What Type of Services does Your Home Care - Mansfield, Ashfield & Chesterfield offer?

Your Home Care - Mansfield, Ashfield & Chesterfield offers Home Care.

How many Carers does Your Home Care - Mansfield, Ashfield & Chesterfield employ?

Your Home Care - Mansfield, Ashfield & Chesterfield employs 13 carers.

Your Home Care - Mansfield, Ashfield & Chesterfield, The Sidings, Mansfield Woodhouse, Mansfield, Nottinghamshire NG19 7FE

Review from Cynthia A (Wife of Client) published on 23 September 2025 Submitted via Postal Card • Report

Overall Experience

All workers have been very helpful, friendly and respectful. Roy has accepted the help; he wouldn't let me give. Many Thanks.

Reply from Harriett Renolds, Care Manager at Your Home Care - Mansfield, Ashfield & Chesterfield

Thank you for taking the time to share your thoughts and this lovely review. It is lovely to hear that care is being accepted and working well. Let us know if we can do more to help. Thank you.

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Review from Maureen S (Client) published on 22 September 2025 Submitted via Postal Card • Report

Overall Experience

We really didn't want home care but are so pleased we gave it a try, its made a big difference to us, we look forward to our carer coming with a big smile on her face.

Reply from Harriett Renolds, Care Manager at Your Home Care - Mansfield, Ashfield & Chesterfield

Thank you for taking the time to leave this wonderful review. I am so pleased to hear how well you get along with your Home Care Assistant and the difference having support makes to your life.

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Review from Judith J (Daughter of Client) published on 27 August 2025 Submitted via Website • Report

Overall Experience

My mum has been receiving daily visits from the team at Your Home Care since the end of March. Apart from an early miscalculation of fees which was rectified promptly by the director, when we spoke to him personally, all has gone very well. Mum has a lovely team of carers who were all introduced to

her before commencing their duties, and all of them are professional, helpful and well-trained. They are extremely kind and mindful of mum's needs and treat her respectfully with a genuine dose of humour which is exactly what mum enjoys from their visits.
I particularly like the visit notes which I can read to keep me informed as I do not live locally. A medical issue was also picked up very quickly and contact was made with mum's GP which I was very grateful for.
I would like to take this opportunity to thank all on the team for the excellent service they provide.

Reply from Harriett Renolds, Care Manager at Your Home Care - Mansfield, Ashfield & Chesterfield

Thank you for taking the time to leave such an amazing review which highlights how well mum gets along with the ladies who visit her daily. It's wonderful to hear how well the notes work for you and how reactive the team have been. It is always a pleasure supporting mum. Thank you.

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Review from Darryl B (Son of Client) published on 12 June 2025 Submitted via Website • Report

Overall Experience

Care workers are very polite and friendly. They are very empathetic and respectful, focusing on patient centered care.
Any concerns are are identified and recorded accurately leading to prompt action. Overall a very professional and caring team.

Reply from Harriett Renolds, Care Manager at Your Home Care - Mansfield, Ashfield & Chesterfield

Thank you for sharing this great feedback about the team of Care Assistants who visit dad. It's always wonderful to hear how responsive the team are and how happy dad is. Thank you!

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Review from Kathryn E (Daughter of Client) published on 11 June 2025 Submitted via Website • Report

Overall Experience

This company are exceptional. The staff are all professional yet caring and kind, they are efficient and all very pleasant and happy which is very reassuring and comforting. I trust them all implicitly.
They were recommended to me by the local county council social services . In my professional life

I see care workers in their duties and believe my mum has the best of them all.

Reply from Harriett Renolds, Care Manager at Your Home Care - Mansfield, Ashfield & Chesterfield

Wow! This is such outstanding feedback, thank you for sharing this! The whole team look forward to seeing mum each day and it's great to hear how well they get along. I have shared this wonderful feedback with the team. Thank you.

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Review from Peter C (Son of Client) published on 7 May 2025 Submitted via Website • Report

Overall Experience

My Mother and Aunt are both finding their carers to be helpful, friendly and courteous.
My Wife and I have noticed improvements to their lifestyle since Your Home Care have been making their regular twice-daily visits.
We are encouraged that my Mother is already showing an interest in taking part

in the monthly exercise sessions when these become available. It also gives my Wife and I peace of mind in knowing that their wellbeing is being regularly monitored, and by friendly carers.

Reply from Harriett Renolds, Care Manager at Your Home Care - Mansfield, Ashfield & Chesterfield

Thank you for taking the time to share this wonderful feedback and I am so happy to hear that you are seeing improvements in your Mother and Aunt's lifestyle. I look forward to seeing them at the next RISE event later this month. I will pass this wonderful feedback to the team of ladies that visit and support both your Mother and Aunt.

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Review from J H (Daughter of Client) published on 14 April 2025 Submitted via Website • Report

Overall Experience

I find the staff very easy to deal with, the telephone is always manned. Each new member of staff is introduced by a member of staff before visiting.
The members of staff are there all of the time for the visit. A visit has never been missed.
All the carers are very caring and respectful.

