The Sidings, Mansfield Woodhouse, Mansfield, NG19 7FE
View Full Details of Your Home Care - Mansfield, Ashfield & ChesterfieldMy husband has received outstanding care from this team who are consistently reliable and compassionate with their respectful and genuine attentiveness that makes us truly supported. What stands out is the warmth they bring to our home. It never feels like a service - it feels like family which brings us comfort as we face this difficult journey. This kind of support was something he never imagined needing let alone accepting but thanks to the teams patient and person centred approach he has not only adapted but grown comfortable with. The continuity of care / carer has brought stability and made his space feel safe and familiar. Thank you for sharing this journey not just as providers but as people who care.
My aunt's been getting care from Your Home Care for about six months now and we're really happy with them. The carers are lovely, always cheerful and patient, and they treat her with real care and respect. They noticed she wasn't quite herself one week and picked up on a possible water infection through their observations, which meant we got her to the doctor quickly. That really showed how attentive they are. The office team are helpful and easy to talk to too. I'd happily recommend Your Home Care to anyone.
Our comments reflect on our previous care givers. Your company is providing us with such wonderful and professional care providers. More than happy with your day to day coverage of care being received. I'm really overwhelmed with such a wonderful approach to caring for my nephew. I myself feel that my nephew is in excellent hands and sure from my nephews comments he feels the same. Thankyou to all your staff.
The ladys are very good, caring and attentive to my needs. Very reliable, always happy and make time to chat. Management supportive and helpful when calling. Very happy with them as a whole.
All workers have been very helpful, friendly and respectful. Roy has accepted the help; he wouldn't let me give. Many Thanks.
We really didn't want home care but are so pleased we gave it a try, its made a big difference to us, we look forward to our carer coming with a big smile on her face.
My mum has been receiving daily visits from the team at Your Home Care since the end of March. Apart from an early miscalculation of fees which was rectified promptly by the director, when we spoke to him personally, all has gone very well. Mum has a lovely team of carers who were all introduced to her before commencing their duties, and all of them are professional, helpful and well-trained. They are extremely kind and mindful of mum's needs and treat her respectfully with a genuine dose of humour which is exactly what mum enjoys from their visits. I particularly like the visit notes which I can read to keep me informed as I do not live locally. A medical issue was also picked up very quickly and contact was made with mum's GP which I was very grateful for. I would like to take this opportunity to thank all on the team for the excellent service they provide.
Care workers are very polite and friendly. They are very empathetic and respectful, focusing on patient centered care. Any concerns are are identified and recorded accurately leading to prompt action. Overall a very professional and caring team.
This company are exceptional. The staff are all professional yet caring and kind, they are efficient and all very pleasant and happy which is very reassuring and comforting. I trust them all implicitly. They were recommended to me by the local county council social services . In my professional life I see care workers in their duties and believe my mum has the best of them all.
My Mother and Aunt are both finding their carers to be helpful, friendly and courteous. My Wife and I have noticed improvements to their lifestyle since Your Home Care have been making their regular twice-daily visits. We are encouraged that my Mother is already showing an interest in taking part in the monthly exercise sessions when these become available. It also gives my Wife and I peace of mind in knowing that their wellbeing is being regularly monitored, and by friendly carers.
I find the staff very easy to deal with, the telephone is always manned. Each new member of staff is introduced by a member of staff before visiting. The members of staff are there all of the time for the visit. A visit has never been missed. All the carers are very caring and respectful.
All the carers I have met have been very compassionate , professional and caring. I have found it very easy to build a repour with all of them. We are so pleased we changed to your company as they are very observant to my health needs.
I was extremely worried about finding a home care provider for my mum who has Alzheimer's, upon meeting the manager she instantly put me at ease talked me through all my concerns and reassured me that my mum's needs would be met. The team of carers that care for my mum are all fantastic and the care they give is second to none, my only criticism is that it would be easier for my mum if she had the same carer on a more regular basis, sometimes the frequency of different faces can be confusing for my mum, but I am aware that this isn't always possible.
We are really pleased with all the support we have received from Your Home Care, at short notice they fit us in to help look after my mum. The carers are friendly and caring and nothing is too much trouble. I find the app they provided me with is very useful to check on Mum's eating, drinking and medication. The carers are in with mum for the whole allocated time that you pay for, if they finish their tasks they always sit and chat with mum which is lovely and mum has really taken to them. They always leave Mum with a warm drink. My only issue is getting the times we wanted for the morning, and night-time but as they are very popular times it is understandable they can not please everyone.
