Chigwell) has 4 reviews.
Reviewer Connection to Helping Hands Home Care (Chigwell)
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Showing 4 reviews matching selected criteria
Review from Jackie K (Mother of Client) published on 5 February 2026 Submitted via Postal Review Card•
Overall Experience
Helping Hands were able to assess my son & get the required help in just a few days. They listened to what help I needed and the personality of my son, so they could link him up with an appropriate carer.
After only needing care for a short time, I have decided to use the carer weekly as the match...
Helping Hands were able to assess my son & get the required help in just a few days. They listened to what help I needed and the personality of my son, so they could link him up with an appropriate carer.
After only needing care for a short time, I have decided to use the carer weekly as the match was so good & my son absolutely loves seeing her. I would highly recommend Helping Hands!
↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Chigwell)
Thank you very much for sharing such a lovely review.
We are delighted to hear that Helping Hands were able to assess your son and arrange the support he needed so quickly. It is wonderful to know that the team took the time to understand both the type of help required and your son's personality,...
Thank you very much for sharing such a lovely review. We are delighted to hear that Helping Hands were able to assess your son and arrange the support he needed so quickly. It is wonderful to know that the team took the time to understand both the type of help required and your son's personality, ensuring he was matched with the right Carer. It is especially heart-warming to hear that the match has been so successful that you have decided to continue with weekly visits, and that your son absolutely loves seeing her. Your high recommendation means a great deal, and I will ensure your kind words are passed on to the whole team. Kindest regards
Katie
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Marla M (Daughter of Client) published on 3 February 2026 Submitted via Website•
Overall Experience
I cannot give high enough praise for the team at Helping Hands Chigwell. From the office staff, to their amazing carers - the whole team have been so incredibly supportive during the last 14 months. They are all so wonderful and have really gone above and beyond for my Dad and our family.
Helping...
I cannot give high enough praise for the team at Helping Hands Chigwell. From the office staff, to their amazing carers - the whole team have been so incredibly supportive during the last 14 months. They are all so wonderful and have really gone above and beyond for my Dad and our family. Helping Hands were instrumental in stepping into to support the needs of our father after a sudden life event shook our reality. Since then they have been the backbone of our father's ability to stay in his own home, safely, with care, love and honest and attentive attention.
Thank you Helping Hands Chigwell and your whole incredible team (with special mention to David, one of my dad's favourite people in the world).
↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Chigwell)
Good afternoon,
Thank you very much for taking the time to share such a thoughtful review.
We are truly pleased to hear how supportive the whole Helping Hands Chigwell team has been over the past fourteen months. It is wonderful to know that their care, attention and dedication have helped your...
Good afternoon,
Thank you very much for taking the time to share such a thoughtful review. We are truly pleased to hear how supportive the whole Helping Hands Chigwell team has been over the past fourteen months. It is wonderful to know that their care, attention and dedication have helped your dad remain safely and comfortably in his own home after such a sudden and difficult life event. Your kind words about the office staff and carers reflect the commitment they put into providing personalised and compassionate support every day. We are especially grateful for your recognition of the team going above and beyond for both your father and your family. Your special mention of David will also mean a great deal to him, as building trusted and positive relationships is at the heart of the care we strive to deliver.
Thank you again for your heartfelt appreciation.
Kindest regards
Katie
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from T B (Client / Service User) published on 18 August 2025 Submitted via Postal Review Card•
Overall Experience
Very good.
Very good.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Cleo A (Daughter of Client) published on 2 July 2025 Submitted via Website•
Overall Experience
We've been using Helping hands for our dad. We've had a variety of carers and found all to be top class. Caring, considerate and friendly. They all go above and beyond and understand dads delicate condition.
They will try their best to accommodate last min requests. We have been happy with their...
We've been using Helping hands for our dad. We've had a variety of carers and found all to be top class. Caring, considerate and friendly. They all go above and beyond and understand dads delicate condition.
They will try their best to accommodate last min requests. We have been happy with their services.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 June 2021
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Helping Hands Home Care (Chigwell).
There are no accreditations posted yet for Helping Hands Home Care (Chigwell).
Meet the Team (1)
Bianca RotaruJob Title Branch Care Manager
I ensure top-quality, person-centred care by leading a skilled team, managing budgets, and maintaining standards. I assess customer needs, set up...
I ensure top-quality, person-centred care by leading a skilled team, managing budgets, and maintaining standards. I assess customer needs, set up care packages, and ensure continuity in care. I take pride in evaluating performance and tackling challenges.
Outside work, I enjoy dining out with my husband and spending quality time with family.
Frequently Asked Questions about Helping Hands Home Care (Chigwell)
How much does Helping Hands Home Care (Chigwell) cost?
The agency lists fees from £36.20 for hourly visiting care and from £1,825 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Helping Hands Home Care (Chigwell) employ?
Helping Hands Home Care (Chigwell) employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Chigwell) to verify any information. View our terms and conditions. Helping Hands Home Care (Chigwell) has an Enhanced Service -what an Enhanced Service includes.