Reply from Harriett Renolds, Care Manager at Your Home Care - Mansfield, Ashfield & Chesterfield

Thank you for this lovely review, I will ensure the positive feedback is passed to the team. It is lovely to see dad enjoying his visits and gets along well with his team.

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Review from Susan B (Client) published on 10 March 2025 Submitted via Website • Report

Overall Experience

All the carers I have met have been very compassionate , professional and caring. I have found it very easy to build a repour with all of them. We are so pleased we changed to your company as they are very observant to my health needs.

Reply from Harriett Renolds, Care Manager at Your Home Care - Mansfield, Ashfield & Chesterfield

Thank you for such a lovely review, we are so pleased to hear you get along well with your team and they are meeting your needs. I will pass this wonderful review to the team.

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Review from P T (Son of Client) published on 24 October 2024 Submitted via Website • Report

Overall Experience

I was extremely worried about finding a home care provider for my mum who has Alzheimer's, upon meeting the manager she instantly put me at ease talked me through all my concerns and reassured me that my mum's needs would be met. The team of carers that care for my mum are all fantastic and the care

they give is second to none, my only criticism is that it would be easier for my mum if she had the same carer on a more regular basis, sometimes the frequency of different faces can be confusing for my mum, but I am aware that this isn't always possible.

Reply from Harriett Renolds, Care Manager at Your Home Care - Mansfield, Ashfield & Chesterfield

Thank you for this lovely review, it is great to hear how we eased your mind and gave the reassurance and delivered what we promised when caring for Mum. I will pass this outstanding feedback to the HCA's, it's always a pleasure supporting your mum and thank you again.

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Review from Susan P (Daughter of Client) published on 24 October 2024 Submitted via Website • Report

Overall Experience

We are really pleased with all the support we have received from Your Home Care, at short notice they fit us in to help look after my mum. The carers are friendly and caring and nothing is too much trouble. I find the app they provided me with is very useful to check on Mum's eating, drinking and medication.

The carers are in with mum for the whole allocated time that you pay for, if they finish their tasks they always sit and chat with mum which is lovely and mum has really taken to them. They always leave Mum with a warm drink. My only issue is getting the times we wanted for the morning, and night-time but as they are very popular times it is understandable they can not please everyone.

Reply from Harriett Renolds, Care Manager at Your Home Care - Mansfield, Ashfield & Chesterfield

Thank you for sharing this lovely review. It is always wonderful to hear Mum is getting on well with her team and she enjoys her time with them. I will pass this lovely feedback on to the team.

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Review from Steve H (Son of Client) published on 22 October 2024 Submitted via Website • Report

Overall Experience

Absolutely fantastic service, from the start the service provided has been amazing.
Carers come at exactly the time we requested each morning.
My mum had reservations about having carers come to the house, but she is delighted with the service she gets and of course, it has made mum's life so much

easier.
I would recommend this company to everyone, as it really is 5-star.

Reply from Harriett Renolds, Care Manager at Your Home Care - Mansfield, Ashfield & Chesterfield

Wow! Thank you for this 5-star review. We are always so happy to hear how much easier we are making life for Mum and how delighted she is. Thank you for sharing your experience with us, we will ensure Mum's Home Care Assistants get this feedback.

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Review from Christopher B (Son of Client) published on 17 October 2024 Submitted via Website • Report

Overall Experience

Exemplary care from all staff. Extremely well-trained and caring. Consistently high standards of care from all staff. Professional and proactive management. Excellent communications also. Could not fault! Company recommended by a health care professional. Excellent recommendation, would use it again.

Reply from Harriett Renolds, Care Manager at Your Home Care - Mansfield, Ashfield & Chesterfield

Thank you for this Outstanding review. We are happy to hear this wonderful feedback about the team and thank you for taking the time to share your experience whilst we supported your family member.

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Review from Kay R (Daughter of Client) published on 2 October 2024 Submitted via Website • Report

Overall Experience

Mum has been with Your Home Care since they started off in 2021. She has felt very comforted by their caring staff. Being very anxious she took the step of going on a day's outing to the seaside courtesy of Your Home Care and accompanied by one of her carers, she thoroughly enjoyed it and had a good

laugh and altogether amazing time. The app is very useful for me to use so I can just check on the notes the carers put for each visit. Gives me peace of mind knowing all is safe. Staff at the office are very easy to speak to should you have any problems/concerns. Cannot fault the carers they are all so lovely. There have been a couple of care providers Mum used before these who just did not do what they said they would do and Mum had been very let down by them. We are therefore so happy with the professional care Mum receives from Your Home Care.

Reply from Harriett Renolds, Care Manager at Your Home Care - Mansfield, Ashfield & Chesterfield

Thank you for leaving this lovely review. It is so wonderful to hear mum had such a wonderful time at the seaside and felt comfortable and safe to come out, and that the app offers peace of mind for mum's care. I will ensure the Home Care Assistants who support Mum get this great feedback. Again, thank you.