Absolutely fantastic service, from the start the service provided has been amazing. Carers come at exactly the time we requested each morning. My mum had reservations about having carers come to the house, but she is delighted with the service she gets and of course, it has made mum's life so much easier. I would recommend this company to everyone, as it really is 5-star.
Exemplary care from all staff. Extremely well-trained and caring. Consistently high standards of care from all staff. Professional and proactive management. Excellent communications also. Could not fault! Company recommended by a health care professional. Excellent recommendation, would use it again.
Mum has been with Your Home Care since they started off in 2021. She has felt very comforted by their caring staff. Being very anxious she took the step of going on a day's outing to the seaside courtesy of Your Home Care and accompanied by one of her carers, she thoroughly enjoyed it and had a good laugh and altogether amazing time. The app is very useful for me to use so I can just check on the notes the carers put for each visit. Gives me peace of mind knowing all is safe. Staff at the office are very easy to speak to should you have any problems/concerns. Cannot fault the carers they are all so lovely. There have been a couple of care providers Mum used before these who just did not do what they said they would do and Mum had been very let down by them. We are therefore so happy with the professional care Mum receives from Your Home Care.
When it looked like my Mum would benefit from an extra pair of hands, due to her health and mobility, I looked no further than Your Home Care. From the initial contact, through to the carers visiting Mum for half an hour every weekday, I have nothing but praise for the care my Mum receives, for the dignity and respect the carers offer, and for the organisation as a whole. My Mum has said that the different carers that she has met are all friendly and helpful, and she is happy for them to come in to her home. It gives me peace of mind knowing Mum is in safe hands. My Mum and I are more than happy to recommend Your Home Care.
Since starting with Your Home Care I cannot express my thanks for the friendly professional client centered service I am experiencing, not only from excellent carers, but all office staff as well. I recommend Your Home Care to other people without hesitation as being a superb care provider in all aspects of care. I attend a free monthly rise exercise session which gives service users a chance to socialise plus eat and drink together at the office. We have the opportunity to swap books and have access to varied information plus leaflets. I look forward to this opportunity greatly and have gained many dear new friends. In June I will be travelling to Skegness with a friend for the day plus fish and chips; all freely provided by Your Home Care. To express that Your Home Care is outstanding is an understatement. With thanks.
Mum has been with Your Home Care for 2 months now. Excellent. Carers really friendly but professional. Excellent dignified care given. Excellent communication from all. The app gives peace of mind. Cannot fault anything.
My husband has received outstanding care from this team who are consistently reliable and compassionate with their respectful and genuine attentiveness that makes us truly supported. What stands out is the warmth they bring to our home. It never feels like a service - it feels like family which brings us comfort as we face this difficult journey. This kind of support was something he never imagined needing let alone accepting but thanks to the teams patient and person centred approach he has not only adapted but grown comfortable with. The continuity of care / carer has brought stability and made his space feel safe and familiar. Thank you for sharing this journey not just as providers but as people who care.
My aunt's been getting care from Your Home Care for about six months now and we're really happy with them. The carers are lovely, always cheerful and patient, and they treat her with real care and respect. They noticed she wasn't quite herself one week and picked up on a possible water infection through their observations, which meant we got her to the doctor quickly. That really showed how attentive they are. The office team are helpful and easy to talk to too. I'd happily recommend Your Home Care to anyone.
Our comments reflect on our previous care givers. Your company is providing us with such wonderful and professional care providers. More than happy with your day to day coverage of care being received. I'm really overwhelmed with such a wonderful approach to caring for my nephew. I myself feel that my nephew is in excellent hands and sure from my nephews comments he feels the same. Thankyou to all your staff.
The ladys are very good, caring and attentive to my needs. Very reliable, always happy and make time to chat. Management supportive and helpful when calling. Very happy with them as a whole.
All workers have been very helpful, friendly and respectful. Roy has accepted the help; he wouldn't let me give. Many Thanks.
We really didn't want home care but are so pleased we gave it a try, its made a big difference to us, we look forward to our carer coming with a big smile on her face.
My mum has been receiving daily visits from the team at Your Home Care since the end of March. Apart from an early miscalculation of fees which was rectified promptly by the director, when we spoke to him personally, all has gone very well. Mum has a lovely team of carers who were all introduced to her before commencing their duties, and all of them are professional, helpful and well-trained. They are extremely kind and mindful of mum's needs and treat her respectfully with a genuine dose of humour which is exactly what mum enjoys from their visits. I particularly like the visit notes which I can read to keep me informed as I do not live locally. A medical issue was also picked up very quickly and contact was made with mum's GP which I was very grateful for. I would like to take this opportunity to thank all on the team for the excellent service they provide.
