Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Latest Reviews for Lighthouse Professional Care Ltd

stars
stars 17 July 2023
Lighthouse never had all my dad's medications on the MAR sheet - this is something every care setting should do. Several staff left out of date foods in his fridge - which had also been fed to him. A member of staff made an emotionally abusive comment - staff member dealt with and warned about gross misconduct. Safeguarding have been informed and are investigating - this company should not be allowed to provide care when they cannot carry out the basics.
Review from C N (Daughter of Client/Service User)