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Review from Maureen C (Daughter of Client) published on 6 August 2024 Submitted via Website • Report

Overall Experience

When it looked like my Mum would benefit from an extra pair of hands, due to her health and mobility, I looked no further than Your Home Care. From the initial contact, through to the carers visiting Mum for half an hour every weekday, I have nothing but praise for the care my Mum receives, for the

dignity and respect the carers offer, and for the organisation as a whole. My Mum has said that the different carers that she has met are all friendly and helpful, and she is happy for them to come in to her home. It gives me peace of mind knowing Mum is in safe hands. My Mum and I are more than happy to recommend Your Home Care.

Reply from Harriett Renolds, Care Manager at Your Home Care - Mansfield, Ashfield & Chesterfield

Thank you for taking the time to leave this wonderful review. I am so pleased to hear how well your mum is getting along with her care team. It is a pleasure to support Mum and to know the great experience you have had from initial contact to now. We will ensure the team receives this outstanding feedback. Thank you.

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Review from Rosalind C (Client) published on 5 June 2024 Submitted via Website • Report

Overall Experience

Since starting with Your Home Care I cannot express my thanks for the friendly professional client centered service I am experiencing, not only from excellent carers, but all office staff as well. I recommend Your Home Care to other people without hesitation as being a superb care provider in all aspects

of care.
I attend a free monthly rise exercise session which gives service users a chance to socialise plus eat and drink together at the office. We have the opportunity to swap books and have access to varied information plus leaflets. I look forward to this opportunity greatly and have gained many dear new friends. In June I will be travelling to Skegness with a friend for the day plus fish and chips; all freely provided by Your Home Care. To express that Your Home Care is outstanding is an understatement. With thanks.

Reply from Paul Pitchford, Director at Your Home Care - Mansfield, Ashfield & Chesterfield

Thank you so much for the wonderful review. It makes me so proud to hear that our team has impressed you so much. I will relay your comments to them.

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Review from R S (Son of Client) published on 31 May 2024 Submitted via Website • Report

Overall Experience

Mum has been with Your Home Care for 2 months now. Excellent. Carers really friendly but professional. Excellent dignified care given. Excellent communication from all. The app gives peace of mind. Cannot fault anything.

Reply from Harriett Renolds, Care Manager at Your Home Care - Mansfield, Ashfield & Chesterfield

Thank you for taking the time to share this great review. We are pleased to hear how well the app works for you and is offering the peace of mind that Mum is receiving the personalised care that works for her, and most importantly how happy Mum is with her care team.

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Review from J G (Daughter of Client) published on 28 March 2024 Submitted via Website • Report

Overall Experience

It's early days with Mum's care but I feel Mum is cared for well and with dignity, our mum is our world and it's hard to ask for support but it's needed and we feel comforted by the care Mum receives. The manager is always on hand when we get in touch and a member of staff, in particular, is a superstar.

Reply from Harriett Renolds, Care Manager at Your Home Care - Mansfield, Ashfield & Chesterfield

Thank you for this lovely review, it's great to hear the comfort the care package not only gives your mum but also to the family. It's always a pleasure for our care assistants visiting your mum and I will make sure they receive the feedback.

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Review from K T (Daughter of Client) published on 4 March 2024 Submitted via Website • Report

Overall Experience

Carers are always friendly when I see them at my mum's. Everyone at the office is lovely and gets things done if anything needs sorting. I would recommend to anyone to use this company when looking for care in the home.

Reply from Harriett Renolds, Care Manager at Your Home Care - Mansfield, Ashfield & Chesterfield

Thank you for this lovely review and your kind words. I have passed this on to the care team and office. We always appreciate feedback and I am happy to hear the care support works well and everything that is needed is sorted promptly.

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Review from Beverley N (Daughter of Client) published on 5 February 2024 Submitted via Postal Card • Report

Overall Experience

The carers are amazing; they are patient with my mum, and nothing is too much trouble. My mum is extremely content. The communication between the company and us is excellent. If there are any changes, we are informed. Any new carers are introduced to my mum with another known carer. None of the carers

leave before their time is up. My sister and I feel very confident in being able to let the carers look after our mum to a high standard. Anyone looking for care for someone they love should look no further than this company.

Reply from Harriett Renolds, Care Manager at Your Home Care - Mansfield, Ashfield & Chesterfield

Thank you for your feedback and kind words; it's wonderful to hear of your confidence in Your Home Care Team and that Mum is extremely content with her Home Care Assistants. I will ensure to pass along this fantastic review to the care team.

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Review from Maureen H (Daughter of Client) published on 19 January 2024 Submitted via Website • Report

Overall Experience

YHC has been involved with my family for three years with both parents warranting support at various levels of care.
The carers we have commited to provide a very high level of care encompassing the client's emotional and physical well-being. They bring a ray of sunshine when they come to visit. The

carers are observant and respond appropriately to the day-to-day variations of care needed. I would also comment on their punctuality.
I would 100 percent recommend this company for anyone to put your trust in.
As a company they are very responsive to anything you need to discuss and reactive in changing anything you may need. I completely trust the carers and the company to care for my loved ones... not something I would do lightly.

Reply from Harriett Renolds, Care Manager at Your Home Care - Mansfield, Ashfield & Chesterfield

Thank you for your kind words. We are pleased to hear of your confidence in the care team and that everything is going well. I will share your comments with the team.