Care workers are very polite and friendly. They are very empathetic and respectful, focusing on patient centered care. Any concerns are are identified and recorded accurately leading to prompt action. Overall a very professional and caring team.
This company are exceptional. The staff are all professional yet caring and kind, they are efficient and all very pleasant and happy which is very reassuring and comforting. I trust them all implicitly. They were recommended to me by the local county council social services . In my professional life I see care workers in their duties and believe my mum has the best of them all.
My Mother and Aunt are both finding their carers to be helpful, friendly and courteous. My Wife and I have noticed improvements to their lifestyle since Your Home Care have been making their regular twice-daily visits. We are encouraged that my Mother is already showing an interest in taking part in the monthly exercise sessions when these become available. It also gives my Wife and I peace of mind in knowing that their wellbeing is being regularly monitored, and by friendly carers.
I find the staff very easy to deal with, the telephone is always manned. Each new member of staff is introduced by a member of staff before visiting. The members of staff are there all of the time for the visit. A visit has never been missed. All the carers are very caring and respectful.
All the carers I have met have been very compassionate , professional and caring. I have found it very easy to build a repour with all of them. We are so pleased we changed to your company as they are very observant to my health needs.
I was extremely worried about finding a home care provider for my mum who has Alzheimer's, upon meeting the manager she instantly put me at ease talked me through all my concerns and reassured me that my mum's needs would be met. The team of carers that care for my mum are all fantastic and the care they give is second to none, my only criticism is that it would be easier for my mum if she had the same carer on a more regular basis, sometimes the frequency of different faces can be confusing for my mum, but I am aware that this isn't always possible.
We are really pleased with all the support we have received from Your Home Care, at short notice they fit us in to help look after my mum. The carers are friendly and caring and nothing is too much trouble. I find the app they provided me with is very useful to check on Mum's eating, drinking and medication. The carers are in with mum for the whole allocated time that you pay for, if they finish their tasks they always sit and chat with mum which is lovely and mum has really taken to them. They always leave Mum with a warm drink. My only issue is getting the times we wanted for the morning, and night-time but as they are very popular times it is understandable they can not please everyone.
Absolutely fantastic service, from the start the service provided has been amazing. Carers come at exactly the time we requested each morning. My mum had reservations about having carers come to the house, but she is delighted with the service she gets and of course, it has made mum's life so much easier. I would recommend this company to everyone, as it really is 5-star.
Exemplary care from all staff. Extremely well-trained and caring. Consistently high standards of care from all staff. Professional and proactive management. Excellent communications also. Could not fault! Company recommended by a health care professional. Excellent recommendation, would use it again.
Mum has been with Your Home Care since they started off in 2021. She has felt very comforted by their caring staff. Being very anxious she took the step of going on a day's outing to the seaside courtesy of Your Home Care and accompanied by one of her carers, she thoroughly enjoyed it and had a good laugh and altogether amazing time. The app is very useful for me to use so I can just check on the notes the carers put for each visit. Gives me peace of mind knowing all is safe. Staff at the office are very easy to speak to should you have any problems/concerns. Cannot fault the carers they are all so lovely. There have been a couple of care providers Mum used before these who just did not do what they said they would do and Mum had been very let down by them. We are therefore so happy with the professional care Mum receives from Your Home Care.
When it looked like my Mum would benefit from an extra pair of hands, due to her health and mobility, I looked no further than Your Home Care. From the initial contact, through to the carers visiting Mum for half an hour every weekday, I have nothing but praise for the care my Mum receives, for the dignity and respect the carers offer, and for the organisation as a whole. My Mum has said that the different carers that she has met are all friendly and helpful, and she is happy for them to come in to her home. It gives me peace of mind knowing Mum is in safe hands. My Mum and I are more than happy to recommend Your Home Care.
Since starting with Your Home Care I cannot express my thanks for the friendly professional client centered service I am experiencing, not only from excellent carers, but all office staff as well. I recommend Your Home Care to other people without hesitation as being a superb care provider in all aspects of care. I attend a free monthly rise exercise session which gives service users a chance to socialise plus eat and drink together at the office. We have the opportunity to swap books and have access to varied information plus leaflets. I look forward to this opportunity greatly and have gained many dear new friends. In June I will be travelling to Skegness with a friend for the day plus fish and chips; all freely provided by Your Home Care. To express that Your Home Care is outstanding is an understatement. With thanks.
Mum has been with Your Home Care for 2 months now. Excellent. Carers really friendly but professional. Excellent dignified care given. Excellent communication from all. The app gives peace of mind. Cannot fault anything.