Your Home Care - Mansfield & Ashfield

All the carers I have met have been very compassionate , professional and caring. I have found it very easy to build a repour with all of them. We are so pleased we changed to your company as they are very observant to my health needs.

I was extremely worried about finding a home care provider for my mum who has Alzheimer's, upon meeting the manager she instantly put me at ease talked me through all my concerns and reassured me that my mum's needs would be met. The team of carers that care for my mum are all fantastic and the care they give is second to none, my only criticism is that it would be easier for my mum if she had the same carer on a more regular basis, sometimes the frequency of different faces can be confusing for my mum, but I am aware that this isn't always possible.

We are really pleased with all the support we have received from Your Home Care, at short notice they fit us in to help look after my mum. The carers are friendly and caring and nothing is too much trouble. I find the app they provided me with is very useful to check on Mum's eating, drinking and medication. The carers are in with mum for the whole allocated time that you pay for, if they finish their tasks they always sit and chat with mum which is lovely and mum has really taken to them. They always leave Mum with a warm drink. My only issue is getting the times we wanted for the morning, and night-time but as they are very popular times it is understandable they can not please everyone.

I would recommend this company to everyone, as it really is 5-star.

Exemplary care from all staff. Extremely well-trained and caring. Consistently high standards of care from all staff. Professional and proactive management. Excellent communications also. Could not fault! Company recommended by a health care professional. Excellent recommendation, would use it again.

When it looked like my Mum would benefit from an extra pair of hands, due to her health and mobility, I looked no further than Your Home Care. From the initial contact, through to the carers visiting Mum for half an hour every weekday, I have nothing but praise for the care my Mum receives, for the dignity and respect the carers offer, and for the organisation as a whole. My Mum has said that the different carers that she has met are all friendly and helpful, and she is happy for them to come in to her home. It gives me peace of mind knowing Mum is in safe hands. My Mum and I are more than happy to recommend Your Home Care.

I attend a free monthly rise exercise session which gives service users a chance to socialise plus eat and drink together at the office. We have the opportunity to swap books and have access to varied information plus leaflets. I look forward to this opportunity greatly and have gained many dear new friends. In June I will be travelling to Skegness with a friend for the day plus fish and chips; all freely provided by Your Home Care. To express that Your Home Care is outstanding is an understatement. With thanks.

Mum has been with Your Home Care for 2 months now. Excellent. Carers really friendly but professional. Excellent dignified care given. Excellent communication from all. The app gives peace of mind. Cannot fault anything.

Carers are always friendly when I see them at my mum's. Everyone at the office is lovely and gets things done if anything needs sorting. I would recommend to anyone to use this company when looking for care in the home.

The carers are amazing; they are patient with my mum, and nothing is too much trouble. My mum is extremely content. The communication between the company and us is excellent. If there are any changes, we are informed. Any new carers are introduced to my mum with another known carer. None of the carers leave before their time is up. My sister and I feel very confident in being able to let the carers look after our mum to a high standard. Anyone looking for care for someone they love should look no further than this company.

As a company they are very responsive to anything you need to discuss and reactive in changing anything you may need. I completely trust the carers and the company to care for my loved ones... not something I would do lightly.

The office staff are always available to listen to family concerns and quickly adjust care plans to changing needs. I wouldn’t hesitate to recommend their services. Thank you so much for your outstanding care.

For me, the app is worth its weight in gold, my brothers and I take great comfort in the fact that we can see first- hand what our father's care has been for that day. Therefore I can't recommend it enough!

We are relatively new to the services of Your Home Care since having to find someone quickly for my friend who has vascular dementia and I am so glad we chose them. My first meeting with the manager put me at so much ease that my friend was going to be in good hands and they have not disappointed me. The carers go twice daily and are all so good, respectful, patient and caring to my friend as she can be quite challenging at times. The ladies in the office are very helpful when I have a query but also quick to inform me if ever there is a problem to find a solution. They readily adapt to your needs as I found out this morning as I had to change a part of my friend's care and without question, it was sorted. They are a breath of fresh air and they make such a difference to the client and family/friends' lives. Would highly recommend it.

We would definitely recommend Your Home Care. We've been with them just over a month after being let down by another company. We've been impressed from the beginning. All of the carers Mum has had are lovely. They assist her with her medication and do small jobs which Mum can no longer do. This leaves me more time to spend with her. The management and staff in the office are very helpful too and they keep me informed about everything. Thank you.

Happy new year. From getting the call to say you could accommodate Mum's care, we have been reassured that Mum is getting excellent care at the times requested. All Mum's needs are fulfilled. This all helps to give us peace of mind. Thank you for your 5 * service.

Had Your Home Care for over a month and a half now, and they have been brilliant. Respectfully helpful and go up and beyond. Our house is always busy with two kids, and they are always lovely and polite, and most importantly, they talk and engage with my grandad and make him feel safe, laugh and guide him through everything, but also other family members when they are here. The office staff are polite and respectful, and they listen; it's not just a yes-no answer, and they help guide and also check in often to make sure everything is ok with myself and if I'm coping etc.

What a super outstanding company.

From our first meetings with the manager and another member of staff, my mum and I have been so impressed with the professionalism of all of her ladies who have visited her, providing practical and emotional support to make her daily routine more fulfilling. As a family, the app has been an additional welcome and reassuring tool, especially when we're not close to home for a time. Thank you.

I definitely recommend this care company. I've felt so happy since moving to this company, definitely recommend. Everyone is lovely, and they do everything they can to help support me. I couldn't be happier with this service.